iMusic Reviews 14,451

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, competitive pricing, and the wide selection of items available. Many people highlight the careful packaging, ensuring products arrive in perfect condition, and appreciate the efficient delivery service. The overall ordering process is often described as smooth and straightforward. However, some customers have experienced issues with damaged vinyl deliveries, despite good packaging. A few people also reported receiving incorrect items or products that did not match their descriptions, and a minority expressed dissatisfaction with the lack of communication regarding their orders.

What people talk about most

Product

Customers had positive experiences with product, often praising the wide selection, competitive pricing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Order

People report positive experiences with order. Many customers praise the straightforward ordering process,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent condition of items upon... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The BEST dispatch company for vinyl I've ever used! Speedy and most importantly - extremely well packed to the max!! Incredible large pizza box style for one double album, the record packed in a ton o... See more

Rated 5 out of 5 stars

Thoroughly recommend, this is an excellent on-line retailer of vinyl/CD's. The prices are really competitive and the stock range is superb. Having tried to get the Pink Floyd RSD 26 set and being unsu... See more

Rated 5 out of 5 stars

Vey professional service, communicative and found ease of use across their site. My records were dispatched in a quick and timely manner. I received updates and tracking details (just useful if ther... See more

Rated 5 out of 5 stars

Fantastic service from imusic! Was so thrilled to get an original press of MJ bad 25!! Had to buy another as back up! Delivery was smooth, arrived quite fast and packaged so well! These guys are great... See more


Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Absolutely fantastic,Arrived really quickly,well packaged and at a really good price, highly recommend,many thanks.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

My Deliveries are successful

My Deliveries are successful, hassle free & complete each & every order I have received. I will continue with imusic for my adult coloring books as long as I keep coloring. Thank U for the Great Experience!

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Prompt delivery

Speedy delivery with good communication

March 6, 2026
Unprompted review
iMusic logo

Reply from iMusic

Hi Chris,

Happy to hear that!
It doesn't sound like your experience matches a 1-star review (the lowest score), hehe. If indeed you had any issues with your experience here, we'd very much like to know so we can see where it went wrong and hopfully mitigate it :)

Best regards,
Troels / iMusic

Rated 5 out of 5 stars

Great price! Great service!

I’d wanted to get this book for my son for ages but thought the price was prohibitively expensive until I saw it at iMusik. It was such a good price I considered it might be a scam but no. IMusik communicated well, telling me when my book was sent and when to expect it,the book arrived in good time, securely wrapped to protect it from damage during transit.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

What a gem this store is

What a gem this store is. Second order & arrived quick & packaged well. Flawless vinyl & covers. Already made another purchase. Cheers guys thank you.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order vinyl at a good price

The vinyl album arrived on time and very well packed, I music were very easy to deal ordering on there web site was easy and very competitive pricing of vinyl i recived emails which enabled me to track my package I will be a returning customer

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fast service and great product

Item arrived well packaged and very quickly.
Perfect condition, as described.
No issues with international travel.
Would highly recommend this company and will definitely be using them again.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Wife’s Difficult birthday gift list find

Could t get hold of this item in the UK it was on the wife’s Birthday list and they dug me out a big whole with this comms were bang on and dispite UPS being delayed due to bad weather in Europe they got the record to me on time. Defo buying form again..

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Beställde Tom Petty wildflowers and all…

Beställde Tom Petty wildflowers and all the rest boxset 7lp och alla skivorna är skeva och går ej att spela.

February 23, 2026
Unprompted review
iMusic logo

Reply from iMusic

Hej Oscar

Det är verkligen tråkigt att höra att skivorna var skeva när du fick boxen. Tyvärr är det inget vi har möjlighet att veta i förväg när varan är förseglad, utan något som ibland kan hända med själva skivorna inuti. Vi förstår dock till 100 % att det är irriterande när det sker.

Jag kan se att en av mina kollegor också har svarat på ditt mejl, så att vi kan ordna en retur med tanke på återbetalning.

Med vänliga hälsningar
Troels / iMusic

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