Maxwell Estates Reviews 111

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We've never used a Letting Agent before as we preferred to manage our own properties. However as a trial we employed Maxwell Estates. It's been fantastic. Wish we'd done it years ago. Brilliant... See more

Company replied

Rated 5 out of 5 stars

The team at Maxwell Estates have always been nothing short of a pleasure to deal with. They have consistently provided the best service we could ask for, often going above and beyond what is e... See more

Rated 5 out of 5 stars

I am a landlady with Mr Amjad and team. They have managed the property for over 5 years and have provided me with excellent service service. More recently, despite the challenges of the year due t... See more

Rated 1 out of 5 stars

Just an awareness really for anyone letting. This company will charge you for 4 FOUR YEARS commission if there is no change in tenancy (its all legal BUT in the small print) so beware!

Company replied

Company details

  1. Real Estate Agents

Written by the company

We are a unique residential Sale, Lettings, Commercial and Property Management Company offering the very best professional yet personal service; tailored to all of our client’s needs. We believe in a close and honest relationship between both, landlord...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Friendly and helpful staff.

June 20, 2018
Unprompted review
Maxwell Estates logo

Reply from Maxwell Estates

Dear Catherine Emeka,
Thank you for taking the time to review us. Our staff is dedicated to providing all our clients with an excellent customer service. To gain true understanding of the areas you feel we may be able to improve upon, please feel free to let us know and we will endeavour to improve our services appropriately. Thank you for your ongoing business and trust in Maxwell Estates

Rated 5 out of 5 stars

Rental portfolio managed by Maxwell Estates

I have a rental portfolio being fully managed by Maxwell Estates and they have been brilliant throughout. The team are engaging, resolve issues promptly and I’ve never received a late payment in 5 years! I would wholeheartedly recommend Maxwell Estates if you are considering a partner to look after your investment portfolio.

June 20, 2018
Unprompted review
Maxwell Estates logo

Reply from Maxwell Estates

Dear Tejul Gudka,
Thank you for taking the time to leave us such a positive review. Maxwell Estates values customer satisfaction as top priority and we are committed to our customers in providing the best possible service. Thank you once again! Maxwell Estates

Rated 5 out of 5 stars

I have had my property managed by…

I have had my property managed by Maxwell Estate for few years now. I am extremely happy with them. Amjad has been more then an agent. He really cares at what he does which is very important. Overall I would definatly give them a 5 star

June 20, 2018
Unprompted review
Rated 3 out of 5 stars

ALWAYS GOOD PERSONAL SERVICE.

ALWAYS GOOD PERSONAL SERVICE.
TENANTS ARE NOT VETTED AS WELL.

June 13, 2018
Unprompted review
Maxwell Estates logo

Reply from Maxwell Estates

Dear Mr Yogesh Patel, thank you for taking your time to review us. We appreciate your feedback. Maxwell Estates is registered with the Property Ombudsman Scheme, UKALA, Safe Agent, NFOPP - National federation of property professionalism, mydeposit.co.uk and we work with strict ethical code of conduct to carry out the necessary due diligence on all our prospective tenants. All our tenants are vetted according to the right to rent legislation and with a set criteria which the tenants must meet in order to pass the referencing and credit check process. We have all references available for your current and past tenants so if you would like to spare some time and visit us in the office, we can show you the documents we have obtained. These documents include tenants proof of ID, bank statements, payslips, work reference, previous landlord reference, credit checks etc.

If you need any further information, please do not hesitate to contact us on 020 8952 0808 and we would be more than glad to assist you.

Thank you for your ongoing business and trust in Maxwell Estates.

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