Neäl & Wølf Reviews 59

Easy to find the products you want on the sight,
Great products, they really do work and smell awesome.

Love the daily shampoo & conditioner.
My hair feels in great condition and smells absolutely fab.
Great prices and quick delivery

Excellent shampoo and conditioner. I have always used professional hair products and bought this to try. I have been very impressed and ordered on a few occasions. Will continue to use and will try the other hair products. Always been delivered quickly and a great price.

Very easy to order from, shampoo and conditioner is amazing and the best I’ve ever used, as is the heat spray & nourishing oil! Love the hairdryer too, lightweight and easy to use

Good good good

Tried Neal & Wolf because I was looking for Vegan products & not disappointed, all the products I have tried have been great on my hair & smell devine

Excellent products and always lovely packed. Service is first class also.

Easy website to navigate, prompt delivery and excellent products

Neal & Wolf are a pleasure to buy from. I have made numerous purchases and the quality of the products and service are excellent.

Love Neal and Wolf products smell gorgeous, delivery arrived promptly

The moisture mask is great, will buy it again

Easy to use web site.
Fast delivery.
Love love love the products, after years of searching for the perfect hair care products, I can safely say I need look no further.

Unfortunately I still haven’t received my items - I think you should stop advertising next day delivery or stop using Royal Mail

Hair felt heavy using daily cleaning. Avoid.

It is very unfortunate that you do not wish to give a refund for using your ultra violet shampoo that has turned my hair purple.

1. I have looked at the instructions and it states to be used for blond and lightened hair which is what I have. It does not specify how to use it, other than, it’s also for neutralising brassy tones.

You have no instructions or specifications on the bottle.

2. I have a product that is of no use to me anymore and for this reason I should have refund or
a replacement item , especially paying £28 for it.

This company s customer aftercare is awful as long as they have your money they don’t care about your experience and from what I have seen in the comments I’m not the only one.

Liked the smell and the fact that it is vegan.
I did not like the effect it had on my hair.
My hair is fine and prone to dryness.
After using this product, my hair became much drier and it took a while to realise it was the resorts of using this product.

Beautiful products and excellent quality and customer service, will continue to purchase these wonderful hair delights.

WORST COMPANY EVER!
such a shame their customer service doesn’t match their products. Ordered conditioner last night, paid with Apple Pay which had my old address. When I realised my mistake I instantly emailed them to see if they could amend the address considering it has not been dispatched yet. They told me that they couldn’t do this and I would have to wait for a delivery attempt first before they change the address.
I then asked for the order to be cancelled considering if it gets delivered (to the wrong address) I will be at a loss of the product and the money. They refused.
Customer service is absolutely stinking, do not waste your time ordering from them!

Would highly recommend to everyone to try this product, you will never try anything else after using it. I'm new to Neil and Wolf and omg, the best hair products I have ever used, and it smells amazing. My hair has never felt, looked or smelled better. I have such thick hair and can be quite dry during to colouring. Tried WOW but it didn't help and was giving up hope to find the perfect hair products that ticked all boxes and then my hairdresser recommended Neil & Wolf and now everyone has commented on the condition of my hair.
100% recommend

Absolutely cannot praise these products enough. Although a little more expensive, as professional hair care products you do not need to use so much as if it were a non professional professional so really cost effective. I use the Harmony range and my hair feels soft, sleek and good condition..