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Rated 5 out of 5 stars

Amazing experience! I redeemed €25 for Roblox without any problems. It's safe, easy, and fast. I've been using NiceQuest for a while now, and they always deliver. Highly recommended, I'll continue to... See more

Company replied

Rated 1 out of 5 stars

Esta encuestadora era buena, pero hace un tiempo ya no. Paga demasiado poco por unas encuestas larguísimas, además quita KR que tenemos sin motivos, lo hacen cuando uno no se da cuenta. Y encima los... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the Nicequest surveys they're so varied and interesting. What makes it even more enjoyable is the knowledge that their customer service is impressive. They respond quickly to try and... See more

Company replied

Rated 5 out of 5 stars

I have been doing Nicequest survey's for a long time now and do enjoy it. I had a couple issue redeeming rewards but I am sure It was my fault because no sooner did I send a message I went back and c... See more

Company replied

Company details

  1. Market Researcher

Information provided by various external sources

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

This is a fraud

This is a fraud, I never recived the clock, and I don't have a tracking number.
"In 5-10 business days, you will receive the gift you ordered.
The delivery timeframe is from 8:00am to 8:00pm (Monday to Saturday). If you believe you will not be available to accept the delivery, please let us know so we can arrange another delivery date that will work better."Order number: 6237933 Item name: Sports Watch for Kids - Yellow 15/06/2018

July 1, 2018
Unprompted review
Nicequest logo

Reply from Nicequest

Hello Yenny.

Thank you for letting us know and we are sorry for the inconvenience caused.

We've just contacted you personally and our team is reviewing your case. We hope to resolve it as soon as possible.

We want to make sure you have a really nice experience and we apologize for any problems we may have caused.

Please do not hesitate to get in touch with us if you have any other doubt.

Rated 1 out of 5 stars

Don't waste your life

After doing surveys for 9 months! I was getting very close to being able to claim a £10 voucher reward. I then didn't receive any surveys for 3 months and when I enquired why was told I had :

"broken one of the quality controls on our General Terms and Conditions. If these quality controls are violated, our system automatically cancels the account preventing it from activating again."

No reply to an email asking exactly what I had done wrong as I have no clue what it could be.
Don't waste your life on them.

Update:

I sent Nicequest an email
By my estimation I have earned about £9 up to the point they closed my account.
I have asked them to pay this amount into my Paypal account.
Regardless of their terms and conditions I have earned this money and if they refuse to pay me I will regard it as fraud and forcing me to work with no pay i.e. slavery. Nobody would regard it as legal that you don't get paid for work completed.
I have, of course, received no reply
Disgusting behaviour. Don't go near them with a barge pole!

Update
My account has been reinstated and I have been promised that I will receive surveys as usual. We shall see.

Update
I have received enough surveys to reach £10 at last and I wanted the £10 Amazon voucher I have spent nearly a year to reach. Amazingly, they don't do £10 Amazon vouchers anymore, only £25! None of the other vouchers or gifts are any use to me so I asked if they could not just pay £10 into my paypal account. The answer, of course, was no. I am not going to spend another 18 months trying to get to £25 so it looks like I have wasted a year for nothing!
As I said, "don't waste your life"

June 4, 2018
Unprompted review
Nicequest logo

Reply from Nicequest

Hello April.

Thank you for letting us know and we are sorry for the inconvenience caused.

We've just contacted you personally and our team is reviewing your case. We hope to resolve it as soon as possible.

We want to make sure you have a really nice experience and we apologize for any problems we may have caused.

Please do not hesitate to get in touch with us if you have any other doubt.

Rated 2 out of 5 stars

Good at first but left an unprofessional, sour taste

Good at first, the site paid well ignoring low survey numbers and I did an interesting recruitment panel too. Then a day after I claimed my second voucher, leaving £10 of shells roughly on my account, they closed the account with no warning or notice. I had to keep trying to log for over a week until the site admitted my email address no longer existed. All they will tell me is either something doesn't comply with, or is in violation of terms; nothing I'm aware of is in breach even after several times of reading. I have no idea what caused it and they will not give me a straight answer. Also they still took data from my phone through premium after this and as I couldnt log in i couldn't shut it down. Please be wary if you sign up. Currently feeling very cheated and annoyed, highly unprofessional reaction without even a courtesy message.

May 16, 2018
Unprompted review
Nicequest logo

Reply from Nicequest

Hello Valasca.

Thank you for letting us know and we are sorry for the inconvenience caused.

We've just contacted you personally and our team is reviewing your case. We hope to resolve it as soon as possible.

We want to make sure you have a really nice experience and we apologize for any problems we may have caused.

Please do not hesitate to get in touch with us if you have any other doubt.

Rated 1 out of 5 stars

Waste of time.

After installing their software, and doing a few surveys - I now find I am unable to access their site and my details to are no longer recognised by them. It is not simply that the password is being entered incorrectly, the entire account no longer exists. An utter waste of time.

April 9, 2018
Unprompted review
Nicequest logo

Reply from Nicequest

Hello Cris.

Thank you for letting us know and we are sorry for the inconvenience caused.

We've just contacted you personally and our team is reviewing your case. We hope to resolve it as soon as possible.

We want to make sure you have a really nice experience and we apologize for any problems we may have caused.

Please do not hesitate to get in touch with us if you have any other doubt.

Rated 5 out of 5 stars

Some very self entitled reviews below

Nicequest never stated how many surveys you'd receive a month, nor where the pool of competition winners would stem from. Obviously it's going to be a hard competition to win, you're only paying 10 shells to enter. If you're relying on a survey site to fund your earnings, then you should really look into a more consistent employment.

It's a nice way to take some fun surveys and build up some shells over time. Not a scam from what I've seen and I've managed to build up enough shells for a few little gifts.

March 28, 2018
Unprompted review
Rated 1 out of 5 stars

Waste of time

They advertise all these great gadgets and prizes you can win with these shells that you collect by doing surveys. I have more chance of landing on Mars tomorrow than actually getting anything from them. It takes a very long time to actually earn a decent amount of shells and even then the cheaper prizes are dire. I used some of my shells to buy entries into competitions. When the winners were announced they were from all over the place; Australia, Sri Lanka, Canada etc.

This clearly reduces your chance of winning anything by a significant amount. Needless to say, after about a year and nothing to show for it, I closed down my account. There are two things I try to live by; you don't get anything for free & if it sounds too good to be true, it probably is.

March 4, 2018
Unprompted review
Nicequest logo

Reply from Nicequest

Hello.

We want to make sure you have a really nice experience and we apologize for any problems we may have caused.

We have 2 different types of prize draws on our website for our members. Every month we have global prize draws, which includes all countries that we exist in, and we also have local prize draws, that are exclusive only to one country or region. You will find the participant countries of each prize draw on the description itself, by clicking on the tab "more info".

Please do not hesitate to get in touch with us if you have any other doubt.

Rated 1 out of 5 stars

Worst survey site ever ever

Worst survey site ever and i've been doing surveys for years. I had enough points(called shells)to redeem for 2 cinema tickets, which I did. After weeks of attempting to use them to book films and being told invalid codes, and numerous messages to Nicequest and the Odeon,I finally asked them to return my points to my account .This they did .But the amount of shells needed to get 1 cinema code is now 155, meaning they've jumped from the 55 needed when I redeemed. Coincidence ?Wonder if anyone has ever managed to actually use their cinema codes.Total waste of time

February 24, 2018
Unprompted review
Rated 1 out of 5 stars

Not worth your time

They state and I quote "We value the time you spend completing surveys. That’s why we reward you for each survey you complete with Shells."
But unfortunately THIS IS NOT TRUE.

If they really value respondents time, either they send you more than 2 surveys per month or make their reward vouchers more affordable, otherwise it takes years.
Moreover, the number of 'shells' should be more reliable and steady.

Any company thinking of using them for their market researches, should use a more honest survey company.

January 27, 2018
Unprompted review
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