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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like stickers, cards, and boxes meet or exceed their expectations. Many appreciate the efficient ordering process and the user-friendly website, which makes designing and placing orders straightforward. Reviewers also highlight the quick turnaround and early delivery of their orders, often receiving products well before the estimated date. However, some customers experienced issues with product quality, finding items to be thinner or less vibrant than expected, or having problems with elements like peeling labels. A few people also encountered difficulties with delivery, such as water damage or delayed shipments, and some reported receiving incorrect items or designs that deviated from their original specifications.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers are delighted with the quality of... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the outstanding and high-quality... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, quick... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the website's ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

541 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Quality of work and ease of using…

Quality of work and ease of using website.

June 18, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear you enjoyed the quality of our work and found our website user-friendly. Your satisfaction is our top priority! -Customer Care

Rated 1 out of 5 stars

No cooperation

After seeing the proof I reached out to Print Place to explain my order was wrong and needed adjusting. 1 day after my request they went into production anyway, producing an item that is worthless to me now. After trying to prevent the shipment to no avail I received the product more than 3 weeks after I ordered a 2 day delivery as well. Zero help in fixing the issue. Took my money and did nothing right. Do not recommend. Made a new order with a new company the same day.

June 19, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

We're truly sorry to hear about the trouble you've experienced, and we appreciate you taking the time to share your feedback. That definitely doesn't sound like the smooth process we aim to provide. We'd like to look into this further and see how we can make things right—could you please share your order number with us? -Customer Care

Rated 5 out of 5 stars

Truly the Best!

PrintPlace was recommended to our organization. We are very happy with the A1 service, quality, and pricing.

June 4, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for the fantastic feedback, Susan! We're thrilled to hear that you and your organization are happy with our service, quality, and pricing. Your recommendation means a lot to us! -Customer Care

Rated 5 out of 5 stars

Quality job

Stickers were well printed and the backing was easy to remove -- a big plus compared to the last order we got from a different vendor. We'll use PrintPlace again.

May 23, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for the fantastic feedback! We're thrilled to hear that you loved the quality of your stickers and found the backing easy to remove. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great quality and easy ordering

The ordering was simple and straightforward, and the bookmarks were delivered today - and are perfect!

June 9, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Luis, for your fantastic feedback! We’re thrilled to hear that you found the ordering process easy and that your bookmarks met your expectations. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

very happy with my purchase

very happy with my purchase. good quality product

June 5, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Jeannie! We’re thrilled to hear you’re happy with your purchase and found our product quality excellent. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Placing an order with PrintPlace was…

Placing an order with PrintPlace was fast and easy. I like that I could reload my artwork multiple times and generate new previews each time. When I had questions, the live chat was super helpful.

May 30, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear that you found the ordering process fast and easy, and that our live chat was helpful. Your satisfaction is our priority, and we look forward to serving you again soon! -Customer Care

Rated 1 out of 5 stars

PRINTED INCORRECTLY AND UNRESPONSIVE CUSTOMER SERVICE

I uploaded a design for a folded business card and when received they printed it incorrectly. I was told their “ system” determined the back (that I designed) should be the front so changed my design when printing. They did this without notifying me about the change which was incorrect! They said they needed me to send them a photo of what I received , which I did and since that time I have heard NOTHING even though i have followed up. I asked that they reprint it correctly as i designed it. My initial order was ordered in plenty of time to receive for an event I needed them for. I explained the time sensitive nature of getting these reprinted but no response to date. The cards were the quality I needed so I have no complaint on that. BUT the fact that their “system” CHANGED MY DESIGN and did so WITHOUT MY PERMISSION and that they have not responded about a reprint in a timely manner is inexcusable. Thus the 1 star review. I would give zero if I could.

May 29, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

We're so sorry to hear about this frustrating experience—especially with something as important and time-sensitive as event materials. That definitely shouldn’t have happened, and we understand how disappointing the lack of communication has been. So we can look into this further and help resolve it, could you please provide your order number? -Customer Care

Rated 5 out of 5 stars

Superb Experience!

Our designer made a mistake on the bleed and your graphic designer fixed it without any fuss and within an hour or so. The order arrived very quickly, actually BEFORE the anticipated date. The flyers looked great! The pricing was competitive. We would not hesitate to use you again for any of our print projects. Thank you.

April 6, 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Chavie! We're thrilled to hear our team was able to assist you promptly and that you loved the flyers. Your satisfaction is our priority, and we look forward to supporting your future print projects! -Customer Care

Rated 5 out of 5 stars

Highly recommend for their outstanding customer service!

UPrinting provided exceptional printing services! The quality of the prints exceeded my expectations—crisp, vibrant, and professionally finished. The ordering process was smooth, turnaround time was quick, and customer service was responsive and helpful every step of the way. I’ll definitely be using UPrinting again for future projects. Highly recommended!

May 1, 2025
Unprompted review

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