I have been a user of Mailbird for several years. It is one of the best mail clients out there, and an extremely good option for someone not wanting to go into the paid subscription of Office and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Mailbird
Written by the company

Stay on top of your inbox without missing a single important message. With Mailbird, you’ll have complete peace of mind, safe in the knowledge that you can manage multiple email accounts like Gmail, Yahoo Mail, Office 365, and other online applications from one location.
By combining innovation, design, and simplicity, Mailbird also offers a unique 'Unified Inbox' which gives you the option to combine all emails and email accounts into a single view.
Stay connected and drive your productivity by integrating your favorite social media and productivity apps, including Facebook, Whatsapp, Trello, Google Workspace, Asana, and many more.
Email has never been easier!
Contact info
2345 Yale Street, 1st Floor, 94306, Palo Alto, United States
- www.getmailbird.com
Replied to 54% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fixing my mail bird
The company was very helpful and helped me with my issue.
The reply’s to my issues were quick
Customer Service like this is rare and with a quality programme is even better.
When my Hard drive failed, I decided to upgrade instead of a new Hard drive. The problem wasmy lifetime License was not recognised. Both Diego then Axel sorted the problem and things are working as they should.I have been a Mailbird user for several years and am happy with Mailbird2, however, I will consider at sometime to upgrade but not at the moment. It is refreshing to come across Customer Service like this and would recommend Mailbird to anyone considering this type of programme. Thank you all. John.
Really love Mailbird and they have…
Really love Mailbird and they have great support.
This is a convenient and easy to use email program
This is an easy to use email program product. I really like how I can group all my email accounts into the "unified" view so I don't have to open each email account. The customer support team is awesome - swiftly helped me solve my latest issue.
Very courteous assistance and rapid…
Very courteous assistance and rapid resolution of the problem. I really appreciated this service.
Support's response was very timely and…
Support's response was very timely and helpful.
Mailbird has been wonderful since I started using it about 6-8 months ago.
Don’t trust “Pay Once”
This is misleading. Less than a year ago, all users received a message that a new version was coming, supposedly with new features, and that they would have to pay for it again (at a reduced price). But the fact remains: even now, if you visit the website, you will see the option to pay once, although this is likely temporary. Eventually, updates and fixes for the old version will stop entirely.
There are still occasional Gmail sync issues, bugs in Microsoft Exchange, and inconsistent event handling depending on the mail server.
Technical support also leaves much to be desired. Completely disappointed with the PAID email client.
Lucky there is Axel.
Had a little bit of trouble setting it up, my fault not theirs. Had a wonderful rep named Axel who helped me through it all. Nothing was too much trouble. If the rest of the staff are like this then I'm in safe hands. The email client is easy to use. Love it. Would highly recommend.
Good cuistomer service which persisted…
Good cuistomer service which persisted when I encountered unexpected problems with the first proposed solution. A very helpful Mailbird support team! Thank You!
This software is a game changer for…
This software is a game changer for anyone that wants everything on one screen login, emails, Whatsapp, Google drive, Facebook, etc all without moving away from the email screen, brilliant.
Excellent customer serice
Excellent customer serice. Sorted out my issue immediately. Couldn't have asked for better.
Outstanding in all respects
Mailbird has a great support team in place. My questions have been answered quickly and effectively. The staff demonstrates the utmost in technical expertise and congeniality, qualities that I find quite impressive. Additionally, information is given in plain language; I do not have to possess a string of degrees in order to understand what has been written. They are each outstanding company representatives.
Excellent
Had a problem with Mailbird and the customer services were excellent and solved the problem Had mailbird for many years and I am very happy with it Ease of use multiple email accounts
every email at one place
1. Simple and easy-to-use application, and lite weight.
2. User friendly UI and features.
3. Set-up is easy and multiple inboxes at one place.
Thank You.
Mailbird user for many years.
I have been using and "old" version of Mailbird (2.0) for home use for many years now. It does everything that I require, and probably more.
Recently I had an Installation issue (to another platform) that I couldn't resolve. After contacting customer support my issue was resolved by Diego Martinez who answered my inquiry promptly and efficiently. The solution was easy to implement and worked perfectly.
Both the program and customer service are top notch.
Excellent experience with Mailbird Windows is equally positive with the new Mac version
I've used Mailbird on Windows for some time and was excited to see release for my Mac. It's working great, easier to use than Outlook, the lifetime premium subscription I bought several years ago works on my new installation, and the support they've provided when I had questions about the new install has been excellent.

Reply from Mailbird
Amazing email client
Amazing email client. I couldn't live without it, especially the email tracking feature. Great support too!
The software has been improved over…
The software has been improved over time. Updates are free of charge. The after-sales department is also quick and effective. Any issues I've had in the last five years have been resolved. What more could I ask for?
Mailbird Has Great Customer Service !
What made my experience great was the fact that Mailbird replied quickly, and went into great detail about how to fix what was going on. It was Gian F. who first responded, and I was actually surprised to hear from someone who read what I had asked and didn't just supply a "generic" answer. A lot of companies either ignore you, or answer something you didn't even ask.
Friendly and quick problem solving
Friendly, accurate and quick problem solving.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







