PrintPlace Reviews 540

Always so easy when dealing with Print Place. Helpful customer service and fast shipping. The quality of the products we get are top notch.

Ordered bookmarks and they were beyond my expectations. Quick turnaround and early delivery. Beautiful product. Very impressed and I’ll be ordering again.

Highly recommend. Great products; great prices and great service. How can you go wrong here. Can't wait to order with them again. Great job PrintPlace!!

What made my experience great?
1) PrintPlace website was easy to navigate and place my order.
2) PrintPlace price was notably less expensive than the company I had been using for the past 10 years.
3) My Order was delivered 6 DAYS AHEAD OF SCHEDULE!
4) The finished product was SUPERB & BEAUTIFUL

They made a 3 by 6 banner and it was perfect 👌 ,centered perfect, colorful, not blurry just the way I pictured it

Perfect!
Perfect!

Very high quality. Quick shipment. Helpful customer support.

Unfortunately, I did not carefully read the cancelation policy when I booked this hotel. My family told it was in a drug infested area, so I canceled my reservation too late and lost my money due a very short refund windows. $541.00 wasted!

Convenient if you know what you want and good quality of product, with fast turnaround time. I would suggest the development, creating, quoting and ordering process is a little challenging and not so intuitive for each step. Projects should be either in-process or complete at the development level. Getting back to projects in development seem harder than it should be. Seems like a drop-down for projects in design development would be easy to add. Once complete and order is in place, the project should move out of development and into on-order status.

We order stickers the first time and the dimensions where wrong (ie w and H where flipped)

We corrected and ordered a second time and they where still wrong

Print place has been our go to for self adhesive labels, banners, and all types of logo embossed supplies for our businesses. They're professional, knowledgeable and and you'll receive your orders timely.

This is the third year I have ordered boxes from PrintPlace. Designing the boxes is straight forward, and I love that I can see a three dimensional image of the finished project as I design. Prices are very competitive and I have found them to be of consistently outstanding quality. Plus they are always delivered on, or before the estimated delivery date. I will continue to go to PrintPlace for my box needs!

So easy to upload fast and quality the paper was heavier than I expected, and the colors were so vibrant. Great job.

I am attempting to do a re-order of a trial that I had them print a couple of months ago. Now, I wanted to move to full implementation and much bigger orders that would be shipped all over the United States. I entered the order on their website and wanted to discuss it because of its complexity. I called the customer service number on their site, and it went directly to voicemail. I called several times after that initial call and got the same results. I left a message asking for someone to call me back, and it has been 6 hours with no call back. I tried going through the chat, and it was absolutely terrible; they only provided me with information about the number and times and provided no resolution.

I am done and will be moving my ordering to someone else. I don't know who, but if this is the service you get when only needing to ask a couple of questions, I sure do not want to deal with something going wrong. It isn't enjoyable, and our business in total will be significantly more than if we were to move all of our printing to their services.

The order was quick and the product looks great, but customer service needs some work. For example, it took a couple of times to understand the person trying to get me a non-profit application and the process, but it eventually worked. Then, I have been inundated with calls and emails from the "point person" for my account. I finally had to block all communications from him. It was almost harassment. I understand his urgency to keep in touch with new customers, but he needs to be calmed down, or I need a new point person. I will order as needed from Print Place without being pushed. Thank you!

Printing was good.

The box was trashed. The internal boxes are garbage that hold the envelopes. You through a 100 in that were not in a box. Very sloppy back end

The representative that worked with me was very helpful and stepped me through the process of uploading our logo and information.

I had to many times I needed to call back or respond to emails before getting the order approved, when I was informed that the order was approved. when I brought this the Reps attention, and requested that the order be expedited because of the issues, the answer was a polite, no.

They were shipped out super fast and got them quickly. The colors on the car magnets were bold and glossy finish. I will for sure order again!!!

There was a small quality issue and it took quite a bit of time and persistent effort on my part but ultimately the company made good and issued more replacement product. I am very pleased overall with the quality of the finished product-- there were just some labels in one batch that didn't have the sticker able to peel off and quite a few blanks. I would use the company again because the product is good and they ultimately handled an issue.