We recommend Mockford and Hunt very highly. Both Tim and Frances have been very helpful and have 'held our hands' through the difficult process of a probate sale. Answering all our queries and questio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have had alot of ups and downs trying to secure our new home but Tim and Frances went above and beyond to support us through our very stressful journey!! They were always on the end of the phone an... See more
Company replied
From the beginning, Tim made the whole process as easy as possible. Viewings were arranged quickly and efficiently, entirely hassle free. The WhatsApp chat with Tim and Frances meant we didn’t have to... See more
Company replied
Our recent experience of using Mockford & Hunt to sell a family home has been an extremely positive one. Tim guided us through the marketing of the property & kept us well informed at every stage. Th... See more
Company replied
Company details
Written by the company
With over 45 years combined experience and the latest in marketing technology and communications, our independent estate agency is based in Ashford, Kent. We pride ourselves on providing the very best customer service starting with excellent communication from the moment you first contact us right up until completion. With a proven track record in sales conversion having sold 94% of all our homes marketed in 2022, not only do we market our homes with professional photography and virtual tours but we ensure that your home is given the best exposure online as well as on social media. This helps to attract a wider audience and a better choice of buyers with a view to obtaining the best price possible. Mockford and Hunt is a modern innovative hybrid agency that is always diversifying and evolving to be ahead of the competition and to give our customers a personable experience at the best of our abilities. In more recent months, there's been no doubt that the market has become more challenging; but it is in these times that working with an experienced agent becomes ever more important as you become more reliant on your agent taking a proactive approach to make things happen. With this in mind, year on year, we have actually sold a higher proportion of our housing stock compared to other local agents. At present, for the period April, May and June 2023, we have sales agreed on 87% of our homes for sale. The market right now, is what you make it. People always have reasons to move and if you market at the right price with the best marketing tools with a communicative honest agent, you really can't go wrong. Don't take our word for it though, please check out our reviews. Call us for a free valuation of your home. Tel 01233 367606.
Contact info
Unit 1, Trinity Road, TN25 4AB., Ashford, United Kingdom
- 01233 367606
- Sales@mockfordandhunt.co.uk
- www.mockfordandhunt.co.uk
Perfect team
We had a really great experience with Tim and Frances from start to finish. They were professional, friendly, and always quick to respond to any questions we had.
One thing that really stood out was the WhatsApp group they created for everyone involved in the process — it made communication so much easier and kept everything moving smoothly with quick updates and responses throughout.
Buying a house can be stressful, but they made the whole experience feel straightforward and well managed. Would definitely recommend to anyone looking for an estate agent that genuinely keeps you informed and supported.
Their contacts were amazing as well be it solicitors mortgage advisors surveyors etc. They are indeed a perfect team
May 7, 2026
Unprompted review
Reply from Mockfordandhunt
Hi John. Thank you so much for your glowing review. You were both an absolute pleasure to work with and were likewise very quick to act when anything needed doing along the way. We do love WhatsApp for swift and easy communication! We are delighted you have now completed and are all moved in. It's a fabulous property in a stunning setting and we know you'll be very happy there! All the best for the future and if you ever need our help again, you know where we are.
Incredible from start to finish
Tim & Frances have been nothing short of incredible throughout our sale and purchase. From start to finish, they have gone above and beyond in every possible way and doing everything they could to hold a very difficult chain together.
Quite honestly we don’t think our move would have happened without them. Their hard work, dedication and genuine care have been exceptional and we are beyond grateful for everything they’ve done.
We can’t thank them enough!!
April 29, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Izzy. Thank you so much for your heartfelt review. We know this wasn't an easy chain to progress and we really felt like we were on this journey with you both. I think with a lot of perseverance all round and also working with a fantastic solicitor who really thought outside the box to make things happen, it was a good team effort all round and I know that we were all over the moon for you when it completed. It was so lovely to see you both today and hear how settled in you now are in your new home. It looks like a fantastic property and we can't wait to see the before and after pics. Thank you also for your thoughtful card and Westwell Wines gift. That really was very kind of you and very well received!
Awesome estate agent
Fabulous professional service from start to finish.
Communication was excellent and we were kept fully informed of each step of the process. Highly recommended!
April 27, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Steve. Thank you so much for putting your trust in us to sell your home. We are really pleased that we have now got you through to completion and if you ever need our help again in the future, you know where to find us.
Excellent estate agent!!
Such an amazing estate agent from start to finish! They understood and listened to our needs making sure we were looked after at every stage. 10/10.
March 20, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Riona. Thank you very much for your positive review. We were so pleased that we managed to find you the right property and tie it in nicely with selling your home in what was quite a straight forward process. We look forward to handing over the keys to you on completion day. Not long to go now!
I highly recommend
I highly recommend the services of Tim and Frances. Although it is a small agency, it is extremely professional.
Selling our home with them was a great experience. Communication was excellent, especially through our WhatsApp group, where we received responses to our questions within minutes.
Nothing was ever a problem for them, they were incredibly helpful and supportive throughout the entire sales process.
Thank you once again for your outstanding service!
March 13, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Malgorzata, thank you so much for your great review. We are so pleased to hear that you were happy with our service. Having the WhatsApp group certainly does make life easier, particularly when your solicitor is also on the same group! We are delighted that you have now completed and we wish you all the very best for the future.
Attentive and helpful
Mockford and Hunt were great throughout the whole stressful buying process! Always keeping in touch via group chat to answer any of our questions and help chase when needed. Myself and my partner would highly recommend them for peace of mind! We also received a lovely welcome package, nice touch!
March 13, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Briony and Ben. Thank you so much for your great review. There will always be aspects within a sale that can be hard to sort out but with your help, we are so pleased that you are now in your fabulous new home and we are sure you'll be very happy there. As our first ever buyers to receive our new welcome gift box, we are delighted to hear that it was well received!
They were very helpful and kept me up…
They were very helpful and kept me up to date with everything. Loved how they worked and how friendly they were. Would definitely recommend to anyone 😊
February 28, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Georgia. Thank you so much for your positive review. You have been great to work with and we're glad you found us to be helpful and friendly along the way. We're really pleased that you are now in your new home and we hope you've managed to get a bit of time off to settle in nicely.
Excellent
Really recommend Mockfordandhunt
Tim and Frances have been excellent the whole way through, if we ever had any questions we always had a helpful, quick response.
Very pleased !!
February 20, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Angel. Thank you so much for your positive review. We were glad that this all went through pretty quickly and you and your family can now focus on doing up your new home. We wish you all the very best for the future and if you ever need our help again, you know where to find us.
Brilliant experience with Mockford and Hunt
We just completed on our sale and purchase today and we couldn’t have asked for a better experience. Tim was great from the first valuation meeting through until completion on our sale. Mockford and Hunt are very efficient and very easy to contact. We were on the market only 13 days before accepting our offer and then to completion was just 4 months. Would definitely use Mockford and Hunt again in the future.
January 23, 2026
Unprompted review
Reply from Mockfordandhunt
Hi Jess. Thank you so much for your positive review. It's good to hear that you were pleased with our correspondence and keeping you in the loop throughout the process. We think good communication is vital in these situations as it really does make the process of moving so much easier. We wish you all the best in your new home together and if you ever decide to do it all again, please do not hesiate to get back in touch.
Buyer review
As a buyer, it was refreshing to come across an estate agents that were keen to set up viewings and had accurate adverts and pictures. They went the extra mile to arrange a viewing and were knowledgable about the house and area. A WhatsApp group was also set up which made contact so easy. I’d highly recommend!
December 22, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Kristina. Thank you so much for your great review. We are so pleased that it went through as smooth as it possibly could and in a great timeline too in just 7 weeks from offering until completion. We hope you will be very happy in your new home and that you enjoy putting your own stamp on the property and making it your own. If you ever need our help again in the future, you know where we are.
Professional and Caring Estate Agents
Tim and Frances both had to be involved during our sale and they were outstanding, both professional and empathic. Tim also gave us support and advice on our purchase which was invaluable. From day 1 of us meeting Tim to our last message he was attentive and engaged. Having a WhatsApp group ensured we had speedy and responsive answers and action, I'm sure that couldn't be beaten. We're so pleased we chose this Independent very experienced Estate Agent as it was obvious both partners in the business cared and demonstrated enthusiasm and diligence.
December 18, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Andrea. Thank you so much for your glowing review. We are genuinely so happy for you and David that you are now all moved to Devon and are able to enjoy the next chapter in your lives. We are glad that you thought us to be helpful along the way and we really hope that you have settled in well to your new home. We wish you all the very best for the future and thank you for giving us the opportunity of helping you move. You have both been a pleasure to work with.
We recommend Mockford and Hunt very highly.
We recommend Mockford and Hunt very highly. Both Tim and Frances have been very helpful and have 'held our hands' through the difficult process of a probate sale. Answering all our queries and questions promptly and compassionately. Excellent idea of having a WhatsApp group as cuts the response time down and they keep you posted at every stage. Many thanks for all your invaluable expertise in this matter.
December 22, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Trudy. Thank you so much for your great review. It's always good when things go to plan and having secured an offer on your first batch of viewings and consequently completing 7 weeks later, it doesn't get much better than that. We're delighted that it all went through before Christmas giving you one less thing to think about over the festive season. If you ever need our services again in the future, you know where we are!
No 1 estate agents
I cannot recommend Tim and Frances highly enough, from start to finish they have been professional, excellent communicators and overall honest, we had a few difficult scenarios that we’re dealt with by them efficiently and effectively. If you are moving to and from the Ashford and surrounding area these are the estate agents you need to use.
100% recommendation.
December 18, 2025
Unprompted review
Gem of an Estate Agents
I can not thank Tim and Frances enough for the professionalism and help for the purchase of our new home.
This has been a long and drawn out process but through it all these two gems have helped/supported and gone above and beyond, often doing other peoples work of chasing and offering the solution to the problem that really was not theirs to sort.
We have been guided by Frances and Tim every step of the way and nothing was to much trouble.
Every call/message/email was answered in a timely manner which is second to none when you are purchasing a house.
A Whatsapp group between us all was set up from day one, communication was never a problem.
Mockford and Hunt are a gem of an estate agents that go that extra mile and this really makes them stand out from the crowd.
Thank you again for the outstanding service, we could not have done it without you both.
K& N
December 4, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Karen and Nick. Thank you so much for your glowing review. We know this has not been an easy time to say the least with a number of uncommon issues arising along the way and certain solicitors not making life easy across the chain. With perseverance and determination between us all, we have got there and are delighted that you have now exchanged and can look forward to moving day!
Cannot recommend them enough!
We had a fantastic experience with Mockford and Hunt as first-time buyers. Tim and Frances supported us every step of the way and made the whole process feel much less daunting. They set up a WhatsApp group early on, which made communication incredibly easy and kept us updated throughout. Whenever we had questions or concerns, they were quick to respond and always reassuring. Their professionalism and friendly approach helped make everything as stress-free as possible from start to finish, completing in just over 8 weeks! We couldn’t be happier with the service and cannot recommend them enough!
November 21, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Tom and Alisha. Thank you so much for your glowing review. It's always great to work with such lovely people and we are really glad that you found our guidance to be helpful. Buying a home for the first time can be full of so many unknowns and so we do like to keep our customers in the loop about what happens next and what to expect and when. We've found it makes the process of buying a home a much more pleasurable experience so that you can get caught up in the excitement of it all and not worry about the paperwork. Congratulations again and we wish you all the very best in your new home!
What can we say ⭐️⭐️⭐️⭐️⭐️
What can we say? Without a doubt the number one estate agents around, Tim & Frances are a fabulous team, the whole of Mockford and Hunt are fabulous, from start to finish and we were only buying from them! Honestly we wished we dealt with them for selling, such lovely people also who listen and answer questions, who will ring you back and who will help with whatever the can. Just brilliant and a massive Thankyou 🌟🌟🌟🌟🌟
November 19, 2025
Unprompted review
A big thank you
We want to say a big thank you to Tim and Frances for making our recent home buying experience so easy and stress free. They were helpful and very accommodating when arranging viewings. They also gave us lots of help and advice and the whole process was incredibly quick from start to finish. We would definitely recommend them.
October 31, 2025
Unprompted review
Mockford and Hunt - amazing team
We just purchased a house through Mockford and Hunt, and couldn’t be happier. From the stress free viewings, to the WhatsApp chat to keep on top of things, Tim and Frances were great. Thank you both!
October 31, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Caitlin. Thank you so much for your positive review. We're glad that you found our service to be stress free and straight forward and we're delighted that you are now in your new home .We hope you are both very happy there and if you ever decide to do it all again you know where we are!
Exceptional Service - Highly Recommend Mockford & Hunt!
We recently sold our house with Mockford & Hunt and the service was absolutely outstanding. From start to finish, the entire process was managed with a level of professionalism, expertise, and personal care that far exceeded our expectations.
Tim and Frances' market knowledge was brilliant and their advice on how to best present and price our property led to a straightforward stress free sale.
What really sets Mockford & Hunt apart is their communication. The use of a WhatsApp group, specifically set up for us, meant communication was instant and messages were replied to very quickly. Mockford & Hunt are an estate agent who will work hard for you.
Highly Recommend.
October 31, 2025
Unprompted review
Reply from Mockfordandhunt
Hi David. Thank you so much for your glowing review. You have both been a pleasure to work with and we are really pleased that not only did your home go under offer very quickly but from offer agreed to completion, it only took 8 weeks to get it all done. We're delighted that you can now move forward and look to the future. If you ever need our help again, you know where we are!
Buying our new home
We had a great experience working with Tim.
He was always available to answer my questions and made the whole process smooth and stress-free.
I’d definitely recommend him and Mockfordandhunt agency to anyone looking for a reliable and helpful agent!
October 10, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Lacrimioara. Thank you so much for your great review. You have a great home there and we hope you will both be very happy. When you ever decide to do it all again in the future, you know where to find us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.