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Rated 1 out of 5 stars

I made two payments through Payssion — $30 and $10. Both transactions went through successfully, I have receipts and confirmation for both. Yet somehow, NONE of the funds ever appeared on my b... See more

Company replied

Rated 5 out of 5 stars

We love working with Payssion. Their gateway is easy to use, their support team is quick and helpful (shoutout to Nana, our manager!), and the most important thing - they help us to provide a variety... See more

Rated 5 out of 5 stars

Until about a week ago worked fine but now whenever I try to do a payment in a website that I’ve always used Payssion, it gives me a message saying “User blacklisted“ and doesn’t let me proceed even... See more

Company replied

Rated 5 out of 5 stars

1. Fee A nominal fee will be applied to payments based on the payment processor method. 2. Payment Receiving Time The payments are received in seconds. 3. Local Payment Processors There ar... See more

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3.9

Great

TrustScore 4 out of 5

131 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Payssion is highly recommended

Payssion has been great for me. The support is outstanding and also on Skype. You get instant answers to any issues. They even help you app;ly for new gateways. Anyone looking for a payment gateway, and want local currencies with clients in various countries, then this is the one to get. I highly recommend this!

May 28, 2020
Unprompted review
Rated 5 out of 5 stars

The right gateway to growth with

My experience with Payssion from day one has been great.
The onboarding was carried out by Nanna, she helped me at all times from the creation of the account to contacting the support team to solve the queries with the integration.

The product is stable, it works and it is all automated, we do not have to worry about manual procedures.

We have been using Payssion for 2 years and no complaints, thanks for the service!

May 11, 2020
Unprompted review
Rated 1 out of 5 stars

BAD SERVICE

I have made a purchase AGAIN for $100 (NZD) BIGO diamonds but did not receive it AGAIN. I have made the same purchase on 22nd April but did not receive it. I got told to wait so that the money will be credited back within 3 days but did not get the money. Now I am out $100 again and did not receive what I purchased. This is the 3rd time it has happened to me when I use payssion to pay for BIGO diamonds. Please fix this ASAP. I have been emailing.

April 30, 2020
Unprompted review
Payssion logo

Reply from Payssion

Hi Kurt,

Sorry for the the inconvenience. Your payments were under review because of the riks it may be involved. We have confirmed the payments and replied to your email. Please check it and let us know if you have any questions.

Thanks
Payssion Team

Rated 5 out of 5 stars

They have been pay service my website…

They have been pay service my website for 6 months. I had no problems. They have smooth and high quality services. They also have a support team that instantly returns to me whenever I want. There is no other company in the world that has so many different payment methods.

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

The best payment gateway I've ever…

The best payment gateway I've ever used. I work with them for many years without any issue. You can easly receive payments trought paysafecard, sofort, BTC and many other services

April 22, 2020
Unprompted review
Rated 1 out of 5 stars

This is the second time that I have…

This is the second time that I have been doing recharging to BIGO diamonds . But I haven’t received any diamonds . Are you guys running your business doing fraud with the people . I want refund or recharge . I have the receipt Nd the email receipt transaction.

April 21, 2020
Unprompted review
Payssion logo

Reply from Payssion

Hi,

Sorry for the delay. Your payment was not confirmed on time because of the fraud risk it may be involved for that amount. We received your email last night and the payment has been confirmed. Please check it and let us know if you have any questions.

Thanks
Payssion Team

Rated 5 out of 5 stars

Working for 2 month, great service.

Working for 2 month.
1, Great customer service, always peply fast and clear.
2. Payouts on time, till this moment.
3.No reserves/fees.
4. Great for business, protection from chargbacks.
5, Got fast approval, greatly satisfied.

April 14, 2020
Unprompted review
Rated 1 out of 5 stars

Purchased credit for a site called…

Purchased credit for a site called bitSkins. I've made multiple payments ( 4 total ) and only recieved credit for one of them!

Tried to contact payssion about this but still no reply after several days. Do not recommend using bitskins and/or payssion since it looks very untrust-worthy with them ignoring customers.

March 22, 2020
Unprompted review
Payssion logo

Reply from Payssion

Hi,

We tried to search but found no such emails about this merchant. Please check if your email was sent successfully and resend it if needed. Please also make sure you contact us at support@payssion.com.

Thanks
Payssion Team

Rated 5 out of 5 stars

Faithful Payment Gateway For Hosting Providers

Payssion supports multiple payment methods such as Alipay, WebMoney, Qiwi Wallet, Yandex Money and other official payments across the globe. Since when I have started my web hosting company in March 2016, I have been using Payssion integrated with WHMCS Web Hosting Automation and Billing Software and I have never had any issues with them. It works as expected and I am thankful to them for providing such an easy tool and integration to do the business to work. I am highly recommending Payssion for hosting providers to use it for accepting payments from clients across the globe.

February 26, 2020
Unprompted review
Rated 1 out of 5 stars

the bad service i ever received

the bad service i ever received
i purchased some bigo diamonds on 21/1 but haven’t received the diamonds( normally it’s come straight away) i sent the email for support@payssion to ask for helping but i haven’t hear anything back from them till today,this company is untrusted, i’m feel like being frauds.

January 26, 2020
Unprompted review
Payssion logo

Reply from Payssion

Hi,

Sorry for the late reply. We missed your first email, which caused the late reply. Regarding the your payment, it has been confirmed and we have notified the merchant about this. Please let us know if you have any questions.

Thanks
Payssion Team

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company, there are many payment processors available that are much safer.

My experience was terrible, Payssion is really amateur and unreliable, rolling reserve can easily last 12 months and they make their own rules the way they think best.

If you have money on the balance, just withdraw and forget about that processor!

Edit: If this is an attempt to make me look like the bad guy in the story, that's really funny. The company's rating is low enough to notice that I'm not the only one who's had problems with this company.

The most hilarious thing about Payssion is trying to mention clients who haven't received the product in 11 months as if it was my fault to try to make me look guilty. I will simply refund another customer who had the order misplaced at Customs in the destination country.

I have worked with several payment processors, I've been partnering with Paymentwall for over 14 months and never had a problem with them. But Payssion really tries to make people believe that I am the problem.

Paymentwall, Stripe, 2Checkout, EBANX...I give my recommendation to readers, I've never had problems with these companies and I strongly recommend instead of wasting your time with this amateur payment processor.

December 27, 2019
Unprompted review
Payssion logo

Reply from Payssion

Hi Andre,

We usually don't have rolling reserve for normal merchants, however, we keep receiving complaints/disputes from your customers saying they have not received the products, and we had no way but delayed your settlements when you failed to offer the delivery proof for such disputes.

Regarding "rolling reserve can easily last 12 months", we found you used our service to collect payments between December 2018 and January 2019. We delayed 6 months for your settlement and settled 95% of the funds in August 2019 and held 5% due to potential disputes from your customers.

P.S. Today we received another email from your customer saying he still didn't receive the delivery after waiting 11 months. We just forwarded the email to you. Please check it and get back to us ASAP.

Thanks
Payssion Team

Rated 4 out of 5 stars

And im still waiting..

Bought bitskins balance (750$) and after more than 1 week i still didnt receive any balance. Already tried to contact Payssion but no response. Because of that i cant recommend their service, never had these kind of problems with other payment methods.

Update 25/12/19: Sent you another mail.
Update 26/12/19: It was solved, i received my balance. Thank you for your quick help! Upped my rating from 1 star to 4 stars.

December 24, 2019
Unprompted review
Payssion logo

Reply from Payssion

Hi,

We tried but didn't find your email. There is a possibility that we missed your email. Can you please contact us at support@payssion.com? so we can check it and get back to ASAP.

Thanks
Payssion Team

Rated 1 out of 5 stars

I buy some BIGO diamonds already paid…

I buy some BIGO diamonds already paid now so days I didn’t get my diamonds send three four emails then they reply I feel someone cheated me so I don’t referred any one buy BIGO diamonds from this site

November 19, 2019
Unprompted review
Payssion logo

Reply from Payssion

Hi,

Sorry for the delay. It takes time for us to confirm your payment made by POLi because the funds may not be cleared by the bank. Your payments have been confirmed and the bigo diamonds should have been delivered to you. Please recheck it and contact us at support@payssion.com if you have any questions.

Thanks
Payssion Team

Rated 1 out of 5 stars

Terrible service slow reponse

I pay for a premium VPN account via a middleman financial company and finally payssion turn out to be the payee!!! Obviously payssion is also a middleman financial company. How is that could be? Is that a fraud manipulated by payssion?

October 30, 2019
Unprompted review
Payssion logo

Reply from Payssion

Hi,

We are the payment service provider and we help the merchants process the payments, however, we can't promise you would get fast reply from the merchant as we don't sell the products. Please contact us at support@payssion.com if you don't get reply from the merchant, and we will help you contact the merchant about your issue.

Thanks
Payssion Team

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