They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... See more
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See what reviewers are saying
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... See more
Company replied
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... See more
Company replied
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... See more
Company replied
Company details
Written by the company
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contact info
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, United Kingdom
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4.0
Great
3K reviews
Hasn’t replied to negative reviews
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Reply from RationalFX
Hi Claire,
It's great to hear you are satisfied with the RationalFX service
Thank you for your positive comments.
Kind regards
RationalFX
My personal dealer was quick to react…
My personal dealer was quick to react once my remittance was provided and he offered me the best deal available !!
October 18, 2023
Reply from RationalFX
Hi Ian,
It's great to hear you are satisfied with the RationalFX service.
Thank you for your positive comments.
Kind regards
RationalFX
Great rates plus quick and easy
Great rates plus quick and easy
I have used Rational FX in the past and will continue to use them. Money transfer from UK to Aus with no fuss.
October 16, 2023
Reply from RationalFX
Hi Steve,
It's great to hear you are satisfied with the RationalFX service and will continue to use our services
Thank you for your positive comments.
Kind regards
RationalFX
Waste of Time .
Just read RationalFX reply to reviews.
This seems to be a very conceited business.
Even 1 star reviews receive an automatic reply assuming it’s a 5 star review and / or the customer is satisfied.
Not sure what the point of reviewing is.
October 17, 2023
Unprompted review
Reply from RationalFX
Hi Bob,
Thank you for taking the time out to leave us a review.
We read all Trust Pilot reviews we receive and appreciate all feedback and comments.
Kind regards
RatialFX
Reply from RationalFX
Good afternoon,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Prompt efficient service well done
October 12, 2023
Reply from RationalFX
Hi John,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
It's a pleasure doing business with Rational-FX
My latest transaction through Rational- FX - as with most of my interactions with them - was quick and efficient (money in the overseas account within 24 hours). What I like is being able to deal with a person on the phone, as opposed to the website (although the website is also good and very easy to navigate). The person in this case was Louis who is friendly, helpful and professional. And it is so refreshing to get through to a person directly on the phone ... no menus or intensely irritating automated systems (unlike calling one's bank).
October 12, 2023
Reply from RationalFX
Hi Mark,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Used this method of transfer and has…
Used this method of transfer and has been quick an efficient, When I did have some problems the support staff have been great. Thanks to Robert.
October 11, 2023
Reply from RationalFX
Hi David,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
5 Stars ALWAYS!!
5 Stars ALWAYS!!! Have dealt with this company from their first days of business many years ago and they have never faltered in the excellent service they provide!! Totally dependable. Well done Rational FX!
October 10, 2023
Reply from RationalFX
Hi Pam,
It's great to hear you are satisfied with the service RationalFX have provided over the years,
We look forward to seeing you transact again soon with us,
Thank you for your positive comments.
Kind regards
RationalFX
Great and fast service!
We have been using Rational FX for over 4 years. We always receive the best service which includes good rates, fast payment and constant updates of the process. Milun is our Dealer, who we definitely recommend as he has been the person making our transactions a success.
October 4, 2023
Reply from RationalFX
Good afternoon,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
My experience with RationalFX was 10 out of 10
My experience with RationalFX was fantastic! They're very responsive and gave me a lot of support during the process of exchange. I ended up using their services to exchange other currencies as well. I worked directly with Lewis Josephs. He is a very professional dealer who explained the exchange process very clearly.
October 3, 2023
Unprompted review
Reply from RationalFX
Hi Pablo,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
We will pass on the great feedback to Lewis,
Thank you for your positive comments.
Kind regards
RationalFX
Very efficient service
October 2, 2023
Reply from RationalFX
Hi Graham,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Fast efficient service with good…
Fast efficient service with good exchange rates. Never had a problm with them in numerous transactions. Highly reccomended
September 27, 2023
Reply from RationalFX
Hi Yunus,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Easy proffesional and quick service
September 29, 2023
Reply from RationalFX
Hi Christopher,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
RationalFX great service
RationalFX took time to both understand and make my transaction a success. Very courteous and efficient service.
September 21, 2023
Reply from RationalFX
Hi Robert,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Very professional and painless
September 26, 2023
Reply from RationalFX
Hi John,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Reply from RationalFX
Good afternoon,
Thank you for your review.
At RationalFX we aim to keep are rates as low and competitive as possible and are continuously looking to improve our services,
We hope to see you using us again soon.
Kind regards
RationalFX
Friendly and helpful advice
September 18, 2023
Reply from RationalFX
Good afternoon,
It's great to hear you are satisfied with the RationalFX service.
Thank you for your positive comments.
Kind regards
RationalFX
Very Efficient and Effective service…
Very Efficient and Effective service was provided by Lewis and Niall and I am very pleased with the service
September 22, 2023
Reply from RationalFX
Hi Dilan,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Fast
Fast, efficient and not expensive way to transfer funds. We have income from the UK and sending funds over to Canada where we live, is seamless and easy.
September 21, 2023
Reply from RationalFX
Hi Kathryn,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
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