Mitre Sports International Reviews 870

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and excellent value for the price. Many appreciate the efficient and super-fast delivery service, with items arriving promptly and well-packaged. The ordering process is generally described as easy, and people are happy with the overall experience. However, some reviewers were not happy with issues related to personalized items, where names peeled off shortly after use or arrived with errors. There were also occasional complaints about missing items from orders, faulty valves in balls, or products not lasting as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and great value of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and fast delivery... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of footballs and other... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Price

Customers generally express satisfaction with the pricing, often highlighting good sale prices and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more

Company replied

Rated 4 out of 5 stars

Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more

Company replied

Rated 5 out of 5 stars

This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Outdoor Sports Store
  3. Soccer Store

About Mitre Sports International

Written by the company

Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.

Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.

We’re a brand you can trust, in those moments that matter, a brand for real football people.

We are Mitre, and we are a different league.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

870 reviews

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1-star

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Rated 3 out of 5 stars

Fair price and quick delivery but paid…

Fair price and quick delivery but paid for personalised name which has peeled off after 1 day

April 13, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Julie,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.

The Mitre Team

Rated 5 out of 5 stars

Excellent product

Excellent product, quick delivery, highly recommend

April 1, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Gary,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Dandy,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!



Thank you,

The Mitre Team!

Rated 5 out of 5 stars

Rectified a problem straight away

Rectified a problem straight away, good communication and fast delivery. Thanks

April 8, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Makayla,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,

The Mitre Team!

Rated 2 out of 5 stars

Personalised footballs delivered on…

Personalised footballs delivered on Wednesday, names have already come off 😔

April 7, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Suzanne,

Thank you for your review!

We are sorry to hear that you have experienced some issues with your order, but one of our customer advisors has reached out to you this morning to offer some resolution.

If you have any further questions, please do let us know.

Kind Regards
The Mitre Team

Rated 1 out of 5 stars

I still haven't received my package

I still haven't received my package. The delivery company made DPD did not email to make me aware of a delivery date or time. They claim they tried twice, but I do not believe this as my wife was in all day on one of the days. They only left a card to say they had been once. The card had a QR code only on it. No phone, numbers, website or anything useful. The QR code took me to a page to potentially change the delivery date, but nothing on rearranging. When I attempted to change the delivery day it said "oops something went wrong". The next time I tried again there was a message to say they will be sending the package back to the sender. Why? I have no idea! I've no contact, no email or anything from them. I would suggest you use a better delivery company. I have also already contacted Mitre to raise this issue and I have received no response.

April 7, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Keiron Steele,

Thank you for your review!

We are sorry to hear that your order has not been delivered. One of our customers advisors have reached out this morning to help provide some resolution.

If you have any further questions, please do not hesitate to contact us.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Great ball for det price

Great ball for the price. Actually premium feeling. Fast shipping.

March 26, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Olav,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,

The Mitre Team!

Rated 5 out of 5 stars

Good quality Footballs

Good quality Footballs, delivered quickly

March 24, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Gary,

Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,

The Mitre Team!

Rated 2 out of 5 stars

Lovely ball for a great price

Lovely ball for a great price. Unfortunately the personalised name (which are just stickers) was hanging off on arrival and Charlie is now Harlie!

April 2, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi, Cheryl,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.

The Mitre Team

Rated 5 out of 5 stars

Fast delivery

Ordered on Monday delivered on Wednesday
And the products were personalised
Happy with order
Happy with discounted price

April 1, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Joanne,

Thank you for your review!

We are thrilled that your entire customer experience has been a positive one, from the fast delivery all the way down to the affordable prices. Our personalized balls make such a fun gift for your loved ones and we are thrilled that you agree.

If you require any further assistance, please do let us know.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Great street football

I ordered the street foot ball which was great quality and I paid for the faster delivery and it had came through next day I'm very impressed

March 31, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Siwel,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!



Thank you for choosing Mitre.

The Mitre Team!

Rated 5 out of 5 stars

Fantastic offer

Fantastic offer! Products are realy good and they came within two days!

April 1, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Anna,

Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,

The Mitre Team!

Rated 5 out of 5 stars

Excellent quality training footballs and…

Excellent quality training footballs and arrived very quickly. Very satisfied

March 30, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Nick,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

My experience was not a good one until…

My experience was not a good one until Kiaz in customer service took ownership of my issue with a shipment. Kiaz sorted the problem with great communication and in good time.

March 10, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi John,

Thank you for your lovely review.

We are thrilled that our customer service team went above and beyond to provide you with some customer satisfaction. We always aim to deliver the best possible service and are delighted that we have exceeded your expectations on this occasion.

If you have any further questions, please do not hesitate to contact us directly.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Delta Evo size 4…

I bought a Mitre Delta Evo size 4 football. The ball is well worth the price. And the delivery was very fast.

March 24, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Carl,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Great

Fab, ordered a few times, always delivered quickly, highly recommend.

September 5, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi KN,

Thank you for your review!

We appreciate you taking the time to leave some feedback regarding your most recent Mitre order. We are thrilled that the entire service exceeded your expectations. We always thrive to provide the ultimate customer experience and your kind words have re-affirmed that we are heading in the correct direction.

Please feel free to contact us if you require any further assistance.

Kind Regards,
The Mitre Team.

Rated 1 out of 5 stars

faulty product damaged

faulty product damaged, 3 weeks later still waiting on a refund

February 25, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Patrick,

Thank you for your review.

We would like to extend out apologies for the delay that you have experienced with your order. We are currently looking into this matter. One of our customer service advisors will be in touch shortly to get this resolved for you as soon as possible.

If you have any questions, please feel free to reach out to us directly.

Kind Regards
The Mitre Team.

Rated 5 out of 5 stars

Excellent service

March 3, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Evan,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,

The Mitre Team!

Rated 5 out of 5 stars

Great experience

Great experience, great quality and really quick delivery

March 11, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Kevin,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,

The Mitre Team!

Rated 5 out of 5 stars

fast delivery

fast delivery. Quality balls.

March 10, 2026
Mitre Sports International logo

Reply from Mitre Sports International

Hi Erkki,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!



Thank you,

The Mitre Team!

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