For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more
Company replied
I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more
Company replied
I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more
Company replied
Company details
Information provided by various external sources
Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.
Contact info
1130 Ave H East, 76011, Arlington, United States
- 877.405.3949
- jason@printplace.com
- www.printplace.com
4.3
Excellent
541 reviews
Replied to 38% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They made good on follow up
There was a small quality issue and it took quite a bit of time and persistent effort on my part but ultimately the company made good and issued more replacement product. I am very pleased overall with the quality of the finished product-- there were just some labels in one batch that didn't have the sticker able to peel off and quite a few blanks. I would use the company again because the product is good and they ultimately handled an issue.
August 14, 2025
Unprompted review
Reply from PrintPlace
Thanks for your thoughtful feedback. We're glad to hear that you were pleased with the final product and that we could resolve the issue. Your experience helps us improve, and we appreciate your support. Looking forward to serving you again! -Customer Care
Excellent Job
I have been using PrintPlace to print my calendars since 2014. The company has learned what I am looking for and have been setting the calendar up the way I like it without me directing them on how. Ronny Kellum was great. I had one little fix to the original draft. In spite of widespread inflation, PrintPlace has been able to hold the per unit cost the same since 2023. Will be ordering our 2027 calendars from PrintPlace.
July 8, 2025
Unprompted review
Reply from PrintPlace
Thank you for your continued trust and loyalty since 2014! We’re so glad to hear that our team, especially Ronny, has been able to consistently meet your expectations and make the process easy for you. We truly appreciate your kind words and look forward to creating your 2027 calendars! -Customer Care
Business card order
The online process was very efficient and easy. The product was received in a timely manner. However, what I ordered was not what I received. My proof was legible on the card, but the final product was transparent and difficult to read.
Update: I was contacted by customer service and they addressed my issues. This process was easy and stress free. I appreciate the great customer service.
July 5, 2025
Unprompted review
Reply from PrintPlace
Hi Larry, thank you for your feedback! We're glad you found the online process efficient and timely. We apologize for the issue with your order and appreciate your insights. We’re committed to improving our service. -Customer Care
The product and price
The product and price. The quality of the product and the speed of delivery.
June 1, 2025
Unprompted review
Reply from PrintPlace
Thank you, Harold! We’re thrilled to hear you loved the quality and speedy delivery of your order. Your satisfaction is our top priority, and we appreciate your feedback! -Customer Care
I really like the door hangers they made
I really like the door hangers they made
July 1, 2025
Unprompted review
Reply from PrintPlace
Thank you for your positive feedback, Daniel! We're thrilled to hear you love the door hangers. Your satisfaction is our priority, and we look forward to serving you again! -Customer Care
Great customer service
Great customer service! Friendly and professional and fast ! Love my products!
August 1, 2025
Unprompted review
Reply from PrintPlace
Thank you, Brian! We’re thrilled to hear you enjoyed our customer service and loved your products. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! -Customer Care
A+ business cards
Creating the business cards on the site was easy. The application is very user friendly. The price is reasonable. The business cards shipped quickly and turned out beautifully.
I get complimented on the uniqueness of my cards often.
August 1, 2025
Unprompted review
Reply from PrintPlace
Thank you, Jaime! We're thrilled to hear you found our platform user-friendly and that your business cards turned out beautifully. Your compliments on their uniqueness mean a lot to us. We appreciate your support! -Customer Care
Personal contact is amazing !
Have used a bunch of online printers. These guys have a unique way of easy ordering online, but personal contact if there is a problem ! Having a person to respond to your questions and issues regarding your order (especially when printing is involved) is actually unusual as most online printers don't do that. As a result, I placed my 8th order with them recently.
July 30, 2025
Unprompted review
Reply from PrintPlace
Thank you for your fantastic feedback! We’re thrilled to hear that you appreciate our easy online ordering and personal touch. Your loyalty means a lot to us, and we’re here to help with any questions you may have. Looking forward to your next order! -Customer Care
Reply from PrintPlace
Thank you, Greg! We're thrilled to hear you loved the high quality and quick delivery of our products. Your satisfaction is our priority, and we appreciate your kind words! -Customer Care
Disappointed
I'm really disappointed in my purchase. I paid more for business cards so I could get them in one day, but they took two days to arrive after the event I needed them for. Also, they are very poor quality with color coming off all sides. They are unusable for my brand. I never received a return call or email after giving this feedback. I will not purchase again. Order 14161536
June 17, 2025
Unprompted review
Reply from PrintPlace
We're truly sorry to hear about your experience. We understand how important it was to have your business cards on time and in perfect condition, especially for your event. The delay and poor print quality you described are definitely not what we aim to deliver. So we can look into this further and make things right, could you please provide your order number? We’d like the chance to help resolve this for you. -Customer Care
Fast, simple, accurate.
Always a simple process to order and the product meets our expectations. Happy customer, will continue to order more.
July 23, 2025
Unprompted review
Reply from PrintPlace
Thank you, Frank! We're thrilled to hear that you find our ordering process simple and that our products meet your expectations. Your continued support means a lot to us! -Customer Care
Outstanding!
The whole process was very easy and I was more than happy with the quality of my order when I received it.
July 22, 2025
Unprompted review
Reply from PrintPlace
Thanks for your fantastic feedback, Cami! We're thrilled to hear that you found the process easy and loved the quality of your order. Your satisfaction means a lot to us! -Customer Care
Reply from PrintPlace
Thank you, Kurt! We're thrilled to hear you love using our services. Your loyalty means a lot to us, and we can't wait to continue exceeding your expectations. -Customer Care
Love the quality of the colors!!!
Love the quality of the colors!!!! Thx
July 19, 2025
Unprompted review
Reply from PrintPlace
Thank you, Felix! We're thrilled to hear you love the quality of our colors. Your satisfaction means a lot to us. We appreciate your support! -Customer Care
The only mistake is that you guys…
The only mistake is that you guys forgot to put the holes in the corners for installation
July 16, 2025
Unprompted review
Reply from PrintPlace
We're sorry for the trouble and understand how frustrating it is when an order doesn’t arrive as expected. We’ve reviewed the details and it appears the hole placement wasn’t included in the original order specifications. We appreciate you pointing this out and are happy to discuss options to make it right. -Customer Care
Rush order was simple
The online ordering was easy and this was a rush job that got here on time. Thank you.
July 7, 2025
Unprompted review
Reply from PrintPlace
Hi,
Thanks for the great review! We’re so glad you’re happy with your order.
All the best,
Customer Care Team
They did an outstanding job using…
They did an outstanding job using brilliant color and great setup for my sign I am very impressed with their work and I would recommend them they're not out of sight on price and it's a quality job when you get it done thank you for the great work
July 6, 2025
Unprompted review
Reply from PrintPlace
Hi,
Thanks for the great review! We’re so glad you’re happy with your order.
All the best,
Customer Care Team
It was easy
It was easy to design our post card/ flyers and they turned out perfectly for what we needed. The value and quality of the print was 10/10. I shopped around before taking the chance to try a new company. Looking forward to our next projects with them. ( Shipping was expensive, but everything is currently) I did have the option to go pick it up for free.
June 27, 2025
Unprompted review
Reply from PrintPlace
Hi,
Thanks for the great review! We’re so glad you’re happy with your order.
All the best,
Customer Care Team
Varying Pack Quantities
We have ordered with PP for years. Our branding tags have always been ordered in quantities of 250/pk. We recently received several cartons of varying pack quantities. Very disruptive to our business.
June 25, 2025
Unprompted review
Reply from PrintPlace
Hi Nikki,
Thank you for your continued partnership over the years — we truly value your business. We're very sorry to hear about the recent inconsistency in your order and understand how receiving varying pack quantities can be disruptive to your operations.
This is not the experience we want for our customers, Please reach out to our support team with your order details if you haven’t already.
We appreciate you bringing this to our attention and thank you again for your ongoing trust.
Sincerely,
Customer Care Team
Reply from PrintPlace
Thank you for your fantastic feedback! We're thrilled to hear you found our service helpful and our quality met your expectations. Looking forward to serving you again soon! -Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.