woonwebwinkel lil.nl Reviews 389

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Even one star is too many for this…

Even one star is too many for this shop. About a year ago they went bankrupt. I didn't get my money back and now I have come to find that they have restarted under the same name. What a corrupt world this is.

November 5, 2019
Unprompted review
Rated 1 out of 5 stars

It was bad quite bad experience

It was bad, really bad experience. I made mistake by choosing this company to order multiple items. (Blinded by their low prices.) They promise fast delivery on their web site ( don't be fulled)
I have waited for my items to be delivered 3 months + and they were partially delivered.
I have contacted them almost on daily basis. Even their CEO via LinkedIn. After all promises my last most important item dining table was simply missing. And they asked if they should reorder. What a joke of the company. They did sent the money back to my credit card - thanks God.

To be honest, I don't even know how they survived until now.

So, guys don't be tempted by their low prices, you will be regretting. Judt check their rewievs.

Obs FYI: they have a sister company called lilianshouse.nl

April 17, 2018
Unprompted review
Rated 1 out of 5 stars

TV stand with 2 week delivery time has not arrived for 2 months

Ordered a TV stand. On their website it said 2 weeks delivery. In 2 weeks, nothing. I called them and they said it will arrive beginning of November. Called them again mid November, now they say beginning of December. All throughout this time I've been checking their website and the TV stand still said 2 weeks to delivery. They are intentionally not updating their stocks.

I am cancelling my order, hope this review helps for other people to not make the same mistake in trusting this company.

November 21, 2017
Unprompted review
Rated 1 out of 5 stars

3 month delay and counting on 1-2 week delivery

3 month delay now on 1-2 week delivery. Slow reaction to e-mail, didn't respond to my last email and wasn't updated on changes in delay of the order. I didn't get the feeling they wanted to help me or keep me satisfied.

I called today and found out it's been delayed another month..... Needless to say i cancelled the order . My worst experience in online shopping so far.

November 13, 2017
Unprompted review
Show reviews in all languages. (389 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look