Changing our Internet to Quickline has been really easy and straight forward. A few people have recommended to us so we decided to switch to them. Only just installed today so unsure how much faster i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The two installers, Liam Freear and Kyle Tell, were professional, friendly, courteous and polite. They explained where the equipment could be fitted, which resulted in a change of plan for us. (Just a... See more
Company replied
I switched to Quickline online a couple of weeks before the connection install, easy process with good email comms. Quickline arrived the next morning and laid the cable from the street to where the... See more
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From the prompt arrival through the excellent installation to the way that they checked that we were comfortable with using the kit before they left Dave B and Harrison could not have been better. The... See more
Company replied
Company details
Written by the company
Quickline’s vision is to become the region’s best-loved broadband provider, delivering “proper helpful broadband” that keeps communities, businesses and families connected. Quickline is one of the UK’s fastest-growing broadband providers, dedicated to delivering rapid, reliable connectivity to rural communities across Yorkshire and Lincolnshire. As one of the UK Government’s biggest regional Project Gigabit delivery partners, Quickline is playing a leading role in closing the digital divide that exists between urban and rural areas, bringing gigabit-capable broadband to places that have traditionally been overlooked by major network operators. Founded in Yorkshire, Quickline understands the unique challenges faced by rural communities and is committed to ensuring that where people live does not limit their access to fast, dependable internet. The company is investing heavily in next-generation full fibre and fixed wireless technology to connect homes and businesses across some of the most remote parts of the region. Beyond delivering broadband, Quickline is passionate about creating positive social impact. The company supports local communities through digital inclusion initiatives, skills and education programmes, and partnerships that help people make the most of being connected. Quickline also creates jobs, apprenticeships and training opportunities, helping to drive economic growth across the areas it serves. With a focus on exceptional customer service, local expertise and community engagement, Quickline is committed to providing a broadband experience that is simple, reliable and genuinely helpful. By combining cutting-edge technology with a people-first approach, Quickline is helping to build a more connected future for Yorkshire and Lincolnshire.
Live the digital life you deserve
Written by the company
- Wherever you are, and whatever you do online.
- We’re Quickline, and we give our customers the digital life they deserve through lightning fast broadband connections. Wherever they are, and whatever they do online. That means using the latest tech to bring broadband to rural areas, and making it our mission to help those who might not get online otherwise. We go where other providers don’t, and we do it with the fastest speeds possible. No connection left behind.
Contact info
Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
- 01482 247365
- www.quickline.co.uk
4.8
Excellent
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent, Alvin B was very polite, efficient and knowledgeable, very helpful and made sure everything was connected and worked as it should.
May 21, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thank you for sharing your experience with us. Your feedback is greatly appreciated 🙌
Team Q
Liam M
Liam M, will our installer, did a fantastic job, cleaned up, very neat, very quick and very pleased. Mr D
May 21, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thanks for your feedback. We’re really glad you chose us 💜
Team Q
Was very efficient and had fantastic…
Was very efficient and had fantastic customer service skills the engineer (Thomas turnbull) explained everything single aspect and answered any questions I had
May 21, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We’re pleased to hear things went well for you. Thanks again for your review.
Team Q
Our installer Sam S was prompt
Our installer Sam S was prompt, helpful and efficient.
May 21, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thanks for your feedback. We’re really glad you chose us 💜
Team Q
New router
We had been having problems for a few days but when we contacted Quickline they were very efficient and we were extremely satisfied. Mark Wood our engineer was really thorough and fitted us a new router and 2 boosters. He didn’t leave until he was certain everything was working well. Thank you.
April 30, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thank you for your lovely feedback. We really appreciate you taking the time to leave a review 💜
Team Q
Excellent service
Turned up on time, very friendly and efficient installer. The product seems to be doing exactly what it said it would.
Fast broadband at last has come to our home!!
May 20, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thank you for your review. We’re delighted to hear you had a positive experience with us.
Team Q
Good communication
Good communication. Mark was really helpful and nothing was too much trouble.
May 19, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thank you for your lovely feedback. We really appreciate you taking the time to leave a review 💜
Team Q
Poor New Customer Service Experience
My excitement about finally getting decent broadband has been dampened somewhat. Engineer came to install to the property on 8 May. Cabling all in place, wall box & router sorted…connection from the network dead. Engineer investigated and confirmed there was a fault “somewhere further up” and raised a fault ticket. After a few days and no contact I rang. Spent 45 mins being passed from Sales to Tech Support to Operations to Onboarding. Onboarding finally managed to help & fault resolution date set for 19 May. 19 May - no contact so rang Onboarding again. Told it may be 19 or 20 May. 20 May - no contact so rang Onboarding. Another 20 mins being passed around. Operations told me the fault had been fixed on the network, my issue was now back with my property install so needs and engineer. Nothing so far, assuming I’ll hear nothing and I’ll have to ring again.
Such a poor customer experience and I’m not even connected yet so still have some broadband with current supplier. Heaven help me once connected and there’s an issue - less than ideal for a home worker!
May 20, 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for your review Tim. This is absolutely not the sort of experience we aim to give our customers and for that we're sorry. One of our team will pick this up with you directly and ensure your issue is properly dealt with and you are not passed around. We like to use our feedback to learn from and so we're grateful for your honesty.
Team Q
Dan D carried out a great install he…
Dan D carried out a great install he took time to explain how it works and help set up our TV . He cleared up after himself
Great experience
Thanks Dan
May 20, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We really appreciate your support and your kind review. Thank you.
Team Q
Fabulous service from Quickline.
Alvin B installed our Quickline broadband today and he was great. A lovely, respectful guy who did a quick and neat job. He assisted us with our questions about the connection of various devices.
Good service all the way through from Quickline.
May 20, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We really appreciate your support and your kind review. Thank you.
Team Q
Just moved from BT,been paying for…
Just moved from BT,been paying for 500mbps,getting around 150-190 mbps on tests.
Emma came round for Quickline,ran through everything very clearly,and explained the process concisely.
Cable guys came,all good,professional.
Engineer Josh arrived today,sorted it all for us,including setting up our printer which has been problematic in the past.
Josh clearly explained any queries we had,and took the time to sort everything before leaving.
Very happy with Quickline.
Quick speed check,now at 198mbps,on a 200mbps contract.
Excellent,and much cheaper.
May 20, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We really appreciate your support and your kind review. Thank you.
Team Q
Reply from Quickline Broadband UK
Hello
We really appreciate your support and your kind review. Thank you.
Team Q
A great experience from first start to installation.
A great experience from first phone call through to installation. Alvin B who came to do the final installation work was extremely professional, informative and ensured I was completely happy with all of the work. I would recommend both Quickline and Alvin B. Thank you.
May 20, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We really appreciate your support and your kind review. Thank you.
Team Q
We had problems with BT and Plusnet not…
We had problems with BT and Plusnet not doing their bit initially which. took some time. I eventually rang Paul Sanderson,our rep. As it happened he was not far away and said would I like him to come down.He was true to his word and got things sorted out for us. He's a great chap with a great sense of humour(Australian style). Well worth five stars.
May 18, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We really appreciate your support and your kind review. Thank you.
Team Q
Quickline Broadband install (Nathan M)
The engineer (Nathan.M) arrived promptly and his installation was excellent. He had to negotiate through lots of greenery to put the external wiring up. Everything we asked him to do was no trouble at all. He even offered to remove flagstones if we didn't want the wiring showing.
We were very pleased with the whole experience and also the eventual appearance.
Everything was explained thoroughly and we would recommend him and this company. Whole expereince excellent and we are very impressed with him and the company. Friendly and polite throughout.
May 19, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thank you for sharing your experience with us. Your feedback is greatly appreciated 🙌
Team Q
Great Service
QUICKLINE responded in record time to my printer connection query and solve my it rapidly. Thanks Luke !
May 19, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thank you for your feedback.
Team Q
A great upgrade from Quickline
A great visit by Brandon P from Quickline to upgrade our Boundless connection to Quickline. Despite some technical challenges he stuck with it and after a long day succeeded in getting the new connection working.
May 19, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We’re so pleased you took the time to leave a review. Your feedback is greatly appreciated.
Team Q
Josh Ricketts was excellent Great…
Josh Ricketts was excellent Great service and got us up and running
May 19, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We’re grateful for your review and for your continued support.
Team Q
Over the moon with the service given to…
Over the moon with the service given to me
May 19, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
Thanks very much for your feedback. We’re delighted to hear it. 😊
Team Q
Our installer was extremely helpful
Our installer was extremely helpful
He placed the cables the way I wanted.
May 18, 2026
Unprompted review
Reply from Quickline Broadband UK
Hello
We’re so pleased you took the time to leave a review. Your feedback is greatly appreciated.
Team Q
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