Hightial.com was great until recently - the Cookies constant popup window prevents the user from using the website unless an Agree or Reject cookies is checked. EVERY SINGLE time. it's annoying. I... See more
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See what reviewers are saying
Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives a... See more
Ordered hightail a few months ago. Was abit of a nightmare to get it imported into the UK but the hightail team were really on top of it and didn't give up until it arrived. Nothing was too much troub... See more
I love using Hightail to transmit my large files. Files that are too large for e-mailing happens frequently as I'm a graphic designer. Once I've uploaded my files and composed a note and send, my clie... See more
Company details
Written by the company
Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.
Contact info
United States
- support@hightail.com
- www.hightail.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Hightail Doesn't Disappoint
The service is near perfect. Wish there was a period where you can "undo" the send button.
The service and the simple availability…
The service and the simple availability is fantastic.

Reply from Hightail
Extremely easy to use.
Very happy with the product!
Very happy with the product!
Suggestion: often we order files in a space in a certain way - but this order is not preserved when sent to someone else's attention. Thank you.
Like it but would like to be able to send folders
When sending files from the web it would be great if when sending files from multiple folders to stay in the folders
Your service is excellent and easy to…
Your service is excellent and easy to use. Thank-you.
Great way to send large files to clients
I have used Hightail for many years and the site is perfect for sending large files to my clients. I have been using this service when it was called "You Send It" The site is very user friendly and very affordable. I highly recommend.

Reply from Hightail
Great service.
Would like tracking report to be more user friendly
Would like tracking report to be more easier to figure out which file was downloaded. click link and it take me right to the file (if i have multiple sends that day, or a lot of time has gone by, it's harder (takes more time) to figure out which file it's meaning.
Hightail is solid and efficient
Hightail is solid and efficient. I've used then for large file transfers for years without a problem. I wouldn't trust my important files to any other service.

Reply from Hightail
Hightail is a reliable way to send…
Hightail is a reliable way to send files. The uplink folder has been a great boon at times also.
Highly Effective Business Tool
As a small business owner, Hightail has been one of my most effective tools. I have used Hightail for years to coordinate and transfer files with clients and colleagues. It is fast and easy to use.

Reply from Hightail
Satisfied
We are satisfied with Hightail - We currently don't use it to its full potential since our needs are minimum but so far, never had any issues or problems.
Thanks,
Enhancements
1. Cannot create link for a saved file in Hightail unless I send it as an email!
2. The top ribbon is not responsive, when scrolling down in Folders, the top titles (Name, Type, Created on, etc, also the "New Folder" and "Add files") disappear!
3. Cannot move files to other folders.

Reply from Hightail
I'm not a full-on Hightail user
I'm not a full-on Hightail user, mainly for sending large files to printers. Have no complaints - all good. Thank you
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