Oypla Reviews 17,538

Very good service and friendly

Well packaged, great quality goods

Never received it

Do not use this company - their customer service is a joke. They dispatch an order with half the items missing 5 heavy fencing stakes) but then require the whole order to be returned in order to be sent a replacement order.

Would have been happy to accept discount on the order to allow me to source alternative stakes but as they have a cap of 15% discount they can offer, they would prefer to pay shipping costs for the return then send out replacement.

I still haven't received my order

Easy to order, delivered quick too. Good sturdy step ladder.

Excellent product delivered promptly at a great price thank you!

A second purchase of this electric cool boxes. It's a very effective cooler but the handle fastenings gave up quite quickly so I have to carry it without a handle. Hence 4 stars not 5. Otherwise good for my needs.

Very happy with the product, but given low rating due to delay in the delivery, should should have been delivered on Friday 6th February but didn't receive it until 17.00 Monday 9th, I was moving house on Tuesday and was worried I wouldn't receive it in time

Item not fit for purpose no drip.

pleased to receive the items in good time

Delivery within a week.
Coolbox working and satisfactory as expected.

Missing part can’t get in touch with company to return.

Delivered ahead of schedule. Well packaged. Better quality than expected for the price. Straightforward to assemble and looks good in situ. Would have preferred 3 sides to each component, but what can you expect for £25.99? Pretty good value all round.

I purchased some cast iron pans via tesco. They arrived in soaking wet packaging, broken which meant they had sharp edges and were dangerous.

I contacted via the tesco app for a refund as instructed and no one got back to me.

I then contacted them via email to recieve a generic email showing they hadn't even read my email. I'm still waiting on a reply to solve the matter.

It's been nearly 2 weeks, the pans are still sat here broken.

Unfortunately it seems Oypla supply low quality not fit for use products and have poor customer service.

I would advise avoiding.

Reply to Oypla 06.02
Thanks for another generic cut & paste reply. As you can see from my review, I've done that, you haven't replied. Awful customer service.

This is the worst customer service exprience I have had in my life... I bought an electric balnket with Tesco marketplace not realising that I would have to deal with 3rd party sellers if anything went wrong. The company used EVRI to deliver my item which arrived a full 5 days before it was due meaning I wouldn't be home to await the delivery and the driver just left it outside of my property so the parcel was either lost or stolen. I contacted the customer service team via email and shared all the details of what had happened twice and only received the same automated response 'your order shows as delivered'. There is no way to contact this company via phone as it just goes round and round in a loop with no option to speak to a human. Worst of all I had the same issue with the second parcel from another company being left outside on the same day and they responded a million miles better by at the very least investigating and looking into the issue. Even EVRI contacted me and apologised for leaving the parcel unattended. Absolutely appalled and disappointed by the way this company is handling things and if I ever see their name again I would steer clear from them in the future. Nightmare and money wasted on an item I desperately needed and still haven't received 1 week later!!!

Very prompt delivery.
Item just as advertised.

Excellent quality item at very competitive price. Well packaged. Prompt delivery.

Great product at a great price