Mitre Sports International Reviews 870

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and excellent value for the price. Many appreciate the efficient and super-fast delivery service, with items arriving promptly and well-packaged. The ordering process is generally described as easy, and people are happy with the overall experience. However, some reviewers were not happy with issues related to personalized items, where names peeled off shortly after use or arrived with errors. There were also occasional complaints about missing items from orders, faulty valves in balls, or products not lasting as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and great value of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and fast delivery... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of footballs and other... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Price

Customers generally express satisfaction with the pricing, often highlighting good sale prices and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more

Company replied

Rated 4 out of 5 stars

Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more

Company replied

Rated 5 out of 5 stars

This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Outdoor Sports Store
  3. Soccer Store

About Mitre Sports International

Written by the company

Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.

Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.

We’re a brand you can trust, in those moments that matter, a brand for real football people.

We are Mitre, and we are a different league.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

870 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Incredible ball for the price and quick delivery

The Mitre ball is highly well constructed and has a great feel also. Usually a ball with this well built construction tend to be on the heavy side and this ball has a great weight to the touch. Flys great, feels great on the feet and a great choice of colors to choose from to not look like everybody else

June 3, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jason,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

I ordered 2 soccer balls

I ordered 2 soccer balls. The ordering was easy and the soccer balls arrived quickly.
Would order again.

June 2, 2025
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Reply from Mitre Sports International


Hi Lorenzo,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Great

Just great products with super fast delivery

June 2, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Daniel,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Easy to purchase and personalise

Easy to purchase and personalise. Fast delivery and super happy nephew when he received his football

May 1, 2025
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Reply from Mitre Sports International

Hi Lauren,

Thank you for your review!

Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.

Thank you,

The Mitre Team!

Rated 5 out of 5 stars

Great ball

Great ball, fast delivery 5 stars

May 23, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Terry,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Arrived promptly and as expected

Arrived promptly and as expected. Great service all round.

May 20, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Tim,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Mitre trainer, pump abd football

Very pleased with the Mitre trainer, pump and football. My grandson was very pleased with his birthday gifts. It was packed well and quick delivery. I spoke to someone in messages about which pump to get and he suggested the one I should get. Very pleased.

May 22, 2025
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Reply from Mitre Sports International

Hi Jordan,

Thank you for taking the time to leave such a lovely review!

Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.

Here at Mitre, the customer is valued.

Please always feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

Very helpful got it

Very helpful got it

May 22, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Loinor,

Thank you for your review!

Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Can’t go wrong with mitre.

I have used mitre a few times now and never had an issue. The quality of the footballs are great my kids love them. Price is decent to especially when you get them on offer.

May 21, 2025
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Reply from Mitre Sports International

Hi Charris,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

My shopping experience from across the…

My shopping experience from across the pond was far beyond anything I could think of. I was happy to receive my purchase quickly and when I opened the box what I found is exactly what I was hoping for based upon the website descriptions. I ended up placing two orders a day apart I was so excited with the options.

Thank you....

May 19, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Montz,

Thank you for your review!

Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Great price

Great price, great football's and great quality. Simple.

May 19, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Ray,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 1 out of 5 stars

They Filled out my address incomplete

You did not add my apartment number to my address even though I filled that information out. Now dhl is holding my package and it will not arrive in time

May 19, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Se,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.
The Mitre Team

Rated 5 out of 5 stars

Delivery was fast and it was a joy to…

Delivery was fast and it was a joy to receive.

May 16, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jason,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Delivered on time

Delivered on time

May 12, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Gail,

Thank you for taking the time to leave a review!

We’re delighted to hear that you’re pleased the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, good product details.

May 14, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi C Turner,

Thank you for your review!

We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 4 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Sheryl,
Thank you for taking the time to leave a review! We’re delighted to hear that you and your Grandson are pleased with the quality of the footballs!. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Marco,

Thank you for your review!

Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Quality football

Quick delivery happy with service

April 15, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Stuart,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Mitre bal

Brilliant thank you quick delivery and service

May 6, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Stuey,

Thank you for your review!

We are thrilled to hear that you are satisfied with the quality and the value of the products.
Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 2 out of 5 stars

Bought 3 footballs from them

Bought 3 footballs from them, pumped them up right away, in the morning one of the balls deflated, so I wrote to Mitre CS explaining that one ball was losing air.
They wrote back asking if I send them a photo of the fault! Sorry I'm supposed take a photo of AIR now?!
Forget You!

April 11, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Haz,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however, one of our customer advisors will be in touch shortly to get this resolved as soon as possible. We usually ask for a photo of the item with this issue, just to confirm if there is a problem or an issue with the valve ,
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team

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