Oypla Reviews 17,536

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the delivery service, noting that products arrive promptly and often ahead of schedule, with many appreciating the efficient communication regarding dispatch and delivery. The overall service is also highly praised, with people finding the ordering process easy and the website user-friendly. However, some people were dissatisfied with the product quality, mentioning issues like warped boards, flimsy leg supports, or items arriving damaged. There were also instances where customers received the wrong product or experienced problems with missing parts. A few other people also felt that the order process could be confusing, especially when ordering multiple items that arrived separately or when dealing with incorrect deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery. While many reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising speedy replies and quick... See more

Quality

People report ambiguous experiences with quality. While some customers praise the quality, noting items like... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers found the ordering process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast and efficient service, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

This leg support is a little flimsy. Needs care to ensure the supports are in place. The grooves could be a little deeper. it is adjustable for height, so you get the optimal placement However for... See more

Rated 5 out of 5 stars

This sack truck was delivered in good time, and in undamaged condition, although there were a couple of small punctures in the packaging due to careless handling. Assembly is easy, and the truck is st... See more

Rated 5 out of 5 stars

Ordered via Tesco Marketplace. Quick delivery. Had seen a few negative reviews about the product on Amazon so was hesitant to order but glad I did. Pleasantly surprised with the quality of the chalkb... See more


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Order came damaged

Order came damaged

March 16, 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 5 out of 5 stars

Perfect for the job in hand

Perfect for the job in hand: changing the oil in a mower. No mess, straightforward instructions (which makes a change!) and affordable. A 'must have' for this type of job.
Easy to order. Delivery time excellent, too.

March 9, 2026
Rated 4 out of 5 stars

Just the job for domestic lawns

The lawn roller is as described and has made a good job of removing ruts from a grassed driveway. There were a few dinks in the roller itself but it's not an ornament so we were happy to accept it. We haven’t weighed it but it is certainly heavy enough for domestic lawns when filled with kiln dried sand. It took 1.5 bags.

Oypla had the best price including delivery when compared across other retailers. Despatch could have been quicker (hence 4 stars) but we were in no rush.

Very satisfied overall ☺️

March 8, 2026
Rated 1 out of 5 stars

Not happy as it says parcel was…

Not happy as it says parcel was delivered but not received them

March 6, 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Still waiting ten days in - 48 hour delivery

Ordered two under counter fridges through these from the Range. Quick and easy to order. Evri got the items Mar 8th. Stated two day delivery. Last update was just after midnight 9th March into the 10th. Now the 17th and despite several chases all I get is we will escalate to the courier. Why can’t a call be made and two fridges found at the courier and get delivered or here’s an idea two more get express delivered to me the customer. Get nowhere with bots etc etc and when called Oypla system was down and no call back possible. Updated 17/3. Spoke to customer services after evri had emailed me to say items lost. Basically would not take my word and best they would do is refund. Would not resend items on express delivery despite me offering to send them the email I had. Appalling customer experience. Steer well clear. Updated 20/3 - after agreeing a 48 hour refund on Tuesday…. Guess what no refund received. And worse yet, items now so day going to be delivered today after Evri reversed their we’ve lost them email and must have found them. Items not now required as so Oypla please sort and get me my money back or I will go to my Bank today and get them to recover it.

March 8, 2026
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

I did not receive an invoice receipt

I did not receive an invoice receipt i requested it 7 times ?
In the end i had to go on live chat to get one ! i also requested a re-set link for my password over and over and received nothing ?
Poor service I wont use Oypla again !

March 5, 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 4 out of 5 stars

It does the job

Holes did not line up to put together, but with a mallet and a gentle tap I fixed it. Easier than sending it back etc
Now rolling my garden, Does the job

March 11, 2026
Rated 1 out of 5 stars

I had a bad experience

I had a bad experience. I bought an item that was damaged, and I returned it, but Oypla is claiming they haven’t received it yet.
I am still waiting for a refund

I’ve already sent four emails to the customer service team at cserviceoypla.com.

Thank you I have now receive a refund

February 24, 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Bought a garden trolly from this…

Bought a garden trolly from this company and on recieving this item on the instruction check list it said 8 washers but on checking there was only 5,so on discovering this I tried ringing the oypla to find a answering service that took me to different options but none of the options took me to a act company agent , so I got in touch through live messanger to be told that they don't provide replacement parts. As it was only three washers it would be easy enough to post ,but there solution was return it for full refund but it's not that easy with the postoffice a mile away and the product been heavy and my age of 68 not practicle so not happy at all ,but after going and buying some before I started they turned out to be enough anyway

March 3, 2026
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

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