Live in the Highlands just north of Inverness ordered something and paid extra for 2 day postage. Took 4 days and asked for money back but given all the usual guff about more expensive to the Highland... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good at issuing documentation and advice that Your order no. 398-146588 has been fulfilled. When it had not. Quick responses to e mails but not with delivery. Finally upon receipt of the... See more
AFTER ORDERING MY ITEMS, RECIEVED EMAILS STATING THAT THE ORDER HAD BEEN PROCESSED. THEN THE ORDER HAD BEEN COMPLETED, STILL NOT RECIEVED, HAD TO PHONE TO FIND OUT WHERE MY ORDER WAS AND GUESS WHAT T... See more
Company replied
I ordered the equipment 9 days ago and have had to chase them twice regarding delivery only to be told it's not in stock, even though they took my money immediately. I called to ask when delivery wou... See more
Company details
Information provided by various external sources
View the ENTIRE ranges of Draper Tools and Sealey Power Products, Karcher and Numatic Cleaning Machines, a MASSIVE 17,000 products! We offer real discounts all year round and offer fast, *free delivery from these big name brands delivered direct to you
Contact info
Unit One, Harlequin Business Park, Kenny Hill, IP28 8DS, Bury St Edmunds
- 0870 922 4114
- customerservice@justoffbase.co.uk
- www.justoffbase.co.uk
People also looked at
excellent service
October 3, 2013
Unprompted review
Order was easy to place and was delivered the next day with no issues.
Have used this company before, they are easy to do business with.
October 3, 2013
Unprompted review
absolutely excellent, really really helpful, super fast delivery
i would thoroughly recommend them , really helpful, super fast delivery, , excellent communication
October 3, 2013
Unprompted review
Quality product, delivered quickly. Great service.
The website was easy to navigate around and the ordering process was straightforward. There was a choice of payment options including paypal which is always convenient for me and my order was delivered within 2 days. Throughout the process I had regular progress updates from justoffbase by email. Very impressed.
October 1, 2013
Unprompted review
ordering was easy, and they delivered on time
justoffbase was easy to use, and the price was good. I bought a sealy thicknesser and they promised a two day delivery and they delivered on time. what more could you want
September 30, 2013
Unprompted review
Incredibly quick delivery
Ordered and delivered next day. Great product.
September 30, 2013
Unprompted review
Excellent service
I ordered the item and it arrived the next day with free delivery.
Unfortunately there was a fault with the unit but Justoffbase sent a replacement that arrived once more the following day.
Very impressed!
September 30, 2013
Unprompted review
WHAT SERVICE !!!
ITEMS DELIVERED WITHIN 2 DAYS OF ORDERING. INSTANT COMMUNICATION REGARDING OUT OF STOCK ITEMS. WILL DEFINITELY USE AGAIN.
September 30, 2013
Unprompted review
every thing has been good so far.
The tool turned up on time. Haven't used it yet . every thing seems ok.
September 26, 2013
Unprompted review
Excellent Service
As always, excellent service from Justoffbase. Easy to order, goods well packaged and speedy delivery. Definitely use them again.
September 24, 2013
Unprompted review
Great service.
Supplied a good item, well packed and good delivery, cheers.
September 24, 2013
Unprompted review
Islands friendly..............
No hassles at all and not even the "sorry but we don't post to the Islands". FANTASTIC!!
..............especially since it was for my wife's birthday!
Instant acknowledgement of the online order, constant regular updates of the staTus of my order............excellent., Cheers to your team.
September 23, 2013
Unprompted review
Classy ash cans and a great service
Fantastic product classy and clean speedy delivery and great company/customer liason
September 23, 2013
Unprompted review
Fast delivery and cheaper than competitor
Very good service, fast (and free) delivery will Definately use again, thanks
September 22, 2013
Unprompted review
Problem quickly solved !
Purchased Sealey compressor plus attachments
Goods delivered within 48 Hours but the compressor had been damaged in Transit
Contacted "customer services" via e mail - VERY prompt reply via telephone to resolve.
Replacement compressor delivered within three working days - no problem
Have purchased from "Just off Base" in the past and will use again in the future
September 17, 2013
Unprompted review
just to say thank you
Thanks for your help and speedy delivery of goods
September 17, 2013
Unprompted review
Outstanding. Very Quick and Great Value!!
I found the perfect toolbox for the best price on the web from here. I live in a very rural area and they managed to get it to me in 4 days which was outstanding! Thank you very much and I highly recommend JustoffBase.
September 15, 2013
Unprompted review
five star service
very pleased with responce time. parcel arrived intact and securely wrapped
would have no problem using this company again.
September 12, 2013
Unprompted review
Easy to use and quick
I was looking for some fairly obsure filters for some professional vacuum cleaners and I easily found them on this site using the manufacturer's product codes. I would normally always like to use bricks and mortar companies but when your local supplier turns out to be useless, it is easy to see why internet companies pick up the business.
Easy to use and quick.
September 12, 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.