Very poor customer service, One items arrived damaged (another with a loose heavy duty staple that I didn't claim for) Emailed multiple times, the first with a response and then no further response... See more
Company replied
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The foreign finch food is sometimes hard to find on their site but worth the search. Amazon price £14.99 and Parrot essentials is half that + £3.99 postage so best to order several at one time. The... See more
Company replied
Great value. As a NI resident I find it really hard to find any decent online sellers who don't charge crazy amounts of money for shipping. Really pleased that Parrot Essentials stocks all the major b... See more
Company replied
Parrot Essentials - so pleased we 🦜🦜🦜🦜🦜 found you! An excellent company who are totally customer focussed and highly professional. Nothing is ever too much trouble to sort out. Great product... See more
Company details
Written by the company
Parrot Essentials (www.parrotessentials.co.uk) is your top destination when it comes to high quality parrot products that you and your parrot will surely love. Here at Parrot Essentials, we understand the needs of your pet as we are parrot owners ourselves. This is why we exhibit excellent quality in everything, ensuring that your parrot will get only the best. We are well-regarded as a trustworthy supplier that provides personalized service for parrot owners and their pets in a fast and convenient manner. At Parrot Essentials, you are guaranteed to have satisfaction, for we streamline top quality in all our products and services. In addition to our wide range of parrot products, we also run a parrot boarding hotel, which lets you make sure that your parrot is in great hands as you tend to a vacation or an emergency. We offer parrot toys which your pet can enjoy, nutritious parrot food that your parrot will love, sturdy cages to protect and keep your pet safe and many other parrot supplies. Most of the items on our wide range of products have been tried and tested by our own flock, so your parrot is sure to love them, too. We offer the complete package that will let you keep your parrot entertained, happy and healthy.
Contact info
Unit 2 Princes Works, TW11 0RW, Teddington, United Kingdom
- 0800 327 7511
- admin@parrotessentials.co.uk
- www.parrotessentials.co.uk
3.3
Average
1K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EXCELLENT WEBSIDE!!
February 16, 2018
Unprompted review
As usual fast delivery & helpful staff
February 14, 2018
Unprompted review
Great next day delivery
February 14, 2018
Unprompted review
I am happy with the service at the end
I am happy with the service at the end. Just one day delivery does not mean that you will get your parcel next working day. So it is a little bit annoying as you pay for one day delivery and get it after two days. But they sorted out this issue for me, so they deserved 5 stars for sure!
February 14, 2018
Unprompted review
Good products quick delivery
Good products quick delivery. Will be buying again.
February 13, 2018
Unprompted review
so like these items i get from this …
so like these items i get from this site. great choice.cant go wrong.
February 12, 2018
Unprompted review
Very efficient and was with me within 3 …
Very efficient and was with me within 3 days of ordering ********
February 11, 2018
Unprompted review
Great Products delivered super fast
Great Products delivered super fast all made by easy ordering online through their website. A wide range of quality products for bird keepers.
February 10, 2018
Unprompted review
Service was excellent
Service was excellent, and the products are of very good quality. I have an African Grey who is a big representative of his species and very strong. He destroys most "normal" plastic-type toys in minutes even those recommended for Greys. The ones I got from Parrot Essentials are standing up well.
February 10, 2018
Unprompted review
Excellent food and service
Excellent food and service. I had a problem with my order (was my fault) this was sorted promptly and efficiently. The service is excellent .
February 9, 2018
Unprompted review
Item came very quickly and very well …
Item came very quickly and very well packaged
February 8, 2018
Unprompted review
Would have been 5 if I was not left …
Would have been 5 if I was not left hanging on the phone. had to ring back later
February 8, 2018
Unprompted review
Reply from Parrot Essentials
Hi Laurence.
Thank you for the feedback.
I am really not sure what happened and why the line dropped. When I tried to return the call it was engaged because you were still waiting on the other side.
I am sorry about this technology hiccup.
We will try to do better the next time.
Kind regards,
Anguel
Great products and service and advice …
Great products and service and advice much appreciated
February 8, 2018
Unprompted review
Very quick and easy ordering
Very quick and easy ordering, delivered promptly.
February 8, 2018
Unprompted review
Arrived quickly,packaged well and …excellent
Arrived quickly,packaged well and everything I wanted was in stock.will use again
February 7, 2018
Unprompted review
5 stars all round!
I’ve used several times now, exceptional value, good quality products, quick delivery too. It’s nice being able to filter products by bird type too. Thank you
February 6, 2018
Unprompted review
Excellent service.
Excellent service.
My parrotlets Mango and Paya are very happy with the toys.
Generous sales great bargains.
February 5, 2018
Unprompted review
Ordered a cage
Ordered a cage. It arrived on the day I was given. Had a slight problem with a broken base but this was sorted out ASAP with no problems or waiting. Will be buying again
February 5, 2018
Unprompted review
Excellent service
Excellent service. Next day delivery as promised. Thank you
February 5, 2018
Unprompted review
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