LowCost LetterBox Reviews 200

Keshena was excellent and efficient in getting the service set up.

I wasn’t sure what package I should go for and a little unclear about the situation. Keshena and her team in the admin department explained everything to me in detail. I feel very happy now with this service. Highly recommended !!

Excellent service. Strongly recommend.

LowCost LetterBox really deserve 5 stars.They are a dedicate team doing their best to keep the client happy .I had move from another letter box some months ago due the poor service and attention.But LCLB is working well 100%.The gays are always available for everything you need,so don't hesitate,this is the best place to start .

Professional, Friendly and Helpful.

Setting-up Office Facilities with LowCost LetterBox was trouble-free.

Caplan, Montagu

I was impressed how easy and straightforward it was to set up the mailbox service and the staff have been very friendly and helpful. Would reccommend.

I found them via Google and was really impressed with the customer service on their Live Chat that I decided to sign up for the service right away. Everything was explained very clearly and I had lots of questions, which Keeran took the time to answer each one and was very patient. The setup was very quick and they talk you through it. I look forward to using the service fully and just based on this early interaction I have high hopes it will go well.

Very very very bad service. I spoke to 3 colleagues who stated prior to sign up I can use business address on google, website etc to hide home address. I got 2 quotes both stating the same services. I spoke on phone for 45 minutes about what I needed. I then signed up as i was made to believe service was suited. So the first thing I tried was to get business on google using Mailbox, I was then told I can't pay monthly like previously told I have to pay full year service. I explained I wasnt told this prior and felt misled. I was then told that to be on google I need a year contract and I should of read the website terms as they say I can't. I stated I was told by 2 of their colleagues who sign people up so should know all packages and do's and dont's. I was then told it doesn't matter what I was told I should of scanned webpage. They defrauded me of first month payment with no refund. Not only did they then refuse to refund me although I hadn't used services, had no mail forwarded, werent able to change address on google (as they received Google pin [1st mail received] and called to tell me I have to pay for a year 1st,) we came to conclusion on the phone their services aren't nowhere near what I expected or that was described me. And to cancel services. I was told services were cancelled. The following morning they then tried to take next month's payment. They are defrauding small businesses and large businesses I'd hate to think how many letters they open without your knowledge as at no point I was told my letters would be opened prior to sign up. Although after I was told all business mail is opened and scanned to portal for me to read. I was told every letter is scanned on arrival just as a count to say I got mail not opened and scanned. I believed all mail was forwarded straight to home address but no i actuslly found out I have to ask for any of mail to be forwarded and the service cost which I was originally told is a initial one off payment is actually to pay for mail to sent to my home address and that is in rota so I could have 20 emails there but they wont send immediately they wait until when someone can be bothered to go royal mail. Although I was originally told royal mail aren't working during current conditions, forgetting I buy and sell online so I've been posting and receiving numerous parcels and letters on time and customers received on time and then it was changed to o I meant we haven't got no one in to post mail currently only to accept mail and this is when I was told about mail being opened and I can view mail online if I want to see it today otherwise I'll have at least a 2 week wait. Appalling. Don't use if you do check competing companies first and check the difference in service. This is a real and honest feedback not a random generated so do please take serious as they have LIED, FRAUDED and ROBBED me and it is already not the best time.

LCLB is Really professional and reliable partner.

Convenient efficient service. Staff there to assist.

I came across LCLB by chance 4 years ago and I am still with them. They are growing from strength to strength every year and becoming greater and greater at what they do and the service they provide. Would highly recommend to any business owner looking for trusted business address and mail services.

Very helpful team, great servis

I've always had great service from LCLB at Oxford Circus. The people who work there are friendly and responsive. I've been impressed with how they've adapted to the pandemic to keep the service running.

Excellent and professional service. The staff are very friendly and helpful and the service is a good cost effective way of scanning all correspondence.

Great service - I don't have to worry about important correspondence going missing. I'm informed once I receive an item of post and it is forwarded onto me soon after that.

Really good service. I have been with this company for over 5 years .

Really good professional service thanks kiran.

Always professional, polite and kind. Highly recommend.