Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more
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Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more
Company replied
Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more
Company replied
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more
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Company details
About Mitre Sports International
Written by the company
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Contact info
8 Manchester Square, W1U 3PH, London, United Kingdom
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4.3
Excellent
870 reviews
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Very good delivery time between 3 to 5…
Very good delivery time between 3 to 5 days it came quick on Tuesday I would order on mitre again because it got good delivery time
March 9, 2026
Reply from Mitre Sports International
Hi David,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
mesh breathable ball bag
I purchased a new mesh breathable ball bag which I was looking forward to using ( yes I know it’s a bit sad ) however after using it twice with only 10 balls in the bag and not 12 the carrying handle snapped. My old mitre bag had a double strap that carried 12 balls which has lasted me 6 years but this new one has one handle and as I said it just snapped but came away from the very bottom where it clearly wasn’t stitched properly. Such a shame and a shame I didn’t buy from mitre direct otherwise I guess they would of sent me a replacement
February 6, 2026
Unprompted review
Reply from Mitre Sports International
Hi Carl,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Sent a pro ball with so many flaws
Sent a pro ball with so many flaws. Return process is ridiculous and incredibly inconvenient to the buyer, zero effort from Mitre to correct the issues.
February 27, 2026
Reply from Mitre Sports International
Hi Martin,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Good quick delivery of order
February 27, 2026
Reply from Mitre Sports International
Hi Stuart,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Excellent service
Fast and easy service. I ordered twice already and everything went great. Clear tracking and delivery.
February 25, 2026
Reply from Mitre Sports International
Hi MIhai,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
ordering was very easy and straight…
ordering was very easy and straight forward, emails keeping me updated with the order process, also arrived earlier than original due date.
February 13, 2026
Reply from Mitre Sports International
Hi Glyn,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Very helpful when personalised football…
Very helpful when personalised football lettering came off & promptly offered a replacement or money back. Took a little while to sort out , but was kept up to date with what was happening.
February 11, 2026
Reply from Mitre Sports International
Hi Sally,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team
Super quick turnaround
February 20, 2026
Reply from Mitre Sports International
Hi Sam,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
You took my sons money and did not…
You took my sons money and did not deliver his ball. Dpd pretended to try and deliver then it seems to be sent back. No email, or replacement, no refund. Left my son feeling ripped off. I've tryed your email form which crashed 3 times and chat bot did not work. Awful
February 13, 2026
Reply from Mitre Sports International
Hi George,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Ordered football for my Grandson
Ordered football for my Grandson, good communication and quick delivery, Grandson loved it
February 6, 2026
Reply from Mitre Sports International
Hi Anne,
Thank you for your review!
It is wonderful to hear that your overall customer experience was a positive one, but even more importantly, we are thrilled that your grandson loves his new Mitre football. That's all that matters in the end. We hope to hear from you again in the future.
If you require any assistance, please feel free to get in touch.
Kind Regards
The Mitre Team
Happy teenage boy
The football was a gift for a teenage boy. He's really happy with his football.
February 6, 2026
Reply from Mitre Sports International
Hi T Canty,
Thank you for taking the time to leave a review!
We’re delighted to hear that you’re pleased with the quality of the football. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Best football brand EVER
I am NOT kiddining never in my life ive had such an elite experience in buying anything
1st i put in the worng adress and the wrong size ball the order was already shipped and in swiss too i believe compeltely my fault they MIDWAY cancelled it idk how and gaveme not only the ball money BUT THE SHIPPING THEY ALREADY PAID OUT OF THEIR OWN PICKET TOO
2nd when i reordered in the right size and adress it got here and im not joking From the UK to swiss in 2-4 Days NEVER IN MY LIFE HAS THAT HAPPENED even not with packages in swiss itself
Im not kidding the ball quality is soooo superior tha the price i mean a QUALITY PRO FOOTBALL (pro football grade) FOR ONLY 50CHF (i paid 22.5chf in sale) No like im really saying absolute best customer seevice and quality - price
I will surely order here more often thanks for everything MITRE
February 4, 2026
Reply from Mitre Sports International
Hi Nicholas,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Reply from Mitre Sports International
Hi Laith,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Finally made a significant change to using futsal balls for our indoor 5 aside weekly games after 20 years!
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x futsal footballs for use in our club established since 2005! Hoping these balls will be more durable & last much longer than just a couple months with better quality ball play!
January 29, 2026
Reply from Mitre Sports International
Hi Raj,
Thank you for your review!
We appreciate your loyalty and we would like to extend our gratitude for your kind words. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
For more than 20 years
For more than 20 years, I've relied on Mitre's indoor size 4 footballs. Regrettably, I've observed a significant decline in the quality of the yellow felt indoor balls in recent times. The older versions maintained their shape and durability much better than the latest ones. Despite the rising cost, the quality has noticeably diminished. We're now exploring other possibilities since there aren't many good alternatives available. Mitre, please step up your game!
January 20, 2026
Unprompted review
Reply from Mitre Sports International
Hi MR B DIXEY,
Thank you for your review!
Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Horrible Experience with Mitre UK and DHL, Disappointed Xmas for the Boys!
Review from Perth, Australia, a gift supposed to be for Xmas and now we received NOTHING but refund.
Item was supposed to be mailed from Newcastle, UK to Perth, Australia
1. Purchased - 27th Nov 2025
2. Dispatched - 30th Nov 2025
3. Constantly Checking on the shipping status on DHL - No movement at all
4. Checked with Mitre UK - 20 Dec 2025
5. Mitre UK replied on - 22 Dec 2025 said to check
6. Sent follow-up email - 24 Dec 2025 (no response)
7. Sent another follow-up email - 30 Dec 2025
8. Mitre replied on 31 Dec 2025 said still no update from DHL (outrageous) so they will refund as requested.
11 days to check, Mitre UK cannot get result from their logistic supplier, what an efficiency and effectiveness from a local brand, how are you going to excel in today's competitive market with such terrible STANDARD?
P/S: Follow-up on my review, I think Mitre UK pretended to have dispatched my order, but they actually did nothing at all, I bet DHL don't even received the products yet, because Mitre UK OVERSOLD the ball with the quantity they have. (I have all the proofs and screenshots)
A brand / company without integrity is not worth our support, such experience will become W-O-M (Worth-of-Mouth) for sure.
Absolutely pathetic, GOD BLESS Mitre UK.
January 2, 2026
Unprompted review
Reply from Mitre Sports International
Hi Mason's Dada,
Thank you for your review!
We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Ordered a personalised football which…
Ordered a personalised football which looks the part hence the 3 stars. But unfortunately after my boy playing football for 10 minutes his name came off. It’s really not fit for use, more as a display item.
November 7, 2025
Unprompted review
Reply from Mitre Sports International
Hi CS,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Name peeling at room temperature
Name Peeling and Delivery outside of what is promised. Personalised football opened on Christmas Day and by the 29th it started peeling. Football hasn't even left the house and kept at room temperature whilst away. Personalised name started curling off. Stay clear.
December 31, 2025
Unprompted review
Reply from Mitre Sports International
Hi Paul,
Thank you for your review!
We are disappointed to hear that your order has not been up to scratch on this occasion, however we would be happy to look into this further and provide some resolution as soon as possible.
Please could you review your reference number so we can locate your order, or alternatively please get in touch with our customer service team who will be able to get this resolved immediately.
We look forward to hearing from you soon.
Kind Regards
The Mitre Team.
Indoor footballs
I have brought 2 of the Ultimatch Indoor Football Yellow/Black and they have been nothing short of shambolic, one ball deflated and was unusable after 2 games of football ( total 2 hours of play) and the other one lasted a couple more games than that. I dont know what has happened to your indoor footballs but they use to be so good and reliable, bring back the cyclone. It just seems like you dont care about indoor balls anymore as theyre poorly made and dont last. Avoid like the plague, although there is very little market out there for indoor balls, these have been the worst yet.
December 4, 2025
Unprompted review
Reply from Mitre Sports International
Hi Matthew,
Thank you for your review!
We appreciate you bringing this to our attention. We're very sorry to hear the balls you purchased deteriorated so quickly.
We can assure you that all of our balls are quality tested continuously to ensure that we only provide absolute best, but we are extremely sorry that you have been let down by our products.
As always, we would like to thank you for your feedback.
Kind Regards
The Mitre Team
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