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Rated 4 out of 5 stars

Chairs are great delivery really quick. I was told on the day of delivery I would find out what time they would be delivered. Unfortunately this didn't happen and they were delivered early so no one a... See more

Rated 5 out of 5 stars

Unfortunately items arrived smashed but by 9:30 the following morning replacement items were on the way, so five stars for great Customer Services. Their delivery company is careless, but lets face... See more

Rated 5 out of 5 stars

The chair arrived on time and was flat packed. Once put together the chair wasn't tilting. Contacted the company and they sent instructions manual. Still didn't tilt, so they contacted the manufacture... See more

Rated 4 out of 5 stars

Great product (Titan plastic chairs in red) at a great price, compared with other similar ones I’d seen online. Delivery came quickly, though a day later than the date given in the emails and texts... See more

Company details

  1. Office Furniture Store

Information provided by various external sources

At Rainbow Zebra: - 5 year product guarantees - Free UK wide next day delivery as standard - Delivery & installation service available - Best price and price match guarantee - Bulk discounts available Call us on 0800 092 1985 and let us help you source the best office furniture and seating in the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

580 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Despite the problems encountered with…

Despite the problems encountered with my first delivery of desk(s), the purchase of my stationery cabinet went a lot more smoothly.
No damage whatsoever but I think this was more due to the way it was well packaged and very well protected by the manufacturer.
Nonetheless, RW did an excellent job, particularly within their Customer Service.

December 2, 2020
Rated 1 out of 5 stars

Bad.

accepted my order, charged me for shipping, then said shipping was £250+ extra, then just refunded it before telling me about it lol. Thanks.

November 17, 2020
Rainbow Zebra logo

Reply from Rainbow Zebra

Thank you for your review and I am sorry to hear this. Upon looking into your order, I can see that your delivery address is in Spain. There was a glitch on the website that meant the incorrect shipping cost was applied to your order. We therefore refunded you immediately, and informed you of the correct shipping charge. You then informed us that you would still like the refund. I am sorry for any inconvenience caused by this.

Rated 5 out of 5 stars

All good

All good. Good quality product. Price was right and delivery was quick with helpful person

October 31, 2020
Rated 5 out of 5 stars

New chair

Great new chair, arrived next morning. Quality service. Thanks!

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

Office Chair

Excellent thanks. The product arrived next day and is of good quality.

September 26, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Website was easy to use; order delivered on time; desk was as described, and was easily put together. No complaints. Rainbow Zebra highly recommended on this experience.

September 1, 2020
Unprompted review
Rated 1 out of 5 stars

Damaged chair

On receipt of the item one of the ports a castor wheel was cracked/damaged for unable to assemble and use the chair.

August 24, 2020
Unprompted review
Rainbow Zebra logo

Reply from Rainbow Zebra

Thank you for your review and I am sorry to hear this. I have looked into this and can find no correspondence from you advising us of this issue. If you had let us know, we could have sent out a new castor for next day delivery and resoled this for you. I am sorry you felt the need to leave a negative review, before even letting us know there was a problem and giving us the chance to resolve it. I have requested that a new wheel is sent out to you for delivery ASAP.

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