Recently moved into a property with Linley & Simpson and so far we cannot fault them! Works that have needed to be completed have been done promptly and any questions we’ve had have been answered st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently asked to view a house in leeds Lincoln green at Shakespeare. We were welcomed by linley and Simpson staff called Katie who made us feel at home and satisfactorily answered our questions. Her level of professionalism and customer service and sales is excellent 👌. Very efficient and effective.
I highly recommend her effort.
They are so excellent and exceptional. They are responsive and supportive, replies within 24 hrs. The staff, Sophie in particular, has been of great help
As a landlord, it is important to me that my tenants issues are dealt with promptly and professionally. Keira Eden at Lindley has today been a superstar in getting a heating and hot water problem resolved on the same day of reporting. Well done, great service.
Grace has been very helpful with an unusual situation whereby the tenants need to pay for a repair. She has worked with them to ensure they didn't try any home DIY for this specialist job. Grace has also kept us informed which is ideal.
Just wanted to thank Claira Benwell of Linley & Simpson for her pace and regular communication in addressing an electrical issue that was worrying a tenant. From my reporting of it to Claira to it having been resolved by a suitable professional was the same day; and it was a Friday! Very good and very reassuring, thank you.
Courtney Austin was great and guided me through the buying process at every step.
Holly was so helpful, she was easy to contact and replied to our questions so quickly! She was super friendly at the viewing and made it a really enjoyable experience!
We had a great experience with the sales progression team throughout what was a really tricky sale. Although they were acting on behalf of our sellers rather than directly for us, the service and communication we received were excellent.
A special shout-out to Cal, who was incredibly helpful, responsive and patient throughout the process. She went above and beyond to help keep things moving and was a real pleasure to deal with, especially when things became challenging.

Reply from Linley & Simpson
My experience was absolutely excellent. The person I dealt with, Holly Allen, was superb. She kept me fully informed at all times, answered all my queries via phone, which I like, and is the sweetest person you could wish for in dealing with a house sale. Can't tell you how many times she rang me to share a bit of good news knowing I have cancer and am worried about selling the house quickly. Genuine lovely person.

Reply from Linley & Simpson
The front door didn't open, please help me in!!
I would like to thank Mia barker about her response and for sorting the issue with no time.

Reply from Linley & Simpson
Cal was very responsive and helpful throughout the process.

Reply from Linley & Simpson
Thanks Nicole for helping with our tenants problems in a timely manner.

Reply from Linley & Simpson
Nicole has made my experience stress free. Took the issues away and was happy to go above and beyond!

Reply from Linley & Simpson
Had my first property inspection today and was unsure what to expect. Fatima was curtious, professional and put my mind at ease. Very helpful with great communication. Thank you.

Reply from Linley & Simpson
Excellent experience! Agents keeping me updated and involved throughout. Holly at the Holmfirth branch has been fabulous.

Reply from Linley & Simpson
Do not rent a property from these them and the landlord try to charge you for wear and tear off your deposit they have loads of reviews on Google saying the same thing avoid at all costs if you can

Reply from Linley & Simpson
Reported a problem on Thursday last week with my shower. Sophie called within 12 hours for extra info and within 2 hours of that call a contractor called me to arrange a visit. Someone came on Monday to fix it and it was fixed within half an hour. Sophie was extremely professional, polite and engaging and got my problem fixed within a couple of days. Thankyou so much

Reply from Linley & Simpson
My contact with Linley and Simpson was Lauren. She really helped me with my lack of computer skills to get everything sorted.
I am now settled into my new flat and without her patience, I might have given up with the application.
Everyone else I dealt with there was also very professional.
Highly recommended.
Bernard Hughes

Reply from Linley & Simpson
Linley & Simpson were great to work with. They came out to discuss our sale promptly, were knowledgeable about the area and friendly, not pushy. They worked swiftly and managed to get our photos done and on the market extremely quickly for us, at our request. Thomas Barker was our main contact and he was responsive, professional, friendly and efficient, and the rest of the team were great too. Would use again and recommend them.

Reply from Linley & Simpson
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.