Hightail Reviews 1,537

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 3 out of 5 stars

Hightial.com was great until recently - the Cookies constant popup window prevents the user from using the website unless an Agree or Reject cookies is checked. EVERY SINGLE time. it's annoying. I... See more

Rated 5 out of 5 stars

Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives a... See more

Rated 5 out of 5 stars

Ordered hightail a few months ago. Was abit of a nightmare to get it imported into the UK but the hightail team were really on top of it and didn't give up until it arrived. Nothing was too much troub... See more

Rated 5 out of 5 stars

I love using Hightail to transmit my large files. Files that are too large for e-mailing happens frequently as I'm a graphic designer. Once I've uploaded my files and composed a note and send, my clie... See more

Company details

  1. Web Collaboration Platform
  2. Business to Business Service
  3. Cloud Storage Service
  4. Software Company

Written by the company

Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Helps me provide a bonus service

Helps me provide a bonus service.
I love using Hightail for my client's ease. I record my sessions and send them along to them so they have a reference for what we discussed. It cuts down on questions between sessions and allows them to relax during the session knowing there will be a recording sent to them. I use it for my classes as well. I love that they don't have to join anything to get their recording.

May 11, 2022
Rated 5 out of 5 stars

5 starts

When most businesses block other similar sites, Hightail never gets blocked. Fast efficient and trackable.

May 11, 2022
Rated 4 out of 5 stars

Search function and spam/junk emails.

Just a few comments: we use hightail to deliver large image files to our customers and we often get feedback that they did not receive files (likely due to the emails going into Junk or Spam folders). So I wind up having to re-send the files in order to get to the link so I can copy that and send a separate email with the link only so that they can receive the email without having to search through their junk or spam folders. It would be great if there were an option to just forward the link so we aren't sending three emails for one transaction.

The other thing that I notice is that the search function doesn't always work efficiently, especially when searching for an email address. I will often get "no results" when I know in fact that we have sent an email to a particular email address.

May 11, 2022
Rated 5 out of 5 stars

Useful, easy and always available

I have used Hightail (with its various names/ownership) for years and this is my first review. It has definitely made my life so much easier, and I only take advantage of the basics . . . . sending and receiving large files. I do work for a volunteer organization and we create and collaborate on large files with lots of video clips for our teaching. We can exchange the information easily, to 6-7 people at a time, without changes in the format and easily accessed (unlike other services we have tried). The cost for me is reasonable, and I can send to others who have not paid for the service. All in all I don't know what i'd do without Hightail.

May 11, 2022

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