MarbleWarehouse.com Reviews 327

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Marble Warehouse is AMAZING. I ordered black granite tile to be used on my fireplace. They had the same stuff for 1/2 the price and the customer service is amazing. When I call, they answer!! I needed... See more

Rated 5 out of 5 stars

I live in central Florida, I purchased from MarbleWarehouse because they were less expensive than anything I could find locally, 1/3 less. The owner was very knowledgeable and helpful answering... See more

Company replied

Rated 5 out of 5 stars

Excellent service, pricing and selection. Got the italian marble tiles (giallo and brecia) for my 3 bathrooms and floor porcelain tiles for my porch. The jade green marble mosaic tiles turned out real... See more

Rated 5 out of 5 stars

tile review I recently purchased 1400 Sq ft of slate tile from Global Stone/Marble Warehouse. All my pre buying questions were answered, a sample was sent upon request, and when it was time to plac... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Stone is our passion and with over 30 years of industry experience, we are here to bring the highest quality natural stone to our customer at the lowest possible prices, while providing excellent customer service. We travel the world to visit factories to make sure they have the right machinery to produce first quality material so we can bring you the best that nature has to offer. We import directly from factories overseas in order to provide high-quality products, we do not compromise on the quality of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

327 reviews

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Rated 5 out of 5 stars

I ordered the slate over the phone

I ordered the slate over the phone. The man assured me the items would arrive on a certain day and they did. Very well packaged, not one slate tile was chipped or broken. The nice man that delivered, when asked, set the pallet inside my garage. All went very well as I was told it would. Now that is service. Thank you.

February 24, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hello Maxine, Thank you so much for your kind feedback! We look forward to working with you in the future.

Rated 5 out of 5 stars

Satisfied

Good price, great service.

February 5, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi John, Thank you so much for the positive feedback!

Rated 5 out of 5 stars

All granite tiles were perfect no …

All granite tiles were perfect no damages. The granite floor looks great.

February 1, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hello Sheng, Thank you so much for your kind feedback! We look forward to working with you in the future.

Rated 5 out of 5 stars

Product as promised

Product as promised, delivered on time at reasonable price.

January 25, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Tony, Thank you so much for the positive feedback!

Rated 4 out of 5 stars

Venetian gold for kitchen counters

I got granite tiles. Shipping was good and the tiles arrived in good condition. I thought the finish and bullnosing were very good, although the bullnosing is kind of expensive. A few of the tiles (about 4 out of 70) had characteristics that weren’t very desirable, like a corner or one half that had a lot of black stone in it and didn’t look like the rest of the batch. I ordered Venetian gold. However overall I am very satisfied.

January 25, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Jesse,
Thank you for taking the time to review us, we really do appreciate it.

Rated 5 out of 5 stars

Great service

January 25, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi, Thank you so much for the positive feedback!

Rated 5 out of 5 stars

excellent service

I bought 3 jumbo Silestone Quartz from the company for my kitchen upgrade. The Representative was very helpful.

January 24, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Thank you so much, Jennifer! We really appreciate you taking the time to share your experience. Best of luck with your project.

Rated 5 out of 5 stars

Global Stone

I highly recommend Hamid and his team, Excellent product, service, and prices.

January 23, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Thank you so much, Adam! Best of luck with your project. I will pass your positive feedback onto Hamid as well. Thanks again for taking the time to do this.

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Highly recommended.

January 23, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hello,
Thank you so much for your kind feedback! We look forward to working with you in the future. Thanks again for taking the time to do this.

Rated 4 out of 5 stars

good service and quality but the …

good service and quality but the website doesnt make it very clear whether you're ordering per tile or per square foot and as a result we misordered a few times which added time and shipping cost. Also, one time the company sent us the incorrect tiles (not honed instead of honed), which unfortunately I only found out after we'd already put them in, so that was not great, but at least they waived the shipping cost for the final order as a compensation, so that was elegant.

January 23, 2018
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hello Lucas,
Please accept our sincerest apologies for the experience you have had and thanks for letting us know about the problem. We are committed to the highest level of satisfaction to our customers. We look forward to assisting you in the future.

Rated 5 out of 5 stars

very good service

very good service, thank for excellent service

January 11, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Tyrone, Thank you so much for the positive feedback!

Rated 3 out of 5 stars

Missfire...

Your offerings are not updated and after placing the order I learned that it was out of stock or discontinued. Cancelation was prompt and credit also. Customer Service quickly notified us you couldn’t honor the order and was pleasant and professional despite our obvious disappointment.

To be totally fair, the quarry seems to be drying up and with it the inventory worldwide. Doesn’t absolve this company of teasing us, but I would give them another try.

January 10, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hello Mark,
Please accept our sincerest apologies for the experience you have had. we are committed to the highest level of satisfaction to our customers.We apologize for being out of stock and we look forward to assisting you in the future.

Rated 4 out of 5 stars

The only complaint I have is I went …

The only complaint I have is I went with the freight that cost more thinking I would receive it fast but I actually had to go pick it up in Bangor 20 miles away though tracking showed it was delivered 845am 3 Jan to New England and when i asked for an update 4 Jan when it never arrived I got a call that morning saying they would not be able to get it to us til Monday unless we wanted to go pick it up.. The granite though is beautiful and looks gorgeous in our bathroom. I am curious the difference between the two choices of freight delivery...

January 9, 2018
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hello Rachel,
We appreciate you taking the time to share these concerns and have forwarded your feedback to the Freight department.
Thank you

Rated 4 out of 5 stars

Tile arrived early witch helped …

Tile arrived early witch helped scheduling installation with no broken granit tiles and the driver put the load of tiles right where I wanted them without any help from me (Great)

December 22, 2017
Unprompted review
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Reply from MarbleWarehouse.com

Hi Michael,
Thank you for taking the time to review us, we really do appreciate it.

Rated 5 out of 5 stars

This is the best option!

I was nervous about trying to match my current granite with granite tile in the same pattern. Ordering online and giving up your credit card number is always a bit worrisome but this was perfect. I received the perfect match within 3 days. No broken tiles and the price was awesome. I’ll be using MarbleWarehouse.com again.

December 13, 2017
Unprompted review
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Reply from MarbleWarehouse.com

Thank you so much, Dawn! We really appreciate you taking the time to share your experience. Best of luck with your project.

Rated 5 out of 5 stars

“These folks know how to run a business”

Very Honest people and will go out of there way to satisfy you... will do business with them again...JL from Colorado

December 12, 2017
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hello Johnny, thanks so much for your awesome feedback. Best of luck on your project and we look forward to assisting you in the future.

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