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iMusic Reviews 14,451

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TrustScore 4.5 out of 5

4.7

Music Store
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Review summary

Created with AI, based on recent reviews

Looking at 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, competitive pricing, and the wide selection of items available. Many people highlight the careful packaging, ensuring products arrive in perfect condition, and appreciate the efficient delivery service. The overall ordering process is often described as smooth and straightforward. However, some customers have experienced issues with damaged vinyl deliveries, despite good packaging. A few people also reported receiving incorrect items or products that did not match their descriptions, and a minority expressed dissatisfaction with the lack of communication regarding their orders.

What people talk about most

Product

Customers had positive experiences with product, often praising the wide selection, competitive pricing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Order

People report positive experiences with order. Many customers praise the straightforward ordering process,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent condition of items upon... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The BEST dispatch company for vinyl I've ever used! Speedy and most importantly - extremely well packed to the max!! Incredible large pizza box style for one double album, the record packed in a ton o... See more

Rated 5 out of 5 stars

Thoroughly recommend, this is an excellent on-line retailer of vinyl/CD's. The prices are really competitive and the stock range is superb. Having tried to get the Pink Floyd RSD 26 set and being unsu... See more

Rated 5 out of 5 stars

Vey professional service, communicative and found ease of use across their site. My records were dispatched in a quick and timely manner. I received updates and tracking details (just useful if ther... See more

Rated 5 out of 5 stars

Fantastic service from imusic! Was so thrilled to get an original press of MJ bad 25!! Had to buy another as back up! Delivery was smooth, arrived quite fast and packaged so well! These guys are great... See more

Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Living in the U.S made me happy finding…

Living in the U.S made me happy finding this store that sells more than vinyl. Great finds, great prices, doesn’t take long for packages to reach me. Overall I’ll keep making purchases which I have and I tell anyone who listens about this place. They’re fast with everything. Highly recommend

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Order was dispatched and arrived super quick. Packaged well to protect album too.
Good updates on delivery aswell. Also the best price i could find for delivery costs to my country.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great music in stock

Great music in stock, and compatible prices including shipping and tax. Well packed goods, and fast delivery when there is no strike in Canada Post, ha!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend

I often buy from them! I recommend! The shipping can be long but they produkts are good! I would definitely recommend buying from them!

March 23, 2026
Unprompted review
Rated 2 out of 5 stars

item already open and little damaged

I recently ordered the following item:
1 pc. Yoko Kanno · Cowboy Bebop (LP) [Limited 25th Anniversary Box Set edition] (2023).

13095286

I received the parcel today. The outer packaging appeared to be in good condition (see first photo). However, after carefully opening it, I noticed that the box set seemed to have already been opened: the sticker seal was peeled off and the cardboard box shows signs of impact.

As this is a limited edition item.

March 16, 2026
Unprompted review
iMusic logo

Reply from iMusic

Hi Boutfeu,

We fully understand that limited edition items are especially valuable to collectors, and that receiving them in pristine condition is important.

In this case, the broken sealing tape only applied to the outer cardboard packaging used for shipping. The actual box set inside remains factory sealed and untouched. In some instances, outer packaging may be opened to verify contents or can become unsealed during handling or transit.

As the product itself has not been affected and remains in new condition, we are unfortunately unable to offer a refund or replacement based solely on the condition of the outer packaging.

Best regards,
Troels / iMusic

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