Edwards Removals Reviews 107

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would highly recommend Edwards Removals. The admin team were efficient and responsive. The removal team were superb. They were friendly, polite, very efficient and took great care. Everything ran sm... See more

Company replied

Rated 4 out of 5 stars

From start to finish the communication from the team was excellent. We had a 200 mile move from London to Yorkshire. Initially we wondered whether we would need a professional outfit, but so happy w... See more

Company replied

Rated 5 out of 5 stars

By far the best removal firm I have ever used. Edwards Removals were professional, friendly, flexible, understanding and, at every stage of the move, helpful. They dealt with our DIY requirements, th... See more

Company replied

Rated 5 out of 5 stars

Managed to fit us in short notice. The removal men were great; they came armed with everything we needed & loaded the lorry very efficiently. None of our odd requests were too much trouble. Met them n... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Storage Facility

Written by the company

Edwards Removals is London’s exclusive removals and storage company, offering high value removals and storage services for individuals, families and businesses. At Edwards we believe our unique philosophy sets us apart from other movers in London. Combining years of skill and knowledge, with our customer focused approach, enables us to offer an unrivalled relocation service throughout London. Our staff are trained to the highest industry standards and have the knowledge, equipment and materials for safely packing all household items and furniture. We use picture cartons for pictures and paintings, wine cartons for transporting wine, hanging wardrobe cartons for moving clothes and all mattresses and sofas will be protected by specialist bags. Antiques or especially delicate items will be export wrapped using breathable bubble wrap and tape. Our flexible storage services provide you with safe, secure and simple storage options throughout London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

Top level

Couldn’t fault them in all aspects! Top service.

May 12, 2022
Unprompted review
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Reply from Edwards Removals

Thanks for the great review - much appreciated.

Rated 5 out of 5 stars

High care and professional experience

High care and professional experience. Had a two day move into storage and the colleagues expertly packed my belongings and were very accommodating of my requests for certain valuable items to be handled with extra care. The office was fantastic at communicating available dates. Thank you Edwards, highly recommended!

May 11, 2022
Unprompted review
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Reply from Edwards Removals

It was our pleasure. Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

Brilliant!!

Brilliant!!
Moved with Edwards last week and without a doubt was the best move my husband and I have ever had. And we've moved more times than I care to remember.
Through the whole process their staff are patient, caring and thorough.
Would highly recommend.

May 3, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

This is fantastic to hear - thanks so much for the great feedback.

Rated 5 out of 5 stars

Friendly & efficient movers

Friendly and efficient team who moved us stress free into new home at a great price. Would recommend to all.

March 23, 2022
Unprompted review
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Reply from Edwards Removals

Really good to hear, thanks so much for the recommendation.

Rated 5 out of 5 stars

Great bunch of guys

Great bunch of guys - did what they promised, when they promised and for the sum they promised. Can't ask for more

August 26, 2021
Edwards Removals logo

Reply from Edwards Removals

Thanks very much for the review.

Rated 3 out of 5 stars

Sting in the tail

The team who turn up to do the packing is always excellent - I have used them 4 times over 25 years. However, having moved in the summer 2020 with everything going into their storage, they feel comfortable charging me double - twice the amount that it cost to pack and move from my previous house, two long days work - to take and unload my belongings from storage in a single day and justified it because the 125 mile journey was 'a long way to go' I feel completely taken advantage of and will never use them again.

May 17, 2021
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Many thanks for your review, and for your customer loyalty. We value your feedback in order to help maintain our high quality of service. We have spoken to the team and reviewed your account and it looks like the reason for the increase in cost was due to the full transship at your destination address which meant double handling and a second vehicle. This would have all been set out in your quote, but please do get in touch if you would like us to go through it with you.

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