IMO Car Wash - Batley Reviews 27

TrustScore 4 out of 5

4.1

Bradford Road, WF17 8LP Batley, GB


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Rated 4 out of 5 stars

Staff are always professional and prepare the car properly at the Batley car wash. Price keeps going up 50p everywhere but less foam seems to be used on the triple foam each time.

Company replied

Rated 3 out of 5 stars

This review isn’t necessarily based on my experience at your car wash in terms of washing my car. It is based on my overall experience in dealing with your company when there is a matter of dispute.... See more

Company replied

Rated 5 out of 5 stars

So easy to book online via the app. Really friendly staff no waiting my car was full of leaves and sap sat under a tree 2 weeks looked like glue had been poured over it. So impressed with service an... See more

Company replied

Rated 4 out of 5 stars

The service by the attendant was very polite and professional. Have been here many times, will go again. Sometimes they need more foam. But a small minus. Overall one of the best I’ve been too.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Bradford Road, WF17 8LP, Batley, United Kingdom

4.1

Great

TrustScore 4 out of 5

27 reviews

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1-star

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Rated 5 out of 5 stars

Great service

Great service. Car was covered in droppings and they diligently got it clean. Thank you.

May 17, 2026
IMO Car Wash - Batley logo

Reply from IMO Car Wash - Batley

JAEL BROWN,

We are so glad we could get your car sparkling clean! Thank you for your kind words and positive feedback.

IMO Car Wash

Rated 5 out of 5 stars
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Reply from IMO Car Wash - Batley

Catton Nigel,

We appreciate you sharing your experience! We're so happy to hear that you found our staff polite and had great service during your visit with us.

IMO Car Wash

Rated 5 out of 5 stars

Friendly staff and always a decent wash

Friendly staff and always a decent wash

April 24, 2026
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Reply from IMO Car Wash - Batley

Jd,

We appreciate your feedback and are so happy to hear that you found our staff friendly and received a decent wash from us.

IMO Car Wash

Rated 5 out of 5 stars

friendly fast Drying Could be better

friendly fast Drying Could be better . but overall a Good Experiance

April 20, 2026
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Reply from IMO Car Wash - Batley

DAVID RODERICK,

We're happy to hear that you had a good experience with our friendly and fast service. We appreciate your feedback about the drying; we'll look into it.

IMO Car Wash

Rated 4 out of 5 stars

The service by the attendant was very…

The service by the attendant was very polite and professional. Have been here many times, will go again. Sometimes they need more foam. But a small minus. Overall one of the best I’ve been too.

April 10, 2026
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Reply from IMO Car Wash - Batley

Craig Simpson,

We appreciate your kind words about our attendant's service! We're happy you find our car wash to be one of the best. We'll look into the foam levels. Thanks for the feedback and continued patronage!

IMO Car Wash

Rated 5 out of 5 stars
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Reply from IMO Car Wash - Batley

Kiboy Cariño,

We appreciate you sharing; we are so glad to hear that our service was quick and efficient for you. Thank you for your positive feedback.

IMO Car Wash

Rated 3 out of 5 stars

Doesn’t do what it says on the ***

This review isn’t necessarily based on my experience at your car wash in terms of washing my car. It is based on my overall experience in dealing with your company when there is a matter of dispute.
When purchasing wash bundles from your website; the onus should not be on the customer to prove that they have done everything right, it should be placed on your employees to know what evidence to ask for, check legitimacy, and then make a local decision. Not as in my case which was to show all my proofs, not be believed, forced to make another payment and then told to complain to h/o about my refund.
Not a great nor joined up experience that you promote and promise. I will not be using your online services again as a consequence.

March 9, 2026
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Reply from IMO Car Wash - Batley

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 2 out of 5 stars

The car was cleaned but still soaking wet

The car was cleaned but came out still soaked and leaving water marks all over the vehicle. Since the Batley location was refurbed the cars are never dried to an acceptable level. I shouldn’t have to dry my own vehicle when I’m already paying a premium price compared to other local car washes. Also the triple foam just doesn’t work and barely ever does. It just squirts minute amounts and it’s just very disappointing.

March 8, 2026
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Reply from IMO Car Wash - Batley

Kieran,

Thank you for your feedback. We regret that the drying process and triple foam application were not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 2 out of 5 stars

Damage to car

The machine damaged the seals on my front driver and passenger windows. Very disappointing, won’t be returning

March 2, 2026
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Reply from IMO Car Wash - Batley

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Rated 4 out of 5 stars

Quick and efficient

Quick, cleaned the car well. There was some water marks left on the window after the drying process.

February 24, 2026
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Reply from IMO Car Wash - Batley

customer,

We appreciate you taking the time to share your experience. We're glad the service was quick and thorough. We regret the water marks and will address this in our drying process.

IMO Car Wash

Rated 5 out of 5 stars

The staff are very friendly and helpful…

The staff are very friendly and helpful and I came out with a beautifully clean car! Never any delays and the prices are fair.

February 17, 2026
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Reply from IMO Car Wash - Batley

Heather F,

We're happy to hear that our staff was helpful and friendly, and that you left with a spotless car! We appreciate you mentioning our fair prices and efficient service.

IMO Car Wash

Rated 4 out of 5 stars

Staff are always professional and…

Staff are always professional and prepare the car properly at the Batley car wash.
Price keeps going up 50p everywhere but less foam seems to be used on the triple foam each time.

February 14, 2026
IMO Car Wash - Batley logo

Reply from IMO Car Wash - Batley

Customer A,

We appreciate your feedback regarding our team's professionalism at the Batley location. We'll review the triple foam application to ensure it meets our standards. Thank you for bringing this to our attention.

IMO Car Wash

Rated 5 out of 5 stars

Amazing staff at Batley Imo

Been a regular here for a few years and they are always great.Today my car broke down INSIDE the car wash. The guys that work there were amazing. They helped push my car out and into a safe place while I waited for the RAC. They kept checking to make sure I was ok and I wanted a drink. Lovely staff made a stressful event a bit easier.

January 10, 2026
Unprompted review
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Reply from IMO Car Wash - Batley

Thank you! Your feedback means a lot to us.

Rated 5 out of 5 stars

Great

Great! Handy to pay on the QR code when you arrive. Quick service and a good clean ☺️

January 4, 2026
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Reply from IMO Car Wash - Batley

Thank you very much for your positive feedback. We truly appreciate your trust and are glad you’re satisfied.

Rated 3 out of 5 stars

Only average this time.

The wash was ok but the pre-wash could have been better, wheels not properly cleaned and dirt left around badges etc.

December 13, 2025
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Reply from IMO Car Wash - Batley

John,

We appreciate your feedback and are sorry the pre-wash didn't meet expectations. We'll review our processes to ensure better cleaning around wheels and badges.

IMO Car Wash

Rated 5 out of 5 stars

Excellent wash spacial ultra HD and…

Excellent wash spacial ultra HD and ceramic xtr

December 19, 2025
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Reply from IMO Car Wash - Batley

Hassan Adel Hussain,

We're happy to hear that you enjoyed the ultra HD and ceramic xtr wash! Thank you for sharing your positive experience with us.

IMO Car Wash

Rated 5 out of 5 stars

Great service

November 28, 2025
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Reply from IMO Car Wash - Batley

Martin,

Thank you for taking the time to write this review, your feedback is greatly appreciated.

IMO Car Wash

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