M. K. Ginder & Sons Reviews 85

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

If you instruct MK Ginder to take care of a funeral you will not be disappointed. From every aspect every department was organised, compassionate and professional. What was one of the most saddest d... See more

Rated 5 out of 5 stars

I couldn’t fault them from start to finish. Helpful, kind, respectful and professional that goes for the whole team. They explained everything, offered lots of choice and answered our numerou... See more

Rated 5 out of 5 stars

Arranging a funeral is always a difficult task, however the team at Abbots and Bricket Wood made everything so much less difficult. Kind and considerate through, listened to what we wanted and gave id... See more

Rated 5 out of 5 stars

My experience of using M.K. Ginder & Sons was a positive one. From start to finish they were professional, caring and made the process of arranging the funeral so easy. Victoria at Bushey branch was... See more

Company replied

Company details

  1. Funeral Director

Written by the company

Local independent family-run Funeral Directors serving families across the Home Counties since 1983 with professional care and services, including Memorials and Pre-paid Funeral Plans. 24hr service on 01923 247427 or visit ginder.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Rated 5 out of 5 stars

Thankyou

Just wanted to say a massive thankyou to Ginders for organising my mothers funeral. I would particularly like to single out Kim at the Bricket wood office. Nothing was to much trouble. Many thanks Ginders you made a difficult afternoon bearable.

May 27, 2021
Unprompted review
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Reply from M. K. Ginder & Sons

Dear Chris. We are pleased to read that we were helpful, supportive and made everything easier during this difficult time. Your feedback is important to us and we greatly appreciate you taking the time to write a review for us. Your kind words have been passed on to Kim and the team today. Kind regards, Adam and Daniel Ginder

Rated 5 out of 5 stars

Every detailed marshalled with care and compassion

Dealing with the loss of a loved one - in this case my mother - is a hugely challenging and traumatic experience. My father and I were very fortunate to have selected MK Ginder & Sons to help us.

Every detail - from first contact through to the committal - was marshalled by the fearsomely efficient Katy, who also handled a visit to the Chapel of Rest with the greatest tact and sensitivity.

Daniel and his colleagues carried out the service with utmost care and professionalism in an unusual setting away from Watford. A number of non-routine requests were accommodated without mussing a beat.

The use of a funeral director is not something one looks forward to, but when you require one, you need one who will really look after you. I am happy to give Ginders my unqualified recommendation.

May 12, 2021
Unprompted review
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Reply from M. K. Ginder & Sons

Dear Matthew. Thank you for entrusting us with your instructions for your mother's funeral. We really appreciate you taking the time to write a review for us and are pleased to hear our team were very supportive and reassuring during this difficult time for you. Your kind words have been passed on to Katy and the team today. We are also honoured to read that you would recommend us. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Efficient Organisation with Professionalism and Dignity

Efficient organisation who handled my mother's cremation with appropriate professionalism and dignity.

May 4, 2021
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Reply from M. K. Ginder & Sons

Dear David. Thank you for taking the time to write a review for us and also entrusting us with your instructions for our professional services. Your feedback is extremely valuable and important to us, we really appreciate your comments. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Sympathetic and courteous…

We had very sympathetic and courteous service from Ginders. The funeral was conducted with all the dignity and solemnity that we could have wished for, and the gentlemen all looked extremely smart in their greatcoats.

May 4, 2021
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Reply from M. K. Ginder & Sons

Dear Sue. Thank you for taking the time to write a review for us. We really appreciate your feedback and your kind words have been passed on to our team today. Kind regards Adam and Daniel Ginder

Rated 4 out of 5 stars

service was good ,but not to start with…

service was good ,but not to start with .

May 3, 2021
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Reply from M. K. Ginder & Sons

Dear Alan. Thank you for taking the time to write a review for us and also entrusting us with your instructions for our professional services. Your feedback is extremely valuable and important to us, we really appreciate your comments. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Service

Lauren in South Oxhey and the Head Office in Watford helped us deal with a devastating time and were impeccable with their courtesy, professionalism and
kindness. I cannot recommend them highly enough and their drivers and staff are a credit to their company.

May 3, 2021
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Reply from M. K. Ginder & Sons

Many thanks Steve. We really appreciate you taking the time to write a review for us and your kind comments have been passed on to Lauren and our team. We are also honoured to read that you highly recommend us. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Thankyou Ginders

At a very difficult time,Katy,Kim and everyone at Ginders were brilliant.
efficient and understanding and final delivery was perfect.

My Heartfelt thanks to all

Callum Rice

May 2, 2021
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Reply from M. K. Ginder & Sons

Thank you Callum. Your feedback is greatly appreciated and your kind comments have been passed on to Katy, Kim and the rest of the team. Many thanks for taking the time to write your review for us. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Very good service from booking and on…

Very good service from booking and on the day of the funeral they make a funeral very special with all there nice touches

May 1, 2021
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Reply from M. K. Ginder & Sons

Dear Maxine. Thank you for taking the time to write a review for us, we really appreciate your feedback and comments. We are pleased to hear our team were very supportive and helpful during this difficult time. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

G K Ginder - Funeral Director

Seemless from start to end at a difficult time

April 26, 2021
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Reply from M. K. Ginder & Sons

Dear Peter. Thank you for taking the time to write a review for us. Your feedback and comments are extremely valuable and greatly appreciated. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Beautiful send-off for my mum.

They kept us well informed and let us know the things we needed to do. We were given information to make decisions about what we wanted and they were respectful and reassuring.
My mum was given a fantastic send-off from home. She would have loved to see the cortège’s slow, dignified procession past the places she knew.
I would use them again and recommend.

April 19, 2021
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Reply from M. K. Ginder & Sons

Dear Katharine. Thank you for entrusting us with your instructions for Mum's funeral. We really appreciate you taking the time to write a review for us and are pleased to hear our team were very supportive and reassuring during this difficult time for you. We are also honoured to read that you would use our services again and recommend us. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

A thoroughly professional and courteous…

A thoroughly professional and courteous service

March 29, 2021
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Reply from M. K. Ginder & Sons

Dear Stephen. Thank you for taking the time to write a review for us. Your feedback and kind words are extremely valuable and greatly appreciated. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Excellent service provided by Ginders

Excellent service provided by Ginders, they were professional and courteous and made the funeral planning very easy and efficient.

March 29, 2021
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Reply from M. K. Ginder & Sons

Dear Jenny. Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and helpful during this difficult time for you. Your feedback and kind words are extremely valuable and greatly appreciated. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

An absolutely fantastic service during…

An absolutely fantastic service during what is a very stressful & traumatic time for the family. Everyone was so thoughtful and kind and went out of their way to make sure our father’s funeral went perfectly on the day. We can not thank them enough & would highly recommend.

March 29, 2021
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Reply from M. K. Ginder & Sons

Dear Jo. Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and helpful during this difficult time for you. Your feedback and kind words are greatly appreciated and we are honoured to read that you would highly recommend us. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly. Nothing was too much trouble which made the whole experience easier.

March 26, 2021
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Reply from M. K. Ginder & Sons

Dear Maggie. Thank you for your feedback and kind comments. We appreciate you taking the time to write a review for us and are pleased to hear our team were very supportive and helpful. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

We were able to remember dad in our own…

We were able to remember dad in our own way despite the covid restrictions.
My niece and nephew were especially considered (10&6)
The suggestion to go look at the fish pond was a great help as it gave the little ones a new focus after the sadness.
We went hom and looked at lots of old photos and shared memories.
Thank you for all your support on the day and before hand.

March 25, 2021
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Reply from M. K. Ginder & Sons

Dear Elizabeth. Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and helpful during this difficult time for you. Your feedback and kind words are greatly appreciated. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Above and beyond

We have used M.K. Ginder & Sons for two family members funerals and I couldn’t fault them in any way. They are so professional and went above and beyond to ensure the funerals ran smoothly.

The process from the very first phone call to the end of the service was done with such ease and everyone we spoke to within the team were so helpful.

Dan noticed on the day that there had been an error on one of the flower cards which had the wrong wording on and he had a spare card to hand which meant we could amend it and put it right before the flowers were laid down at the service. No fault of Ginders but they were still there to make everything right.

We wouldn't hesitate about using M.K. Ginder & Sons again in the future should we need to.

Thank you again!

March 23, 2021
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Reply from M. K. Ginder & Sons

Dear Charlotte. Thank you for taking the time to write a review for us and also entrusting us with your instructions for our professional services. We are pleased to hear our team were very supportive in making things easy for you during this difficult time. Your feedback is extremely valuable and important to us, we really appreciate your comments. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Five star plus service.from the first…

Five star plus service.from the first enquiry phone call to the actual day the service Katy and her team supplied was first class .
Adam and his team on the day were superb nothing too much trouble.

March 22, 2021
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Reply from M. K. Ginder & Sons

Dear Mark. Thank you for your review and we greatly appreciate your feedback and kind words. These will be passed on to Katy and the team today. Kind regards, Adam and Daniel Ginder.

Rated 5 out of 5 stars

World class service 👏

World class service 👏

Extremely kind and sensitive.

Everything professional.

Thank you so much for making a difficult day so much easier.

Highly recommended!

Martin Yallop

March 22, 2021
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Reply from M. K. Ginder & Sons

Dear Martin. Thank you for taking the time to write a review. We are very pleased to hear our team were professional, supportive and helpful to you during this difficult time. Your feedback and comments are extremely valuable and your kind words will be passed on to our team today. Kind regards, Adam and Daniel Ginder.

Rated 5 out of 5 stars

The staff in the shop were very…

The staff in the shop were very professional and supportive making it easy and simple to book my dad's funeral. It ended up being four days before the funeral I contacted M.K. Ginder to order flowers and on the day they were exactly as I had asked them to be placed and they looked beautiful. The staff on the day were wonderful following all my instructions and requests and ensured everything went as smoothly as possible.

I would definitely recommend going to M.K. Ginder if you have lost a loved one and I will be going back to them when I lose my mother.

March 22, 2021
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Reply from M. K. Ginder & Sons

Dear Mrs Mead. Thank you for taking the time to write a review for us and also entrusting us with your instructions for our professional services. We are pleased to hear our team were very supportive in making things easy and simple to book your dad's funeral during this difficult time for you. Your feedback is extremely valuable and important to us, we really appreciate your comments. These will be passed on to our team today. Once again, many thanks. Kind regards Adam and Daniel Ginder

Rated 5 out of 5 stars

Brilliant and efficient service

Brilliant and efficient service. Unfortunately due to Covid we couldnt visit the office, so had to do organising via telephone or email. However this did not alter the fact that they dealt with care and consideration to every detail. Nothing was too much trouble.Thank you x

March 21, 2021
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Reply from M. K. Ginder & Sons

Dear Christine. Thank you so much for your review and we greatly appreciate your feedback and kind words. These will be passed on to our team today. We are very pleased to hear our team were supportive and helpful to you during this difficult time. Kind regards, Adam and Daniel Ginder.

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