flatspot Reviews 10,661

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, sometimes even the next day, and are well-packaged. Many people appreciate the high quality of the products, describing them as exactly what they expected and often exceeding expectations. The overall service is frequently highlighted as excellent, with a seamless ordering process and helpful customer support, especially when dealing with exchanges or returns. However, some customers also noted issues with sizing, finding that certain items did not fit as expected or that medium-sized t-shirts were more like large. A few other people also felt that the material quality of some products was poor, and there were occasional reports of slow responses from customer service regarding order issues.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, consistently praising its speed and efficiency.... See more

Product

Consumers find product to be positive, consistently praising the quality, selection, and overall shopping... See more

Service

Reviewers mention positive feedback about service, consistently describing it as seamless, faultless, and... See more

Quality

Customers had positive experiences with quality, consistently praising the faultless and amazing products,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more

Company replied

Rated 5 out of 5 stars

NOTE Biscuit T-Shirt (Ash Grey) Review 🍪 A great addition to complement the Brew & Biscuit Dunks! Unfortunately, they didn’t have my size left at NOTE for the trainers, but being from Manche... See more

Company replied

Rated 5 out of 5 stars

If you’re looking for specific skate brands or if you happen to collect Nike SB dunks, Flatspot is one to know. I grabbed the AF1 SB’s at midnight on the drop date, they were delivered on the next wo... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Flatspot. They're my go-to for trainers and clothing. The service is always spot on, delivery is quick, and the products are exactly what I expect every time. It's refreshing to deal... See more

Company replied


Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.

Carhartt WIP @ Flatspot

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, clothes as described. Great service.

May 5, 2026
flatspot logo

Reply from flatspot

We are happy to hear that you received your clothes quickly and as expected! We appreciate your positive feedback regarding our service.

Rated 5 out of 5 stars

Quick delivery

I find ordering so easy and dispatched so quick and delivered in days which says a lot living on the Isle of Man as even the priority shipping still takes a while

April 30, 2026
flatspot logo

Reply from flatspot

We're happy to hear that you find ordering easy and that you receive your order so quickly! We appreciate you taking the time to leave us such positive feedback, especially considering your location.

Rated 5 out of 5 stars

Great speedy customer service

Great speedy customer service, easy and straightforward services to use. Will definitely be shopping here again! 10/10

May 6, 2026
Unprompted review
flatspot logo

Reply from flatspot

We appreciate you taking the time to share your feedback. We are so happy to hear that you found our customer service speedy and our services easy to use!

Rated 5 out of 5 stars

Great delivery and lots of updates

Very quick delivery with no issues, received lots of emails so I knew where my product was and when it was coming

April 15, 2026
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Reply from flatspot

We appreciate your positive feedback! We're happy to hear that you received your product quickly and were kept informed about its delivery status.

Rated 5 out of 5 stars

Great and easy process

Great and easy process

May 1, 2026
flatspot logo

Reply from flatspot

We're glad you found the process easy. Thank you for your positive feedback; we appreciate it very much!

Rated 5 out of 5 stars

Great customer service

The pair I originally ordered I missed the delivery so it got sent back to them, phoned them, the lady couldn’t of been more helpful, she was going to send a new order but they were the last pair in my size so she redelivered that pair to me, got them super fast, would highly recommend.

April 15, 2026
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Reply from flatspot

We're happy to hear that the team member was helpful in resolving the delivery issue. We appreciate your positive feedback and are glad you received your order quickly. Thanks for recommending us!

Rated 5 out of 5 stars

Great service and very quick delivery

Great service and very quick delivery even the exchange for a bigger size. Also the product is as advertised.

May 1, 2026
flatspot logo

Reply from flatspot

We appreciate you sharing your feedback! We are so happy to hear that you had a positive experience with our quick delivery and exchange service.

Rated 5 out of 5 stars

Good first experience

Good first experience, and I would definitely recommend

May 1, 2026
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Reply from flatspot

We're glad you enjoyed your first experience with us! Thank you for recommending our services; we appreciate it.

Rated 5 out of 5 stars

Qaulity is amazing fast delivery no…

Qaulity is amazing fast delivery no issues ordered a few times 100 percent order more

April 30, 2026
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Reply from flatspot

We're happy to hear that you consistently have a positive experience with our quality and fast delivery. Thank you for your continued orders!

Rated 5 out of 5 stars

Quality

Quality service. Great product range, great price, super quick delivery. Whats not to like

April 20, 2026
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Reply from flatspot

We're happy you had such a positive experience with our product range, pricing, and speedy delivery. Thank you for your great feedback!

Rated 5 out of 5 stars

GREAT JOYCE

Second time, Flatspot make me feel good. And I believe it happens again in the future.

April 29, 2026
flatspot logo

Reply from flatspot

We're happy to hear that you feel good about your experiences with us! We appreciate your continued support, and we look forward to serving you in the future.

Rated 5 out of 5 stars

Great price

Great price! Great product! Fast delivery!

April 30, 2026
flatspot logo

Reply from flatspot

We're happy to hear that you had a great experience with our product and fast delivery! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Always try and support small…

Always try and support small businesses, Flatspot need you 👍🏼

March 19, 2026
flatspot logo

Reply from flatspot

We appreciate you supporting small businesses like ours! We're glad you had a positive experience with us; thank you for the kind words.

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