Oypla Reviews 17,536

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the delivery service, noting that products arrive promptly and often ahead of schedule, with many appreciating the efficient communication regarding dispatch and delivery. The overall service is also highly praised, with people finding the ordering process easy and the website user-friendly. However, some people were dissatisfied with the product quality, mentioning issues like warped boards, flimsy leg supports, or items arriving damaged. There were also instances where customers received the wrong product or experienced problems with missing parts. A few other people also felt that the order process could be confusing, especially when ordering multiple items that arrived separately or when dealing with incorrect deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery. While many reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising speedy replies and quick... See more

Quality

People report ambiguous experiences with quality. While some customers praise the quality, noting items like... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers found the ordering process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast and efficient service, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

This leg support is a little flimsy. Needs care to ensure the supports are in place. The grooves could be a little deeper. it is adjustable for height, so you get the optimal placement However for... See more

Rated 5 out of 5 stars

This sack truck was delivered in good time, and in undamaged condition, although there were a couple of small punctures in the packaging due to careless handling. Assembly is easy, and the truck is st... See more

Rated 5 out of 5 stars

Ordered via Tesco Marketplace. Quick delivery. Had seen a few negative reviews about the product on Amazon so was hesitant to order but glad I did. Pleasantly surprised with the quality of the chalkb... See more


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Pretty terrible customer service

Pretty terrible customer service.
Ordered a folding table through b&q, got an email saying it was dispatched on 4/3/26.
It never arrived (this happens!) spoke to Oypla who said they would look into it and then haven't heard from them in almost two weeks, despite me sending more messages. I even went through b&q, who contacted them, but they have still yet to reply..
6 weeks since ordering, no table still!

April 12, 2026
Unprompted review
Oypla logo

Reply from Oypla

OyplaHello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 4 out of 5 stars

Wood saw horse - ok for the right price

I bought the OYPLA metal wood-saw horse via ebay. It's ok for the price point of £20. A bit wobbly, and very fiddly to put together (there were no instructions other than an incorrect, tiny fuzzy diagram). I'm thinking it will easily rust, so I sprayed if with WD40.

March 26, 2026
Rated 1 out of 5 stars

The advert said the product did not…

The advert said the product did not harm plants, when it arrived the instructions said it did .Also when i used it the product falls far short of what the makers claim.

March 25, 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 5 out of 5 stars

Excellent

Excellent! The tables were just what I wanted, sturdy and easy to put up. Great price too. Delivery was quick, next day eventhough I didn't pay for express delivery.
Very pleased.

March 24, 2026
Rated 1 out of 5 stars

Assembly instructions are hopeless and…

Assembly instructions are hopeless and impossible to follow. Had to buy another model

March 29, 2026
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 5 out of 5 stars

.steps…

Delivery on time .well packaged.steps seem sturdy hopefully last a long time …

March 19, 2026
Rated 1 out of 5 stars

Plant ID

When you receive a plant, it would be helpful if the plant was identified. I have no idea what I have received until they grow? Also, the box contents were also all over the place, with soil everywhere.

March 17, 2026
Oypla logo

Reply from Oypla

Hello,

Thank you for this review, we did not supply a plant for you. You ordered a pump from us but we would love to hear your thoughts on how the pump was for you.

Thank you
Oypla

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