The copper chimney cap we ordered arrived in masterfully crafted packaging and met our expectations without reservation. Staff helped us by phone design exactly what we wanted and it did not disappoin... See more
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Great service, knowledgeable staff who help you get the right product for your environment. Kit arrived very promptly and directions were straightforward. Worse part was trying not to get the stick... See more
Great service over the phone. I had two vertically cracked clay tiles in my chimney and wanted a quick and long last way to fix them. Talked with a great sales rep that knew his stuff and even called... See more
The fit was perfect. It could of not have worked out any better if you actually came to measure and install it yourself. Good quality material and workmanship. Saved a bundle of money from the quote... See more
Company details
Information provided by various external sources
Fireside Chimney Supply is an American Company. We offer premium Stainless Steel Chimney Liner systems, Flue Liners, Flexible Chimney Liners, Flue Liner Insulation Kits, Fireplace Refractory Panels, Stainless Steel Rigid Liners, Chimney Chase Covers, Chimney Flue Covers, Fireplace Mantel Shelves and Chimney Liner Kits as well as a wide range of other hearth products. Our fireplace supplies are all produced and manufactured in the United States, and our chimney liners have been revolutionizing the industry since 1992.
Contact info
926 Westbrooke Dr., 48178, South Lyon, MI
- 1-877-486-8119
- firesidechimneysupply@gmail.com
- www.firesidechimneysupply.com
Made a purchase of rigid 6" Chimney…
Made a purchase of rigid 6" Chimney Liner, & the online assistance was EXCELLENT. Thanks Bill.
Very satisfying with this company
Very satisfying with this company. They were very helpful in making a custom piece and advising me on what to purchase. Shipping was quick….
Great quality also!!!
Perfect set up for my needs
Perfect set up for my needs. Best price I could find anywhere. Everything fit perfectly.
excellent service from knowledgeable experts
I was building a complicated 3 flue chinminy and wanted to line three flues, bill gave me excellent service and advice that proved to be soooo true, and enabled me to accomplish a superior product. .
Thanks.
Excellent customer service
Excellent customer service. I ordered a liner kit on Thursday and received it Saturday. I had one incorrect part that I received which I emailed about immediately and surprisingly received a response from customer service over the weekend. They shipped the correct part out immediately and I received it within a few days. Thank you again Bill for all your help.
Fireside Chimney Supply is great
Fireside Chimney Supply is great! Their prices are good and their service and delivery time, excellent! I am very happy with the purchase process. This was not my first purchase from Fireside Chimney Supply, and I won't be the last. Thank you again
Great experience
Great experience, they took the time to answer my questions in detail, and parts showed up real fast. I recommend Fireside to anyone who need chimney parts!!!
awesome customer service
Awesome customer service. Got me exactly what I needed after an explanation of the project I was working on.
Better than expected
First, I want to praise Almighty God for His help and provision during the boiler project that required getting a new chimney liner I am now reviewing. It is clear He has had His hand on every facet, including leading me to Fireside Chimney Supply.
I can highly recommend Fireside Chimney Supply as a source for information and products like the Pre-insulated FireFlex 316L chimney liner kit we purchased for a wood burning boiler. I cannot rate the liner as a 5 star yet, since we do not have the boiler it will be used with assembled yet. But speaking of the liner and kit itself, we are very pleased. It is light weight, though very sturdy, and the fact it still has some flexibility were key to our being able to install it inside an existing chimney. This should be far superior to what was in place before.
I can also highly recommend Fireside Chimney Supply owner, Mr. Webster. He responded to my inquiries promptly and was very helpful. He also must have some pull with suppliers, because he was able to get a kit made up and shipped out in a few days rather than the weeks we were told would be necessary at another supplier. His help made it possible for us to install the liner to keep the project moving forward in spite of the fact this was our first time and there were many questions and concerns on our part. He helped take some of the mystery out of a somewhat intimidating project.
Thank you to Mr. Webster and Fireside Chimney Supply and the producers of FireFlex 316L Liner kits.
Excellent service
Excellent service. Received order extremely fast. Products look to be great quality.
Great knowledgeable and direct while…
Great knowledgeable and direct while talking to . No excuses made. Which is great .
Second time I used Fireside Chimney
Second time I used Fireside Chimney. Order arrived within 24 hours. Always received the right materials.
Highly recommended
Great product and service
My 2nd order. Excellent Service and great product! They know their stuff! My order was a larger liner size and they made sure that I had everything I needed and packed it so it could get delivered. Speedy delivery, too. I'd highly recommend Fireside Chimney Supply to anyone!
exactly the cap I ordered
Great follow up on product info
Quick delivery .satisfied with this…
Quick delivery .satisfied with this transaction.. would recommend to a friend to purchase from thos company... I didn't install it on chimney yet.. but looks like a perfect fit and easy install
Very well made
Very well made. They were very helpful thru the process. Exceeded my expectations.
Quality materials - ease of installation
Glad to have found a source for my 1945 chimney. If you are capable climbing on a roof, and safely using power tools correctly - this was a simple diy project for me.
I really appreciated the good customer…
I really appreciated the good customer service (helping me find the parts I need). Also the shipping was very fast. Thank you!
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