Glitterlution Reviews 65

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

STAY AWAY. DO NOT BUY FROM GLITTERLUTION. I purchased wholesale glitter from Glitterlution, Alex Chapel, the owner. I had an issue with my glitter (it was defective) and instead of refunding or exchan... See more

Rated 5 out of 5 stars

For all your sparkly needs without hurting the environment, this is literally the best stuff you can get. Amazing range of colours and beautiful texture; can be used in a wide range of projects, or sk... See more

Rated 5 out of 5 stars

Quality product with a great ethos fabulous for festivals knowing you are not leaving micro plastics behind! Love this eco friendly side in that its biodegradable. I wouldn't buy anything else now.... See more

Rated 5 out of 5 stars

I have been a colleague and a customer of glitterlution for years and never been disappointed!! Quite the contrary , amazing products and service these guys were the originals. Any bad review would be... See more

Company details

  1. Cosmetics Industry

Information provided by various external sources

The original eco-friendly glitter. Wholesale and retail.


Contact info

3.9

Great

TrustScore 4 out of 5

65 reviews

5-star
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1-star

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Rated 1 out of 5 stars

STAY AWAY FROM GLITTERLUTION - SCAMMER

STAY AWAY. DO NOT BUY FROM GLITTERLUTION. I purchased wholesale glitter from Glitterlution, Alex Chapel, the owner. I had an issue with my glitter (it was defective) and instead of refunding or exchanging, she decided to COMPLETELY IGNORE my email and move on after taking LOTS of my money. I purchased an entire kilogram of this faulty glitter, and now I'm out of money, stuck with it, and cannot use it. If you do some research, you will see other stories like mine. (I am not allowed to post links here.) ALEX IS A CON ARTIST AND SCAMMER. STAY AWAY FROM HER AND HER BUSINESS.

September 15, 2020
Unprompted review
Rated 1 out of 5 stars

HORRIBLE COMPANY

As stated on other 1 star reviews. This company took £300 from me just after I gave birth to my daughter.

This was last year. Still no money. Horrid company.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Glitterlution are the business

Glitterlution are the business. Excellent product, knowledgable and dedicated. Every aspect of the service they provide is grounded in integrity. I'd not consider another company, Quality, convenience or nifty packaging!

August 17, 2019
Unprompted review
Rated 5 out of 5 stars

Fabulous environmentally friendly glitter!

Quality product with a great ethos fabulous for festivals knowing you are not leaving micro plastics behind! Love this eco friendly side in that its biodegradable. I wouldn't buy anything else now. Efficient service & will definitely return next time I need to shine!

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to deal with and…

Always a pleasure to deal with and always got us our goods on time. Glitterlution Kindly sponsored us with goody bag gifts of glitter samples for the body painting convention. Great company. Thank you Alex 🙌🏼🤩💥

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Glitterlution

Glitterlution - what a fabulous brand ethos and company!!
Have you seen what plastic and other rubbish does to our planet? How people leave the grounds after a festival?
Biodegradable glitter - here's someone who takes the responsibility so you don't have to, fab and many thanks Glitterlution for a great product.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

High Quality Eco Goodness

Glitterlution Biodegradable Glitter is the best thing to happen to the makeup and party/festival world. A big push that we all need to becoming more eco-friendly and saving our world in a big sparkly way.

I use this product personally and professionally. The colours and sizes are wonderful and postage is safe and reliable.

Highly recommend.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Omg! Glitterlution are omazing! The biodegradable glitter is awesome and so are all the people working for them who have applied the wonderful creative designs for many year at Morning Gloryville, making many adults and children alike very happy. Much gratitude to them.

August 4, 2019
Unprompted review
Rated 1 out of 5 stars

I have not received my order...it's…

I have not received my order...it's been almost 3 months, I have sent several emails asking for my order or a refund with no reply. It looks like the company doesn't exist anymore, they are impossible to get hold of. Do not shop with glitterlution.

August 3, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid!

I’d give no stars but it won’t give me that option! My order didn’t arrive and I have had no response to my email. Not happy that I am out of pocket and have nothing to show for it. Avoid!!!!

August 2, 2019
Unprompted review
Glitterlution logo

Reply from Glitterlution

Thank you so much for your feedback and for responding to our invitation to review your order. We're very sorry to hear about what happened. Unfortunately we have had major problems going back a year due to serious illness, which caused some orders not to be fulfilled and also exacurbated the problem when we were unable to monitor and reply to messages. We are now starting to make progress in getting through the backlog, which is why we sent the review invitation out to all our customers, and we are very grateful for your feedback, kindness and patience. We have an absolutely no quibble refund policy on glitterlution.com and we will get your issues dealth with as soon as possible.

Rated 1 out of 5 stars

Never received my order

Never received my order.
No one ever answered any of my mails.

August 1, 2019
Unprompted review
Glitterlution logo

Reply from Glitterlution

Thank you so much for your feedback and for responding to our invitation to review your order. We're very sorry to hear about what happened. Unfortunately we have had major problems going back a year due to serious illness, which caused some orders not to be fulfilled and also exacurbated the problem when we were unable to monitor and reply to messages. We are now starting to make progress in getting through the backlog, which is why we sent the review invitation out to all our customers, and we are very grateful for your feedback, kindness and patience. We have an absolutely no quibble refund policy on glitterlution.com and we will get your issues dealth with as soon as possible.

Rated 1 out of 5 stars

Ordered and never received product

Ordered and never received product. Had to file a dispute with my bank.

August 1, 2019
Unprompted review
Glitterlution logo

Reply from Glitterlution

Very sorry to hear about your troubles. Hoping you managed to get a refund? If not, please let us know and we'll get it sorted. Unfortunately, we've had a lot of problems recently due to serious illness but we're just starting to deal with the backlog now. Thank you so much for your kindness and patience in the meantime.

Rated 1 out of 5 stars

Never received my order

Never received my order, or any reply to my emails asking what was happening

August 1, 2019
Unprompted review
Glitterlution logo

Reply from Glitterlution

Very sorry to hear about your troubles. Hoping you managed to get a refund? If not, please let us know and we'll get it sorted. Unfortunately, we've had a lot of problems recently due to serious illness but we're just starting to deal with the backlog now. Thank you so much for your kindness and patience in the meantime.

Rated 1 out of 5 stars

very bad experience, order never arrived

very bad service, I made an order about 3 months ago and didn't get my order, and I reached to them and asked about tracking number but no response and now the website isn't working. what do you think?????
I would like to have full refund of my money. Never buy from this site.

August 1, 2019
Unprompted review
Glitterlution logo

Reply from Glitterlution

Very sorry to hear about your troubles. Of coourse a refund is no problem. Unfortunately, we've had a lot of problems recently due to serious illness but we're just starting to deal with the backlog now. Thank you so much for your kindness and patience in the meantime.

Rated 1 out of 5 stars

AWFUL

Purchased glitter waited a month for it to arrive. Opened a Paypal case to get my money back no response so that took over a month as Paypal had to review the case. Literally no communication from the seller. Awful awful service. After waiting a while for my order I checked their Etsy page and they had many reviews of a similar experience. STAY AWAY

August 1, 2019
Unprompted review
Glitterlution logo

Reply from Glitterlution

Very sorry to hear about your troubles. Hoping you managed to get a refund? If not, please let us know and we'll get it sorted. Unfortunately, we've had a lot of problems recently due to serious illness but we're just starting to deal with the backlog now. Thank you so much for your kindness and patience in the meantime.

Rated 1 out of 5 stars

Order never arrived and then my email…

Order never arrived and then my email was ignored when I asked about it but they still took my money.

August 1, 2019
Unprompted review
Glitterlution logo

Reply from Glitterlution

Hi Eleanor. We're really sorry to hear about what happened. We have been experiencing some major difficulties recently with serious health issues and are only just starting to deal with the backlog. Please feel free to contact us again and we'll get a refund or your order sorted as soon as possible.

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