GunBroker.com Reviews 52,651

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,531 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products available and the ease of finding what they need. Many people highlight the smooth and efficient purchasing process, from bidding to checkout, and appreciate the clear communication channels with sellers. The website is frequently described as easy to navigate, contributing to a positive user experience. However, some customers also noted occasional issues with the website's filter elements, which sometimes exclude relevant listings or include irrelevant ones. A few other people also felt that delivery times could be inconsistent, with some experiencing significant delays. Additionally, some reviewers expressed dissatisfaction with the bidding process, specifically the "15-minute rule," and a small number of people reported issues with account management.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the wide selection and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Website

Reviewers highlight positive aspects of the website, frequently praising its ease of navigation and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and efficient shipping, with... See more

Service

Clients share positive opinions on service, with many praising the fast, friendly, and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought several items from Gunbroker and every time the transaction has gone seamlessly. From bidding to purchase to delivery. Having FFL's already registered on Gunbroker in my area helps treme... See more

Company replied

Rated 5 out of 5 stars

I have been using GunBroker for several years, and have been very satisfied with both the auction and Buy Now processes. The site is easy to navigate & narrow down your search parameters, and the chec... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this site because you can find just about anything you are looking for gun related or accessories/parts related. I'm sure customer support is just as good as well even though out of... See more

Company replied

Rated 5 out of 5 stars

Bid on items on Gunbroker.com. Bid was successful. Gunbroker handled all payment and shipping information. Allowed contact between parties for thank you, and more shipping information. Purchases went... See more

Company replied


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Archery Store
  4. Hunting and Fishing Store
  5. Online Marketplace
  6. Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

53K reviews

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Rated 5 out of 5 stars

Gunbroker is awesome and getting better!

Gunbroker has transformed over the decades from a good marketplace to a great one! Consistently improving the experience of buyers and sellers in creating a seamless transaction virtual site.

May 4, 2026
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Rated 5 out of 5 stars

I have bought several items from GunBrokers

I have bought several items from Gunbroker and every time the transaction has gone seamlessly. From bidding to purchase to delivery. Having FFL's already registered on Gunbroker in my area helps tremendously. Great place to buy adult toys for myself, already looking for another toy to add to my collection!

May 8, 2026
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Rated 3 out of 5 stars

Not a bad review

Not a bad review. It's fun bidding on the guns, even more so winning it, but at the end of the day with shipping and FFL transfer fees you can get from a local shop quicker and sometimes cheaper.

May 7, 2026
Rated 5 out of 5 stars

Everything went smoothly and segued…

Everything went smoothly and segued into each step in the process and flowed along nicely.
Easy to follow the entire transaction.

May 8, 2026
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Rated 5 out of 5 stars

Gunbroker

Need to make GB fees more obvious.

May 5, 2026
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Rated 5 out of 5 stars

Chazz' experience…

The organization of the website is such that it is fairly easy to find what I am looking for. Paying for items is also very easy including connecting my local FFL with my seller. Auctions are fair and open.
However, the selection filter elements often do not work well and frequently exclude hundreds of ads unnecessarily or include ads that do not meet the criteria requested.

May 7, 2026
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Rated 5 out of 5 stars

Using GunBroker for several years now

I have been using GunBroker for several years, and have been very satisfied with both the auction and Buy Now processes. The site is easy to navigate & narrow down your search parameters, and the checkout easy and efficient. My only regret is that by living in California I can't purchase a large portion of what they offer. Then there's the taxes...

May 7, 2026
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Rated 4 out of 5 stars

Fix the search query issues.

As far as Gunbroker itself went, it was ok. The search for a particular firearm was not easy, searches did not include all available pistols, and I had to click on another "suggestion" to find the one I was looking for. The search also included many pistols that were NOT what I was searching for (ie, they were Glocks when I was searching for a CZ). Shotgunning returns are NOT a true search. Otherwise the only drawback was the longer than expected payment/shipping from seller, which is not on Gunbroker per-se. I will definitely still use Gunbroker for future purchases.

May 7, 2026
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Rated 4 out of 5 stars

Starting a New Era

This is my first time participating in an auction here, and I was fortunate enough to win a bid. However, the payment process has become my biggest headache. Relying solely on checks or similar methods is simply ill-suited to the current environment. Sending a check to a designated location takes a considerable amount of time and involves a cumbersome procedure. Moreover, checks sent via mail are now frequently stolen or lost, leading to a prolonged period of uncertainty and waiting. While you have done an excellent job in every other aspect, I feel that your payment methods are one area that requires improvement. We should not be required to mail checks directly to the seller's private residence, as this exposes both the seller's and my own personal address information—a practice that is arguably ill-advised. I believe you should handle the fee collection yourselves—including the acceptance of credit and debit cards—and then remit the funds to the third-party seller. This would ensure rapid payment and prompt shipping once a bid is successfully won, without compromising anyone's personal information. Furthermore, if credit cards were established as a mandatory condition for bidding, you could implement a policy whereby a 15% restocking fee is automatically charged in the event that a winning bidder fails to complete the payment. This could represent a significant and beneficial reform to your system.

May 7, 2026
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Rated 5 out of 5 stars

1872 Open Top purchase

The GB purchase process was smooth. Thanks to the Seller, Rick’s Gun Shop also for timely distribution to my FFL.

May 7, 2026
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Rated 5 out of 5 stars

Excellent Service

The product I received was as described and sent expeditiously. No issues at all!

June 6, 2025
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Rated 1 out of 5 stars

Seller canceled the order

Seller canceled the order, item was still listed for sale. Gunbroker customer service is nonexistent.

May 7, 2026
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Easy Process

process was well documented with notifications at key interaction points

May 7, 2026
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