MRI_CTM • Reviews

A product’s star rating is calculated as the average of all its reviews.


MRI Software logo

Sold by MRI Software

www.mrisoftware.com

3.4K Reviews

4.7

The information on this page is based solely on product reviews written by customers of MRI Software via Trustpilot.


Product details

Brand: MRI


All reviews


Rated 5 out of 5 stars

It works and it is appropriate

Rated 5 out of 5 stars

Just honest professional service what more can I say!!

Rated 5 out of 5 stars

The software is easy to use and helps me with many tasks. The CTM Support team is always responsive, professional and polite.

Rated 3 out of 5 stars

The program often has glitches and the new MFA is annoying.

MRI Software logo

Reply from MRI Software

Shelby, thank you for your feedback! A manager will be reaching out to gather additional information on the glitches you have been experiencing. MRI requires the use of MFA for CTM as part of its commitment to safeguarding client data and system integrity. This requirement reflects MRI’s continuously evolving security framework to align with current best practices and any emerging threats.

Rated 5 out of 5 stars

Patient tech person who helped me figure out my problem. Very helpful!

Rated 5 out of 5 stars

Great staff, very knowledgeable, patient and friendly. AA

Rated 5 out of 5 stars

Thank you, I love the format and very user friendly!

Rated 5 out of 5 stars

MRI_CTM is an excellent tool, in addition to the excellent service they provide!

Rated 5 out of 5 stars

It's a contact program. When I need help, your people are very nice and help. I have no choice but to use it.

Rated 5 out of 5 stars

I tried to setup a template document that will allow use with multiple clients. I searched high and low for an instructional video but none worked. I called in and the service rep walked me through the menu to set it up. She did a great (sorry I can’t remember her name.)