I returned a couple of items to Figleaves about 3 weeks ago. I heard nothing and 3 days ago, having read recent trustpilot reviews, felt trepidation. However, I contacted Simply Be on their chat - th... See more
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I've had nothing but good experience with Figleaves. I've been a customer for around (possibly over) 10 years - ever since they started in a small North London Office. Their service is impeccable, the... See more
Sent back order no 13081585 on 2nd May now 15th May no refund find this unacceptable they took my payment on 1st May item was sent back via collect + it was received by figleaves on 8th May surely my... See more
Company replied
returned 3 items before Xmas, received an email on 29 December advising I would receive a refund within 10 days - as of 7 Feb I'm still waiting! I have emailed them twice with no response, will ne... See more
Company replied
Company details
Information provided by various external sources
We're about a whole lot more than fashion and everyday bras. We carry every style of lingerie - from bridalwear through to nursing and mastectomy bras . So whatever point you're at in your life, we're there with you. Be it to ensure your best fit and comfort or that sexy little something.
Contact info
United Kingdom
- 03454012014
- help@figleaves.com
- www.figleaves.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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First Time User
The site is easy to use and maneuver between sort features and screens. Products look great but, unfortunately the product I ordered a size up was still to small in the cup and too short in length. My first experience with Figleaves was hoping for a wow this is my new go site feeling but underwhelmed instead. I'll still look but not sure if I'd jump in again.

Reply from Figleaves
easy
Swimwear I ordered came quickly and one I returned was easy to do so
Easy to understand website
Easy to understand website. I have used it a number of time when getting stuff for my wife who struggles to buy off the shelf.
I ordered some lingeries for my Wife as…
I ordered some lingeries for my Wife as an anniversary Surprise and She really loved it. Delivery was prompt and without any hassle. Will definitely recommmend it to others as well.
Lovely undies
Beautiful underwear. Stylish, well fitting and very good value for money.
Ease of use
Ease of use, and good sized photos with descriptions to make it easy to choose items online and order.
Love figleaves
First time buying from figleaves. Such a great choice and good price. Super quick delivery actually made a 2nd purchase the next day as so impressed.
Great fit
Great fit, have a few of this bra in different colours! The service was good and arrived in the time frame expected!
Excellent as always
Always had excellent service from Figleaves from ordering to returning items. Highly recommended
Poor customer service
Poor customer service. Product was as expected. My shipment got delayed 3 days (paid $25 for expedited shipping). Filed complaint but no one has responded.

Reply from Figleaves
Brought this beautiful swimsuit from…
Brought this beautiful swimsuit from figleaves , it was an competitive price, it’s a lovely well fitting swimsuit, looks good on and feels comfortable . Excellent but
Excellent customer service
Excellent customer service, were unable to deliver my first order to a Collect+ location but sent it next day to my home address at no extra cost. Refund processed quickly.
Items arrive very quickly
Items arrive very quickly, and in the event of a need to return some, because of sizing problems, replacements are also sent efficiently. Excellent all round; Reliable. Excellent choice, and they usually have the size you want.
Have used this company for years
Have used this company for years! So much choice & great service.
Excellent service
Good website clear and easy to use I ordered goods one day and they were delivered the next! excellent service
Good range of DD+ swimwear
Good range of DD+ swimwear. Prompt delivery.
Excellent choice of products
Excellent choice of products, fair prices and good advice on fittings. My only quibble is that I wish it still retained its choice option for long-bodied swimsuits.
I ordered a few bikinis to try the…
I ordered a few bikinis to try the sizes and styles and all of them were lovely. I only kept one but would have liked them all!!
Good quality goods
The swimsuits were good quality and the fit was fine. I bought more than was required to have a choice as I have not worn a swimming costume in years!! My only moan is, I believe, that as this was my first order and that I didn't set up an account, I cannot track my return to you. I phoned after a week and was told by your representative that she couldn't even tell me if the items have been received back and that the refund takes 10-14 days. So the buying process is easy but not so much the return.
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