I have been buying Fratelli Carli olive oil for years. I have never been disappointed. I know when I place an order it will come in record fashion and it will be top quality olive oil. I have purcha... See more
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Great product. Shipment was fast. One shipment for a gift was damaged by Fed Ex. Kelsey in customer service did an OUTSTANDING JOB in sending a replacement. Customer service is EXCELLENT. Made me and... See more
I was born and grown up in italy , my family used only Fratelli carli oiive oil so i was very happy to see that they sell in USA too. For many years i used this company for Christmas gifts and i alway... See more
Dear Kelsey and colleagues, Thank you very very much for your kind personal attention to my order, even though it was quite small. I really appreciate it. This is to let you know that my re... See more
Company details
Written by the company
Acquista online i prodotti Fratelli Carli: dall'eccellente olio evo, al tradizionale olio di oliva e alle più gustose specialità della cucina mediterranea.
Fratelli Carli
Written by the company
- Buoni, per vocazione. Dal 1911.
- Ordinare è facile, Servizio Clienti sempre a tua disposizione, consegne con personale di fiducia direttamente a domicilio.
Contact info
Via Garessio 11, 18100, Imperia, Italy
- +39 0183 7080
- servizio.clienti.it@fratellicarli.com
- www.oliocarli.it
4.7
Excellent
10K reviews
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Fast, personal service even for a small order
Dear Kelsey and colleagues,
Thank you very very much for your kind personal attention to my order, even though it was quite small. I really appreciate it.
This is to let you know that my resupply of extra-virgin olive oil delicato arrived well packed and safe and sound this afternoon, only a couple of days after I ordered it, I've been using your olive oil for some years; I use it for almost everything culinary, and I now have a good supply with which to start 2024
With best wishes for a great holiday season,
Ed Allan
November 30, 2023
Unprompted review
La differenza del vs olio a quello…favoloso il vs olio
La differenza del vs olio a quello industriale
October 26, 2023
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Products are top of the line
Products are top of the line! My late husband ordered frequently, all products!n
He is deceased now so I wanted to register in order to continue using the wonderful productst*. The site made it difficult signing in and when I reached the payment page it was impossible to register my Visa card and complete my order!
September 9, 2023
Unprompted review
Reply from Fratelli Carli
Good Morning Vangie, we are sorry to hear your lost, and would like to offer our deepest condolences. Please write us all the details you first provided, so that we can find your husband's profile and make the changes in our system. The address is: customer.service.us@fratellicarli.com Looking forward to hearing from you soon. Kind regards.
tempestivi ed efficienti come sempre
June 15, 2023
Vs incaricato gentile e diponibile
June 15, 2023
efficienza e professionalità
May 31, 2023
ESAUSTIVI ED EFFICIENTI COME SEMPRE
May 18, 2023
Sempre puntuali ed efficienti
March 30, 2023
Extraordinary quality of products and service
I am a loyal and regular client. I have been using the oil and other products for more than 30 years. I have purchased for Christmas directly to the shop and order some presents for my friend. I am always extremely satisfied by the quality and delight of the service and kindness of the staff.
December 18, 2022
Unprompted review
Ordered olive spread
Ordered olive spread, great product but I was disappointed to find both bottles expiration date is 26 days from the date I received them.
October 31, 2022
Unprompted review
Reply from Fratelli Carli
Hi Jerry,
Thank you for informing us, we deeply regret this inconvenience: we presume a mistake in our American representatives’ warehouse and we will make sure issues like this one won’t happen again.
In the meantime, please accept our complimentary box of olive spread, which will be sent as soon as possible.
Again, our apologies.
We wish you a great day!
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