Hightail Reviews 1,537

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Hightial.com was great until recently - the Cookies constant popup window prevents the user from using the website unless an Agree or Reject cookies is checked. EVERY SINGLE time. it's annoying. I... See more

Rated 5 out of 5 stars

Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives a... See more

Rated 5 out of 5 stars

Ordered hightail a few months ago. Was abit of a nightmare to get it imported into the UK but the hightail team were really on top of it and didn't give up until it arrived. Nothing was too much troub... See more

Rated 5 out of 5 stars

I love using Hightail to transmit my large files. Files that are too large for e-mailing happens frequently as I'm a graphic designer. Once I've uploaded my files and composed a note and send, my clie... See more

Company details

  1. Web Collaboration Platform
  2. Business to Business Service
  3. Cloud Storage Service
  4. Software Company

Written by the company

Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Hi I have just one niggle

Hi I have just one niggle: I find it difficult to see/ find the first button to begin the process of sending files. I'm describing the interface before I get to uploading. I think this is to do with the language ( " sends" ) but it is also something to do with the feeling that I have to go searching before I can begin.
I think this could be simplified if there were fewer buttons options right at the start. So a UI that says : to send your file/s, click here.

Hope this is useful. Gerry

May 11, 2022
Rated 5 out of 5 stars

Hightail is simply the best!

Hightail is simply the best if you need to send large files. They've made it so easy to track every aspect of the send. Also their workspace are great for projects that require multiple items to be sent.

May 11, 2022
Rated 3 out of 5 stars

Sending Great. Project area Not so Great

I love the high capacity of sending files. I don't use the project area much. It's a lot of money to just have your logo for sending files when you are not really needing all of the other features.

May 11, 2022
Rated 5 out of 5 stars

Peace Education

Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives and understand just how important being alive at this time on this planet Earth...... I help with an educational charity that I know is doing wonderful work in many countries around the world......thank you again for helping to make this possible

David

May 11, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look