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Jacksons Leisure Supplies Ltd. Reviews 1,414

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 584 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, noting that products often arrive quickly and in good condition. Many people appreciate the competitive pricing and the quality of the products received, often highlighting the ease of finding what they need and the straightforward ordering process. The customer service is also consistently described as helpful and responsive, with many consumers expressing satisfaction with the overall experience and their intention to order again. However, some customers also noted issues with the delivery company, mentioning delayed deliveries, damaged items, or poor handling of packages. A few other people also felt that communication regarding order status or product information could be improved, and there were isolated instances of receiving faulty items or unfulfilled promises regarding additional parts.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and efficient delivery,... See more

Product

Reviewers mention positive feedback about products. Many customers are satisfied with the quality and... See more

Service

Users describe positive interactions with service. Many customers praise the prompt, efficient, and helpful... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, quick, and... See more

Price

People report positive experiences with price. Many customers found the products to be competitively priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time user of this company, website looks comprehensive with something for every category of camper / motorhome or caravan . The fiamma frame lock arrived in good time & in good condition. Easy t... See more

Company replied

Rated 5 out of 5 stars

I ordered two single induction cookers - Outdoor Revolution. Competitively priced, delivered to me whilst away camping without any dramas. Delivered promptly & well packaged. What’s not to like, I’... See more

Rated 5 out of 5 stars

Thanks purchased a part for our motorhome it did not come up as compatible however the speck made me give it a try as unable to source original Recently fitted and sat with a perfectly good working... See more

Rated 5 out of 5 stars

Nice product, good service, shame about the courier. After seeing that the product had been returned to depot twice due to “wrong address” and once due to “request to change delivery date”, none of... See more


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Terrible service

I recently bought a Vango air awning from Jacksons, the awning pump failed on our first weekend away. The trip ruined due to a faulty pump. Trying to inflate an awning in the rain was memorable, for all the wrong reasons. We cancelled our stay and returned a day early. Not happy I complained to Jacksons expecting some form of recompense for a diastious weekend and a 7 hour round trip. The offered a replacement pump and an apology...Full Stop. Not good enough.

May 5, 2026
Unprompted review
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Many thanks for your review. We’re sorry the original pump failed during your trip. Following contact from yourself, a replacement was arranged immediately under warranty. While we appreciate the circumstances were unfortunate, the issue reported was resolved in line with the support and warranty options available.

Rated 5 out of 5 stars

Quick delivery good communication

Quick delivery good communication

April 24, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Many thanks for taking the time to leave a review. It’s great to know both the communication and delivery met expectations.

Rated 5 out of 5 stars

Very easy to use Web site

Very easy to use Web site. Reasonably priced, good service.

April 14, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thank you for your review, Chris. We’re glad the site was clear to navigate and that the overall experience went well.

Rated 5 out of 5 stars

The Thetford oven was delivered very…

The Thetford oven was delivered very promptly and amazingly well packaged

April 29, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave a review, David. It’s great to know everything arrived safely and without delay.

Rated 5 out of 5 stars

Excellent 👌

Excellent 👌

April 24, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Many thanks, Nigel. It’s always good to hear feedback like this.

Rated 5 out of 5 stars

Competitive price

Competitive price, quick delivery, perfect.

April 28, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thank you for taking the time to leave a review, Nick. It’s great to know the whole experience went smoothly.

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered on time a couple of days after placing my order.

April 28, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Appreciate your feedback, Peter. Good to hear the order was delivered quickly and without any issues.

Rated 5 out of 5 stars

Had a little hiccup but it was sorted…

Had a little hiccup but it was sorted quickly
Well done
Will buy from Jacksons again.

April 23, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Timothy. We’re pleased the issue was resolved quickly and that the overall experience still left a positive impression. We look forward to helping again.

Rated 5 out of 5 stars

Great service

Great service

April 30, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thanks for the kind words, Paul. Nice to know the service hit the mark.

Rated 5 out of 5 stars

Mano 3 in 1 oven

Great item works perfect and delivery was fast once item was released

April 23, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Glen. We’re pleased the oven is working perfectly and that delivery moved quickly once the item became available.

Rated 3 out of 5 stars

Window & Blind 700 x 280

The window itself is great, very good quality and easy enough to fit. 700 x 280 great size. Delivery was quick and problem free.
The window blind however is awful!! It is huge, nothing lines up with the window (screws and frame) it is big and bulky and not even the same shape as the window. Had I known, I would have just ordered the window elsewhere and saved myself £70.

April 29, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thank you for your review.
It’s great to hear you were happy with the quality of the window and the delivery service.

We’re sorry the blind fell short for you. The blind assemblies on these models are designed as a larger internal frame system rather than matching the outer window shape directly, though we understand this wasn’t what you may have been expecting. We do already show the blind in the listing photos, but we’ll see what we can do to better demonstrate the proportions and overall appearance.

Rated 5 out of 5 stars

What I wanted

What I wanted, on time and in excellent condition.

April 7, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Alan. We’re pleased everything arrived on time and in perfect condition.

Rated 4 out of 5 stars

Good range of Thetford spares…

Good range of Thetford spares available. Fast delivery.

April 29, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your review. We’re pleased you found the Thetford spares you needed and that the delivery was quick.

Rated 5 out of 5 stars

First class service

First class service, communication and well wrapped oven glass that I was a bit concerned when ordering but arrived safely. Thank you.

April 28, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Keith. We’re pleased the oven glass arrived safely and that the packaging and communication gave you confidence throughout.

Rated 5 out of 5 stars

Helpful people

Helpful people, they checked the item was correct for me before I purchased it and the item arrived on time.

April 22, 2026
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Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, John. We’re pleased the team could help make sure you had the right item before ordering and that everything arrived on time.

Rated 5 out of 5 stars

Great first impression and experience

Great communication and a fast response to my question regarding the shipping. I can highly recommend these guys for your camping equipment needs.

April 28, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for your review, Peter. We’re pleased the communication and response times made a strong first impression. Your recommendation is really appreciated.

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