MarbleWarehouse.com Reviews 327

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Marble Warehouse is AMAZING. I ordered black granite tile to be used on my fireplace. They had the same stuff for 1/2 the price and the customer service is amazing. When I call, they answer!! I needed... See more

Rated 5 out of 5 stars

I live in central Florida, I purchased from MarbleWarehouse because they were less expensive than anything I could find locally, 1/3 less. The owner was very knowledgeable and helpful answering... See more

Company replied

Rated 5 out of 5 stars

Excellent service, pricing and selection. Got the italian marble tiles (giallo and brecia) for my 3 bathrooms and floor porcelain tiles for my porch. The jade green marble mosaic tiles turned out real... See more

Rated 5 out of 5 stars

tile review I recently purchased 1400 Sq ft of slate tile from Global Stone/Marble Warehouse. All my pre buying questions were answered, a sample was sent upon request, and when it was time to plac... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Stone is our passion and with over 30 years of industry experience, we are here to bring the highest quality natural stone to our customer at the lowest possible prices, while providing excellent customer service. We travel the world to visit factories to make sure they have the right machinery to produce first quality material so we can bring you the best that nature has to offer. We import directly from factories overseas in order to provide high-quality products, we do not compromise on the quality of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

327 reviews

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Rated 5 out of 5 stars

Great phone communication

Great phone communication, personal care and packaging of Materials. No breakage at all. Ordered over 1,000 Sq Ft. of Black Slate 18X18 for my renovation of a 1963 MCM house. Shipping was faster then planned which was perfect timing for me. Just make sure you sort textures, colors and clean tiles to find better random pattern on floor.

I'm sure I will be ordering from this Vendor again. Thanks for helping on my project.

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

They're really a great supplier!

I really appreciated the patience that MarbleWarehouse.com had with our sampling. We ordered many whole tiles for several different types of stone in the process of filling in a 6-color pallette for a complicated mural I'm helping to design and supply for. We always got shipments quickly and sample shipping costs were lower than several other L.A. based suppliers. Whenever there was an issue with something from their web-page not being available I would get a call quickly from someone there to workout the details of a needed change.
When we were finally ready and ordered several boxes of tile, every thing came quickly and without a problem.
Thanks guys! Keep up the good work!

July 23, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Paul,
Thank you so much for the incredible feedback! We are thrilled to hear that we were able to provide great customer service. We'd be so happy to help you out with any future project!

Rated 5 out of 5 stars

Great Customer Service, Very Affordable & Quick Shipping!

I was very impressed with everything about this company. The customer service was super helpful. I accidentally gave her the wrong mailing address for the samples I had ordered. She was able to fix my mess up quickly and the samples arrived in a few days.
I eventually purchased 18 x 18 granite tiles for a countertop and I couldn't have been happier! The tiles were beautiful and packaged very well.
I will definitely order from them again!

July 23, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Dina,
Thank you so much for the incredible feedback! We'd be so happy to help you out with any future project!

Rated 5 out of 5 stars

Great price

Great price, great product

June 18, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Christopher,
Thank you so much for great feedback and rating! Have a great day!

Rated 5 out of 5 stars

Beautiful Granite Tile

Ordered Granite tile off there website. Super fast shipping, I ordered it on a Thursday and received it on Tuesday. The tile is absolutely beautiful. I would purchase from them again. Thanks Marble Warehouse!!!

June 18, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Patty,
Thank you for the great feedback and rating! We look forward to working with you in the future

Rated 5 out of 5 stars

Great Customer service

Great Customer service! They helped with specific needs and questions for our tiling project and it was cheaper than our local store.

June 4, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Darlene,
Thank you so much for the positive feedback! We look forward to working with you in the future.

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery. They contacted me with a delivery issue and made sure I was happy with the changes.

May 30, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Andrew,
Thank you for the great feedback and rating! We look forward to working with you in the future.

Rated 5 out of 5 stars

Great Service

Had hard to find granite tile that perfectly matched what the 1990's counter top that I was repairing. Also was able to match the bull nose on the existing tile with only a photo and sketch of the curve. Shipping was quick and received tiles on time to finish the project.

May 18, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Tom,
Thank you so much for great feedback and rating! We hope you are enjoying your new tile! Have a great day!

Rated 5 out of 5 stars

Thank you

Thank you. I looked for a tile like this in the size I needed. You were the only place to carry it.

May 15, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Linda,
Thank you so much for your kind feedback! We look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent customer service

Great website, easy to read and understand. Ordered a large load of Rainforest Green marble. Order was easy to make over the phone, The customer service was outstanding. The lady at the other end made sure everything was perfect before we ordered and then she sent updates of where the product was. Marble arrived intact, unbroken and in a compact crate and excellent packaging. When we do our kitchen I will be ordering from them again !

May 6, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hello Evan, thanks so much for your review! We really appreciate it. Please let us know if we can assist you with anything in the future.

Rated 3 out of 5 stars

I orderd samples from this company

I orderd samples from this company, found one I really liked and ordered my granite. As soon as it came I knew it wasn't what I ordered , called Hamid sent him pictures and he assured me it was what I ordered but refunded me $100. He agreed the colors weren't the same but still insisted he sent me correct granite. My problem was I had special ordered a backsplash which now doesn't match my granite and I'm out over $300. So I'd suggest that a person be really sure of what you are ordering.

May 2, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Sheri,
Please accept our sincerest apologies for the inconvenience this may have caused you.
After reviewing your account, the 45 days gap between your sample order and your actual order was part of the issue.
The order you received was from a new batch of tiles that we just got in. Hence the reason why the color was slightly different from the sample (45 days prior to placing your order) you received.
We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.

Rated 5 out of 5 stars

It was a great experience

It was a great experience! I called in the order, learned the price was all inclusive, and I would receive my order in 2 days.

I learned that it was all good and true. It happened just like they said it would.

Ruth Lee

April 29, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hi Ruth,
Thank you so much for the incredible feedback! We are thrilled to hear that we were able to provide you with a great experience. We'd be so happy to help you out with any future project!

Rated 5 out of 5 stars

This company is excellent!

This company is excellent. From my first phone call inquiry on tile, to ordering and receceiving, everything went smoothly and on time as promised. I would definitely do business again with them! Love the product I chose, worked great for my project.

April 29, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Hello Michele,
Thank you so much for your kind feedback! We look forward to working with you in the future. Thanks again for taking the time to do this.

Rated 5 out of 5 stars

Tile Sealer

Item was competitively priced, shipping had no issues, happy with purchase.

April 29, 2019
Unprompted review
MarbleWarehouse.com logo

Reply from MarbleWarehouse.com

Thank you so much for your kind feedback! We look forward to working with you in the future.

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