Mitre Sports International Reviews 870

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and excellent value for the price. Many appreciate the efficient and super-fast delivery service, with items arriving promptly and well-packaged. The ordering process is generally described as easy, and people are happy with the overall experience. However, some reviewers were not happy with issues related to personalized items, where names peeled off shortly after use or arrived with errors. There were also occasional complaints about missing items from orders, faulty valves in balls, or products not lasting as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and great value of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and fast delivery... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of footballs and other... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Price

Customers generally express satisfaction with the pricing, often highlighting good sale prices and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more

Company replied

Rated 4 out of 5 stars

Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more

Company replied

Rated 5 out of 5 stars

This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Outdoor Sports Store
  3. Soccer Store

About Mitre Sports International

Written by the company

Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.

Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.

We’re a brand you can trust, in those moments that matter, a brand for real football people.

We are Mitre, and we are a different league.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

870 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Great service

I ordered a personalised football for my son’s 16th birthday, it arrived the next day and looks great he will love it. Well done Mitre sports on quick delivery and fab product!

June 4, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Mrs Bryson,

Thank you for taking the time to leave a review!

We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

Excellent service

June 26, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Ian,

Thank you for your review!

Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

2nd order personalised football

This was my 2nd order for a personalised football. It went all the way to a Australia for my granddaughters birthday. Super fast delivery, free if you order a few more things. Football looks fantastic and will do for years to come. Her brother already has one

June 25, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Tina,
Thank you for your review!

We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Excellent quality footballs and prompt…

Excellent quality footballs and prompt delivery

May 28, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Matt,

Thank you for taking the time to leave a review!

We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jack ,
Thank you for your review!

Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.

Thank you,

The Mitre Team!

Rated 5 out of 5 stars

Great range of products

Great range of products, website easy to use & quick delivery!!!

May 27, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi smcm,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 2 out of 5 stars

I ordered a personalised ball and it…

I ordered a personalised ball and it arrived as a basic non personal ball for my kids. I’m cñ

June 19, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Marcia,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.
The Mitre Team

Rated 1 out of 5 stars

I ordered a personalised football and…

I ordered a personalised football and it was dispatch late due to an issue at the warehouse and when it finally arrived it was not even personalised! I obviously immediately sent it back.
This was a birthday present so very dissapointed it was late and then not as ordered

June 18, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Liam,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.
The Mitre Team

Rated 4 out of 5 stars

Was great to order from here

Was great to order from here
Just a bit overpriced for a ball with 3 words on it for 19£

June 9, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jonah,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Great customer service

Great customer service

May 21, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jesus,

Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.

Here at Mitre, the customer is valued.

Please always feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, quality balls at a great price point. Thanks!

June 10, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Robert,

Thank you for your review!

We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Brian,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

tubular ball bag

Wonder tubular ball bag for matchdays, will save me a lot of hassle.

June 9, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Hashim,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Amazing football

Very easy to order. Amazing football 🤩my grandson is thrilled because it’s got his name on it

June 9, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Karen,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Ball arrived quickly

Ball arrived quickly. When pumped up retained spherical shape, no bulges.
Grandson has been playing with it for 5 days so far and still hasn't gone down.

June 8, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Kevin,

Thank you for taking the time to leave a review!

We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

quality

Delivery and quality !

June 6, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Cedric,

Thank you for your review!

We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Brilliant transaction

Brilliant transaction. Bought, sent received. Straightforward and fuss free

June 6, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Di,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Found it was easy to order the right…


Found it was easy to order the right size football for my grandson for his birthday. he was delighted with his bright yellow football. he was playing with it straightaway.
He

June 3, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi M Launchbury,

Thank you for your review!

We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Shipped quickly

Shipped quickly, can’t say enough about the quality of ball for the price, excellent value proposition. The kids fight for the new mitre balls a practice. Responsive touch and feel when striking. Highly recommend!

May 7, 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Matthew ,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

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