Grade Potential Reviews 154

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's ability to find suitable tutors efficiently and accommodate schedules. However, some customers also noted issues with billing practices, reporting charges for services not received. A few other people also felt that customer service was unresponsive or unprofessional when addressing concerns, and some experienced difficulties in finding a suitable tutor match or encountered last-minute cancellations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the tutors for their patience,... See more

Service

Reviewers highlight positive aspects of service, praising the outstanding support and professionalism of the... See more

User experience

Users describe positive interactions with the user experience. Many customers express gratitude for the... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Response time

Reviewers mention positive feedback about response times. Many customers highlight the prompt contact and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our tutor, Guillermo, is wonderful. He adjusts his delivery for each of my kids to ensure they are receiving the instruction in a way that is most conducive for them. He doesn’t just focus on the equa... See more

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more


Company details

  1. Tutoring Service
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

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Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Review for 7th grade pre-algebra

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it to the child patiently till she gets it. Pauses when the child does not understand to explain differently. We are very pleased with their service and will highly recommend for others. Thank you!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with my experience!

I am very satisfied with my experience. The staff and the tutor, all the way around. The tutor had me relaxed, was an excellent communicator, and extremely patient and considerate, aside from imparting his knowledge, and getting me up to speed for my test. Thank you Marco!

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Cami

Cami, the tutor, is awesome and works well with my autistic son. Grade Potential has been a great experience from the office staff to the actual tutor

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

We were looking to raise our daughter’s LSAT…

We were looking to raise our daughter’s score for the LSAT. So we took the chance and called Grade Potential. Unfortunately there were not any tutor in our area (we are in a very rural area in Michigan) so we decided to try the video tutoring with an experienced tutor. I have to say it was not only the best choice, it was an amazing experience working with her tutor. He was very kind and his ability to break the information down for my daughter was unbelievable. She grew more confident with every session. His name is Robert Ferguson. We highly recommend him. He was so calm and patient with our daughter. He was always great with working with her if her schedule changed. I believe we did 15 sessions, it was worth EVERY penny! She raised her score by an unbelievable 11 points and if you know the LSAT that is incredible. Thank you Grade Potential our girl is off to Law School with the confidence I knew she had but, couldn’t find. Please if your child or yourself are think about trying this program. Take the leap it is so worth it!!! Thank you again!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. The communication is great and they are responsive. The tutor we were matched with has been great and she really loves her job.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

The most helpful tutoring company I’ve…

The most helpful tutoring company I’ve encountered! They won’t stop until they know that you’re properly taken care of and on your way to success. I’ve gotten about 3 tutors through Grade Potential and they have all been top notch and truly helped me understand topics I was struggling with. Highly recommend!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Wynn

Wynn was wonderful, patient, flexible, personable and extremely knowledgeable. We will miss her.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

We did first 2 classes so far and…

We did first 2 classes so far and everything went great ! My son loves to work with the teacher she is very nice and patiently with my son ! We keep going

I definitely recommend them when need help with your kids

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

My son has been working with Taylor

My son has been working with Taylor. She's been helping him with his homework and definitely helping him along. He's in the fourth grade, but I'm sure that she can help with other age groups as well.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Grade Potential is has been great

Grade Potential is has been great! They are very punctual with communication and getting you a tutor as soon as possible. They are flexible and find tutors that can work around your schedule and the tutor can come to your house which makes it easy for myself. They follow up with you to check to see if you like the tutor or not and if you would like to switch to someone else. I appreciate the professionalism, the communication, and the flexibility that they offer. My son tutor Autumn is great! She’s so sweet and communicative. She’s motivating, keeps a positive attitude, and pushes my son to do so great with his work. She makes him feel comfortable and makes him want to do better. Tutor has helped my son a lot so far. Will definitely continue the process and recommend to many others.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

James “gets” my child

James “gets” my child! He is able to unlock the magic in her brain cells! Her look of pride and excitement when he is able to make math “click”, is a joy to experience! Thank ya’ll so much!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

My tutor Tony is amazing

My tutor Tony is amazing. He is extremely knowledgeable and never fails to help me with my academic struggles. He is always on point and ready to teach the topic I need help in. Grade Potential Tutoring is great in that they have amazing and knowledgeable tutors.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve only had 1 lesson so far

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American, I’m only 2nd on his side). I’d def recommend learning with my tutor!!!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Dominiq is doing an amazing job with my…

Dominiq is doing an amazing job with my son. Very knowledgeable but also down to earth and understands how my son works. It’s been great and will only get better. Already seeing an improvement in my son’s homework habits and grades. Thanks, Dominiq.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Brown

Dr. Brown works so well with our daughter. She describes exactly what she wants to see so well. Dr. Brown is patient, yet firm as to redirecting when our daughter strays in thought.

January 15, 2026
Unprompted review

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