MarbleWarehouse.com Reviews 327

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Marble Warehouse is AMAZING. I ordered black granite tile to be used on my fireplace. They had the same stuff for 1/2 the price and the customer service is amazing. When I call, they answer!! I needed... See more

Rated 5 out of 5 stars

I live in central Florida, I purchased from MarbleWarehouse because they were less expensive than anything I could find locally, 1/3 less. The owner was very knowledgeable and helpful answering... See more

Company replied

Rated 5 out of 5 stars

Excellent service, pricing and selection. Got the italian marble tiles (giallo and brecia) for my 3 bathrooms and floor porcelain tiles for my porch. The jade green marble mosaic tiles turned out real... See more

Rated 5 out of 5 stars

tile review I recently purchased 1400 Sq ft of slate tile from Global Stone/Marble Warehouse. All my pre buying questions were answered, a sample was sent upon request, and when it was time to plac... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Stone is our passion and with over 30 years of industry experience, we are here to bring the highest quality natural stone to our customer at the lowest possible prices, while providing excellent customer service. We travel the world to visit factories to make sure they have the right machinery to produce first quality material so we can bring you the best that nature has to offer. We import directly from factories overseas in order to provide high-quality products, we do not compromise on the quality of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

327 reviews

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Rated 5 out of 5 stars

Best Stone Dealer in Los Angeles, USA

As per me MarbleWarehouse.com is the best stone dealer in Los Angeles, USA. I am connected with this organisation since last 9 month and I follow the strategy of marblrwarehouse.com So confidentially I recommended everyone.

March 19, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Subodh,
Thank you for your kind words, we really appreciate it. So glad to hear you had such a great experience working with us. We look forward to working with you in the future.

Rated 5 out of 5 stars

Great prices

Great prices, fast and affordable shipping and perfectly packed 12 x 12 marble tiles. Will order more soon!

March 12, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Clark,
Thank you so much for the positive feedback! We really appreciate it.

Rated 5 out of 5 stars

Thank you for such outstanding service…

Thank you for such outstanding service and excellent price. No one in the valley can beat your prices

March 11, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Arlene,
Thank you so much for your kind feedback! We look forward to working with you in the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, quick and to the point.
Thank you

March 1, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Dror, Thank you so much for the positive feedback!

Rated 5 out of 5 stars

Good experience

Quality granite tile along with great service.

February 27, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Marshall, Thank you so much for great feedback and rating!

Rated 2 out of 5 stars

Requested they be sure what was being

Requested they be sure what was being
shipped was 3/8" thick , as advertised, or contact me. I received 1/2" thick which won't work. I'm out $$ & time

January 31, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Mike,
thank you for taking the time to respond to our online survey. Please note that all of our Brazilian slate 12"x12” are 3/8” (1 cm) thick as described in our product details and that’s what we shipped to you.
After you left us feedback, I rechecked our tiles and they are 3/8” thick. We tried to contact you numerous times via email and phone call, but unfortunately, we were not successful.
If you wish to return the tiles, please contact us and we will accept your return and be happy to refund your money.

Rated 5 out of 5 stars

Very pleased

Very pleased. I received the materials on time, and the quality exceeded my expectations. I ordered herringbone slate tiles, and they great installed.

January 24, 2019
Unprompted review
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Reply from MarbleWarehouse.com

Hi Stacey,
Thank you for the great feedback and rating! We look forward to working with you in the future.

Rated 5 out of 5 stars

Our order of 120 granite tiles arrived…

Our order of 120 granite tiles arrived in a timely manner and met our highest expectations. The granite is beautiful and we were able to order some tiles bullnosed (at a slight additional charge) and therefore, made a beautiful installation! Hamid was very easy and helpful to work with. I would highly recommend this place for your tile needs. Thankyou MarbleWarehouse for your excellent service!

November 24, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Carolyn,
Thanks so much for your awesome feedback. Best of luck on your project and we look forward to assisting you in the future. I will pass your positive feedback onto Hamid as well.

Rated 5 out of 5 stars

Good service, good shipping, good product

Good service. They double checked with me on how much I was ordering. Shipping delivered tons of updates so I always knew where my tile was. Delivery was fast and easy. Surprisingly easy for a large order of tile. Product looks good and as advertised.

November 18, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Chelsea,
WOW!!! Thank you so much for the incredible feedback! We are thrilled to hear that we were able to provide you with a beautiful product. We'd be so happy to help you out with any future project!

Rated 5 out of 5 stars

Helpful staff and the exact product

Helpful staff and the exact product I needed made for a very good purchase experience.

November 18, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hello,
Thank you so much for your kind feedback! We look forward to working with you in the future. Thanks again for taking the time to do this.

Rated 5 out of 5 stars

I LOVE the Marble Warehouse

I LOVE the Marble Warehouse. Top quality granite and marble tile for very reasonable prices delivered to your doorstep. It’s a great resource for home remodelers.

November 17, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hello Roberto,
Thank you so much for your kind feedback! We look forward to working with you in the future.

Rated 5 out of 5 stars

Granite Tile

Purchased 36 sq. ft. of granite tile. Delivery was prompt. The items were well-packaged and arrived in perfect condition.

November 16, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Peter,
Thank you for the great feedback and rating! We look forward to working with you in the future.

Rated 1 out of 5 stars

Everything was fine for the first week

Everything was fine for the first week. I got routine shipping updates and location status. Then the shipment landed at a regional terminal 2 hours from my home and all communication ceased. After over 3 weeks with no communication, I called the shipping company for a status update. I was shuffled off to another shipper who stated that they could ship to my house on Friday. If they deliver on Friday, as they claim, my shipment will have taken 28 days from the regional terminal to my house. This delivery fiasco has potentially compromised project completion until after the Thanksgiving holiday, and means I'll have contractors trying to finish their work while I have a house full of guests.

November 6, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Charles,
Please accept our sincerest apologies for the experience you have had. We are committed to the highest level of satisfaction to our customers. Please know that we shipped your order three business day after you placed the order and you received an email with tracking information. Unfortunately, our shipping company partner miscommunication with you causes the lengthy delay. I wished you had informed us about the problem immediately, so we could've stepped in to solve it right away
We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.

Rated 5 out of 5 stars

Really excellent service

Really excellent service. We had 120 marble tiles shipped to Las Vegas. Quick and perfect

October 9, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Steven,
Thank you for the great feedback and rating! We look forward to working with you in the future.

Rated 5 out of 5 stars

Quality tile!

Placed my order, had tracking number the next day.
Order came quickly and was shipped without one broken tile.
Excellent quality tiling! Will definitely do business with again in the future.

September 14, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hello Allen, Thank you so much for your kind feedback! We look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent service

September 13, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Tom, Thank you so much for the positive feedback!

Rated 5 out of 5 stars

Love our slate tiles

Easy ordering, delivery process. Loved the variation in pattern/color in the 12x24” natural slate tiles we received. Some chipping in a few tiles, but still able to use them as edge pieces when we had to make cuts. Already thinking of ordering more for our bathroom floor.

September 13, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi Stasha,
Thank you so much for great feedback and rating! We hope you are enjoying your new tile! Have a great day!

Rated 5 out of 5 stars

A Standard of Business

From our repetitive orders, I simply can not recommend Global Stone Trading/Marble Warehouse more highly. As a resource researcher and procurer, I wholeheartedly hold this company as a standard of professionalism, high quality, customer relations, and user-friendliness. I thank them for everything, and recommend their services to anyone and all.

September 13, 2018
Unprompted review
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Reply from MarbleWarehouse.com

Hi,
Thank you for your kind words, we really appreciate it. So glad to hear you had such a great experience working with us. We look forward to working with you in the future.

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