PadStore Self Storage Reviews 81

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have had a storage unit with PadStore in Melton for about 3 years and then a second unit over the last 6 months. The units are clean, well maintained and very secure. The opening hours are also v... See more

Company replied

Rated 5 out of 5 stars

Unit was great size, clean & secure. They upgraded the unit during our hire & moved over all the belongings with care & organisation. Access to the unit was easy with good security. Would highly recom... See more

Company replied

Rated 5 out of 5 stars

Outstanding service. George and Sarah could teach a lot of companies how to treat customers. Good quality clean containers, easy, yet secure access. Reasonable monthly costs with a prorated refund fo... See more

Company replied

Rated 5 out of 5 stars

From the moment I realised I needed storage (and quickly) Padstore have been a dream to deal with. The online quote and booking process was easy and a small issue I had accessing site was dealt with... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility
  5. Storage Insurance Company

Written by the company

PadStore Self Storage offers Flexible, Economical and Secure Self Storage in Grantham, Melton Mowbray, Sleaford, Oakham and surrounding areas. 24/7 access, 365 days a year. Great Value Guaranteed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. I would use padstore again in the future.

November 12, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for this great review Kerry, we really appreciate you taking the time to leave this for us, and we're pleased everything worked well for you. All the best for the future and please do get in touch if we can be of assistance again another time.

Rated 5 out of 5 stars

Great 24/7 self storage

Secure storage, easy access, peace of mind, friendly, helpful customer service, affordable price, flexible to our needs. PadStore gave us the extra storage space we needed at home to help us juggle moving house, a newborn and a poorly family member. Would highly recommend.

October 31, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you very much indeed for this glowing review Diana, we really appreciate you taking the time to leave this for us. We're so pleased to hear that you found everything so helpful and easy for you when you needed storage. If we can ever be of assistance again in the future then please do get in touch again. All the best in the meantime and thank you again.

Rated 5 out of 5 stars

Safe and secure

Never an issue, storage unit was safe and secure staff easy to talk to

November 1, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for this brilliant review Thomas, we really appreciate it. It's also great to know that you never had any issues and that you found our security and staff to be so good too. Thank you for your valued custom and please do let us know if you need our services again in the future.

Rated 5 out of 5 stars

Excellent facilities at padstore 24…

Excellent facilities at padstore 24 hour cctv security gates can’t recommend enough staff at padstore are helpful and understanding of your needs will highly recommend them to anybody need storage xx

September 4, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us with this fantastic review Sharon, we really appreciate your kind words and are so pleased to hear that everything worked so well for you. Thank you again for your loyal and valued custom while you stored with us and we wish you the very best for the future.

Rated 5 out of 5 stars

Great storage solution

Secure, affordable, easily accessible storage site literally just off the motorway. Well worth the trip out of town for me, due to the price difference and straightforward, trustworthy approach of the management team, who were pleasant, professional and made everything really easy to manage. Lovely people, prompt and clear communication, helpful customer service. If only more businesses were run like this we'd all be a lot happier and more stress-free.

August 20, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for this amazing review Simona - we really appreciate you taking the time to leave us with this valuable feedback. It's great to hear and know that you've been so pleased with our service, facilities and prices. Thank you for choosing to use us for your storage needs and we wish you the very best for the future.

Rated 5 out of 5 stars

Excellent container storage

Large site at Grantham provides a lot of capacity in terms of number of containers. Accessible at all hours. Useful price discount if you're paying in advance, say, for a year. Also on termination, charges refunded pro-rata. Strongly recommended.

August 12, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for this brilliant review Michael, we really appreciate you taking the time to leave us with this fantastic feedback. We're so happy to know that everything worked so well for you and that you are so pleased with our services, facilities and pricing that you'd strongly recommend us - this means a huge amount, thank you. All the best for the future, thanks for choosing to use us, and please do get in touch if we can be of help again another time if you need storage locally.

Rated 5 out of 5 stars

I needed a small unit for a few weeks…

I needed a small unit for a few weeks and PadStore Oakham had an ideal solution. It was good to be able to park really close to the entrance. Loads of security cameras which was very reassuring. When it came to the end of my rental my key deposit and credit balance was settled very quickly. A hassle free experience. Thank you

August 8, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us with this fantastic review Michael - we really appreciate it. It's great to hear and know that everything worked so well for you at our new Oakham facility, and we're really pleased to have been able to help with your storage needs. Thank you for choosing to store with us and we wish you the very best for the future.

Rated 5 out of 5 stars

What a great setup and fantastic Customer communication

What a great setup, super helpful team, so easy to set up when you need it, no fuss just fantastic service. Highly recommend

July 24, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for your very kind words and this fantastic review Janet, we really appreciate it. We're so pleased everything worked so well for you and wish you the very best for the future. Thanks for choosing to use us and we hope to see you again another time if you need storage.

Rated 5 out of 5 stars

I used padstore for 18 months and can’t…

I used padstore for 18 months and can’t fault them. I never once had to worry about my items as I knew they were safe and secure. The process of hiring and giving back the container was simple and easy and all emails and phone calls were answered quickly and effectively. 100% would use again.

July 11, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for this amazing review Amy - we really appreciate you taking the time to leave us with this valuable feedback and we're delighted to hear that everything worked so well for you while you stored with us. Thank you again for your valued custom and please do get in touch again if we can be of help in the future. In the meantime, all the best and thanks again!

Rated 5 out of 5 stars

Easy and first class

Easy to set up, communication is first class, I would definitely be using again and recommending

July 8, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for this great review Dan, we really appreciate it and are delighted to hear that you've been so pleased with our services and facilities. Thank you for your valued custom and we look forward to helping you out with any future storage requirements you may have. All the best in the meantime.

Rated 5 out of 5 stars

Really great team great place to store…

Really great team great place to store items never felt at risk. All my furniture was in there for a year. Great prices like the gate ring and it opens anytime of the day. Would use again especially at the prices. So polite staff been trained to high standard.

May 22, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us this fantastic review and for the very kind words Dan, we really appreciate it. It's really great to know that you've been so happy with our service and facilities - we aim to make everything as secure, easy and efficient as possible. Thank you for choosing to use us and for your valued custom while you were storing with us. If you ever need storage in the area again then please do get in touch. All the best for the future and thanks again.

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with. Always available when you want to speak to them.
( Very rare when most companies now make it impossible to speak to them!! ) Good site, always clean and accessible. Well done, a pleasure to deal with. P.S. I was with them for two years.

May 12, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us this fantastic review Ian, we really do appreciate it. We're delighted to hear you've been so happy with our service and facilities - we always aim to please but to hear that it's all working well is great to know. Thank you for your loyal and valued custom while you stored with us and we wish you the very best for the future.

Rated 5 out of 5 stars

Needed a storage summer 2018

Needed a storage unit back in summer of 2018 to store households goods found the padstore the perfect place easy to sign upto very good communication from owners and staff
Key collection very quick payment each month including insurance good with clear invoices
Over my time with them place just got better and better access to site free mobile number site always clean.
at one point I had two units so helpful were the staff in setting up a second unit needed just for a few weeks
Used site day and night always feel safe and secure
Would recommend to any individual or business long or short let
The only reason to leave March 2024 was no longer required .

March 19, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you so so much for this amazing review Andy, it is both extremely kind of you and very much appreciated by us. An even bigger thank you for your incredibly loyal custom since 2018. Back then we'd not long started the business and it is only because of fantastic customers like you that we've been able to grow and improve our services and facilities for everyone since. We are humbled by your kind words and so pleased to know that everything worked so well for you throughout your time with us. Thank you again for being a sincerely valued customer of ours and we wish you the very best for the future.

Rated 5 out of 5 stars

Really easy to set up storage

Really easy to set up storage, collect keys and access. Kept up-to-date with all information on access and any price changes.
Can’t thank you enough for making storage while we were moving so simple and straight forward.

March 8, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for taking the time to leave us this great review Helen, it is very kind of you. We're delighted that everything worked so well for you and that we were able to keep things simple at a time when you're so busy. All the best for the future and please do get in touch if we can help again another time.

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Sarah was wonderful, her emails, had all the information we needed making all procedures easy. Thank you Padstore!

March 9, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for taking the time to leave us with this fantastic review Laura - we really appreciate it and will be sure to pass on your compliments to Sarah. We're so pleased to hear that everything worked so well and easily for you while you stored with us too. Thanks for storing with us and all the best for the future!

Rated 5 out of 5 stars

Nice and easy storage

Simply the most easiest people I think I've dealt with.
Very helpful in the first instance , peace of cake to set it all up, 24/7 access and brand new containers with great security.

December 19, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for this fantastic review Simon. We really appreciate you taking the time to review your storage experience with us and we're delighted to hear that everything worked so well for you. Thank you for your valued custom and please do get in touch if you need any storage again in the future. All the best!

Rated 5 out of 5 stars

5 Storage and service.

Great location on edge of Sleaford. Easy access 24/7 with electronic gates operated from your own phone. Efficient and courteous service from Sarah. Good choice of payment and hire plans to suit shirt or long term storage needs. Would highly recommend.

January 18, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for taking the time to leave us this fantastic review Karen - we really appreciate it. We're delighted to hear that you've been so pleased with our facilities, services and prices / payment options. It's great to know that it's all worked so well for you while you stored with us. Thank you again for your valued custom and all the best for the future.

Rated 5 out of 5 stars

Padstore provide an excellent service

Padstore provide an excellent service. I needed storage for a few items of furniture from my late mother, including a dining table that was my mother's absolute pride and joy. The storage was spotless and the items were in immaculate condition when we picked up them up at the end of the storage period. The storage contract was easy to arrange, the staff were flexible and understanding and we were very pleased all round. 5 stars for great customer service and for the reliability of the storage.

January 7, 2024
Unprompted review
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Reply from PadStore Self Storage

Thank you so much for taking the time to leave us this fantastic review Rosie, we really appreciate it. We're so pleased to hear that everything worked so well for you during a clearly very difficult time for you personally, and that you're so happy with our service and facilities. Thank you for your valued custom while you stored with us and we wish you the very best for the future.

Rated 5 out of 5 stars

Excellent!

Our whole experience with Padstore has been brilliant and I would highly recommend them. Their communication, service, facilities and attention to detail are excellent and could not be bettered.

Thank you.

December 27, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you for taking the time to leave us this fantastic review Gareth, it is hugely appreciated. We're delighted you've been so pleased with all that we strive to provide and would like to thank you for your valued custom while you stored with us. We wish you the very best for 2024! Thank you very much again!

Rated 5 out of 5 stars

Great storage facility

Great storage facility, prompt, friendly and flexible assistance by all.
To top it off the facility sits within the confines of a bit of our history, home of the spitfires.

Thank you again PadStore

December 11, 2023
Unprompted review
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Reply from PadStore Self Storage

Thank you very much for this glowing review Jason, we're really do appreciate you taking the time to leave this for us. It's great to hear and know that everything worked so well for you while you stored with us. Really pleased that you like our location on the old Melton Airfield too. Thank you again for your valued custom and all the best for the future.

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