Very poor customer service, One items arrived damaged (another with a loose heavy duty staple that I didn't claim for) Emailed multiple times, the first with a response and then no further response... See more
Company replied
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The foreign finch food is sometimes hard to find on their site but worth the search. Amazon price £14.99 and Parrot essentials is half that + £3.99 postage so best to order several at one time. The... See more
Company replied
Great value. As a NI resident I find it really hard to find any decent online sellers who don't charge crazy amounts of money for shipping. Really pleased that Parrot Essentials stocks all the major b... See more
Company replied
Parrot Essentials - so pleased we 🦜🦜🦜🦜🦜 found you! An excellent company who are totally customer focussed and highly professional. Nothing is ever too much trouble to sort out. Great product... See more
Company details
Written by the company
Parrot Essentials (www.parrotessentials.co.uk) is your top destination when it comes to high quality parrot products that you and your parrot will surely love. Here at Parrot Essentials, we understand the needs of your pet as we are parrot owners ourselves. This is why we exhibit excellent quality in everything, ensuring that your parrot will get only the best. We are well-regarded as a trustworthy supplier that provides personalized service for parrot owners and their pets in a fast and convenient manner. At Parrot Essentials, you are guaranteed to have satisfaction, for we streamline top quality in all our products and services. In addition to our wide range of parrot products, we also run a parrot boarding hotel, which lets you make sure that your parrot is in great hands as you tend to a vacation or an emergency. We offer parrot toys which your pet can enjoy, nutritious parrot food that your parrot will love, sturdy cages to protect and keep your pet safe and many other parrot supplies. Most of the items on our wide range of products have been tried and tested by our own flock, so your parrot is sure to love them, too. We offer the complete package that will let you keep your parrot entertained, happy and healthy.
Contact info
Unit 2 Princes Works, TW11 0RW, Teddington, United Kingdom
- 0800 327 7511
- admin@parrotessentials.co.uk
- www.parrotessentials.co.uk
3.3
Average
1K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t want to get to much into it but…
Don’t want to get to much into it but don’t think I will order in the future.
March 2, 2018
Unprompted review
Reply from Parrot Essentials
Jai, I am very sorry to hear you feel this way. Kind regards, Anguel
Excellent
Really quick delivery and good quality products. Will definitely be buying from this site again
March 2, 2018
Unprompted review
Bad packaging/ broken toy
one of the toys was broken and had to be thrown away. They were packaged in a bag with bubble wrap on the outside but that did not stop the toys from clashing together
March 1, 2018
Unprompted review
Reply from Parrot Essentials
Dear Sarah,
I am very sorry to hear that your parcel arrived damaged.
Are you able to email me a picture of the packaging?
This particular toy is shipped in a box, so it is beyond me why it would arrive in a bag.
Of course we will take full responsibility for the damaged item and issue a refund.
I will send you the details in an email.
Kind regards,
Anguel Iordanov
Always great products and fast delivery…
Always great products and fast delivery . . recommended
February 28, 2018
Unprompted review
Good fast service and good value for…
Good fast service and good value for money.
February 26, 2018
Unprompted review
Excellant delivery time
Excellant delivery time, my parrot is well pleased with everything with have purchased from this company. Would recommend
February 26, 2018
Unprompted review
Excellent service
Excellent service, fast delivery,good quality,really helpful
February 26, 2018
Unprompted review
Couldn’t fault the service
Website is easy to navigate, very competitively priced and items arrived quickly in perfect condition. The little trial sample of seed was very much enjoyed by my cockatiel as he patiently waited for his new bath to be installed.
February 24, 2018
Unprompted review
Very happy with my product very fast…
Very happy with my product very fast postage thank you
February 24, 2018
Unprompted review
I have a parrot called hazard I have…
I have a parrot called hazard I have brought lots of toys and food treats from parrot Essentials and he loves them all I would recommend parrot Essentials to other people I will always buy from parrot Essentials whilst I have hazard.
February 23, 2018
Unprompted review
Trusted supplier.
Great products, easy to order, speedy delivery. Always a pleasure to deal with and my most trusted supplier of parrot toys. I know their products will be safe for my birds.
February 21, 2018
Unprompted review
Excellent service and value ,superb…
Excellent service and value ,superb choice of toys.
February 20, 2018
Unprompted review
very good
very good exercelent would recommend only fault was miserable man who delivered
February 19, 2018
Unprompted review
First Time Customer
no problems, competative pricing, item deliverred timely and in good condition. off to a good start :)
February 19, 2018
Unprompted review
A very satisfied customer
Items are easy to order on Webb site, orders are dealt with and delivered, in good time, and there is always a note inside the order thanking the customer for placing the order with parrot essentials.
February 18, 2018
Unprompted review
If I could give them a 6th star I would…
If I could give them a 6th star I would for their customer service alone.
The website is super easy to use because you can browse by bird so I don't have to wade through a thousand cockatiel toys to find toys for my macaw. Orders are prompt and if there's a problem they sort it immediately, they have a great selection and fair prices.
They've made a loyal customer out of me.
February 17, 2018
Unprompted review
Reply from Parrot Essentials
Thank you so much Teri.
We always try to do the best we can and look after our customers before and after the sales.
Kind regards,
Anguel
Fast delivery
Fast delivery. Great parrot food. My parrot loves this food! Thank you
February 17, 2018
Unprompted review
Amazing, quick and reliable!
I would recommend this company to anyone! The little touch with some parrot food in the package was really nice! Thank you!
February 16, 2018
Unprompted review
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