Emolyne Reviews 127

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Cannot say enough great things about the brand. They provided the most inclusive make up range that celebrate everyone’s natural beauty. Amazing formulas and fair prices and all in the most thoughtful... See more

Rated 5 out of 5 stars

Absolute love Emolyne products. Which are amazing quality, highly pimented and all come in the most lovely package. Their lipsticks and lip glosses are among my favourites and come in so may flatterin... See more

Rated 5 out of 5 stars

Excellent, absolutely one of the best nail varnishes I have ever tried. Stumbled across this brand via Glossybox. Tried it and discovered that it paints on like a dream, colours are divine and the abs... See more

Rated 5 out of 5 stars

Great products, really high quality. Customer service was excellent. Free compact mirror and nail file included was a lovely touch. Love my lip pencil, colour suits me perfectly. I'll definitely shop... See more

Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier

Written by the company

Emolyne is the British beauty brand making makeup personal again. Empowered by the belief that beauty is for everyone, we create makeup that celebrates every ethnicity, gender, age, and lifestyle. Our exciting edit of lipsticks, lip liners and nail lacquers is available in the same 30 matching colours. So when you find that perfect nude nail polish, you’ll be sure to find the exact shade in a matching lipstick.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

127 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great products and customer service

This is the second time I've ordered from this company as I love their lipstick. There was a problem with my most recent order but it was rectified very quickly and a replacement sent out straight away. Really good experience and would recommend to anyone.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service and long lasting

I met 3 amazing ladies on Saturday at the beauty beat show who introduced to this amazing product!

Emma and Letisha unfortunately I can’t remember the other beautiful ladies name ! But they were so helpful in helping me find my shade and when I thought I had the wrong product they emailed my 1000 messages ! I’m so grateful to have found a duo that stays on!

Highly recommend

Cara.
Xx

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Loved the lipsticks!!

Loved the colours and feel of the lipsticks I ordered . I was also very pleased with how efficiently my order processed and delivered.

November 24, 2023
Rated 5 out of 5 stars

Lovely product, good customer service

Products arrived quickly and felt lovely on however the colour did not reflect the advertised colour. I emailed Emolyne and we discussed what I was after and they sent me an alternative, which is perfect. The products are lovely quality and presented beautifully and my experience has been positive. Thanks Emolyne x

August 15, 2023
Unprompted review
Rated 3 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery. The packaging is lovely and I am happy with the lipstick, however, my reason for 3 stars is that the colour is completely different than it looked on the images. It’s nice, but not what I believed I was ordering.

July 5, 2023
Rated 4 out of 5 stars

Wrong item was sent

Wrong item was sent , I’ve emailed twice and no one has got in contact to resolve this,

UPDATE * I had the item I ordered sent to me . I was happy that this had been resolved, thanks

June 9, 2023
Emolyne logo

Reply from Emolyne

Really sorry to hear this, we have been in touch to resolve this and new products have been sent out. We have had issues with our warehouse and we are investigating.

Rated 4 out of 5 stars

The colour Niagra was ordered and…

The colour Niagra was ordered and confirmed but the lipstick that arrived is called Avfo1. Only discovered morning of the wedding. Totally wrong colour. However the issue was dealt with in a very efficient and friendly manner and a new product arrived with some extras that were gratefully received

June 5, 2023
Emolyne logo

Reply from Emolyne

Oh my gosh. We are so sorry to hear this, especially for your wedding. We have been in touch and sent you a deluxe kit. Your products have now been sent out. We have had issues with our warehouse and we are investigating.

Rated 1 out of 5 stars
Emolyne logo

Reply from Emolyne

Really sorry to hear this, we have been in touch to resolve this and new products have been sent out. We have had issues with our warehouse and we are investigating.

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