Right Removals Reviews 102

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We hired Right Removals to move in London out of a fairly full one bed flat. They were great, George and Saba were what I would call cool calm and collected, which is pretty much what you want when... See more

Company replied

Rated 5 out of 5 stars

Ika and his team work miracles. They recently helped us move from London to Suffolk, packing all our stuff up in one day and taking it by van to our new home the next. They work at breakneck speed and... See more

Company replied

Rated 5 out of 5 stars

Great care taken by Leo and George to move us from our 4-bedroom house to our new home (including removal of all our heavy furniture and dismantling and reassembling our bed and heavy tables). Good co... See more

Company replied

Rated 5 out of 5 stars

Really great experience. Unlike other companies, there were no complaints at all. He was friendly, professional, and very helpful—especially with carrying everything, which made the whole process much... See more

Company replied

Company details

  1. Shipping Company

Information provided by various external sources

Right Removals is one of the most trusted Greater London removals company. We offer the best man and van, house removals, and office removals service across London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy move with hard working team

We hired Right Removals to move in London out of a fairly full one bed flat. They were great, George and Saba were what I would call cool calm and collected, which is pretty much what you want when moving.

The only feedback I had was that the team were happy to leave the van open when moving from van to flat. You never know if some chancer would jump in to grab something that's not tied down, especially when all movers are away in the flat. Having said that we had no problem, would recommend.

April 15, 2026
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback George

Rated 5 out of 5 stars

Truly excellent professional removal…

Truly excellent professional removal company.
Would highly recommend.
Thank you George and Saba for your time.

Regards,
Edmund

April 4, 2026
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback E Wu

Rated 5 out of 5 stars

Really great experience

Really great experience. Unlike other companies, there were no complaints at all. He was friendly, professional, and very helpful—especially with carrying everything, which made the whole process much easier for us. Would definitely recommend!

March 31, 2026
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback Elle

Rated 5 out of 5 stars

Brilliant, efficient, stress-free service

Arrived on time. Very efficient service. Everything else about moving to a new flat was extremely stressful, but Right Removals was the most stress-free service. I highly recommend them

March 13, 2026
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback Chris

Rated 5 out of 5 stars

I used right Removals

I used right Removals. Good service and efficient.
I would used them again

December 2, 2025
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback Yasser

Rated 2 out of 5 stars

Broke our Kitchen Table

Unfortunately, Right Removals' Team broke our swivel open kitchen table in the process of moving.

Even worse, they are refusing to take any responsibility for it. We have received a series of fairly rambling responses, whereby they have admitted that their team damaged the table - even though they do not seem to recognize that they have admitted to it?

Long explanations of disputes are intensely boring to recount, so here are the highlights:
- Movers tried to take our table apart and told us they couldn't.
- Then informed us it has 'come loose and needed some glue to fix'
- We retrieve from storage weeks later - the top is totally removed from the bottom.
They have suggested gluing it back together - you obviously cannot do this with a swivel mechanism, it NEEDS TO MOVE.

They have refused to sort this out or take accountability for breaking a £400 piece of furniture.

October 9, 2025
Unprompted review
Right Removals logo

Reply from Right Removals

Dear Cara,
Following our extended conversation and discussion, we were surprised to receive your negative feedback.
We regret to hear that.
Our response remains the same as in previous our conversations.
Upon our team's arrival and commencement of furniture Removal, we observed that the table exhibited sings of weakness and a loss of its low section. At the same time, we informed your partner of the tables damage.
Your partner expressed genuine appreciation for our prompt notification and the demonstration of the condition.
(this confirmation was communicated to me via email correspondence)
After the month, you relocated from the storage facility and engaged with a Removals company. Subsequently, you contacted us and presented me with a completely broken table, which we are unable to accept and compensate for.
We hope that this review will be removed from the platform in the near future.
Sincerely,
Kind regards
Right Removals Team

Rated 5 out of 5 stars

Fantastic removal service

Great service, they were available at short notice, arrived on time, managed everything efficiently and calmly and were friendly and helpful. Highly recommend

July 22, 2025
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback Jenny

Rated 4 out of 5 stars

Good experience

Very helpful and experienced movers. All items were thoroughly secured in the van which gave us peace of mind during the travel. Some items and walls got some bangs and scratches at the other end but nothing major. Although they arrived late, the move was completed extremely efficiently including dismantling and rebuilding furniture as necessary, which was a great additional service. I would be happy to use this service again.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service. Could not fault them.

Could not be happier with the service provided. George and his partner were incredibly helpful and made moving day far less stressful. They worked quickly and carefully and made sure that everything was reassembled perfectly and all items were exactly where we wanted them. I would not hesitate to recommend them and am very grateful for them helping us to make our removal day as hassle free as possible.

March 31, 2025
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback Megan

Rated 5 out of 5 stars

Highly recommend Right Removals

Finding a removal company before the stamp duty deadline was a real challenge. Right Removals had a cancellation and were able to fit us in. Ika and his team were brilliant from start to finish.

They arrived on time, worked quickly and efficiently, and handled everything carefully. The team was calm, helpful, and asked the right questions to ensure everything was packed correctly. When we arrived at our new home—a four-floor property—they carried everything upstairs without a single complaint. Even after a long day, they remained polite, professional, and full of good humour.

They started at 8 am and worked tirelessly until the evening, ensuring everything was in place. We moved out of London, so they had a long drive back. Their dedication and positive attitude made a stressful day so much easier. I highly appreciate their hard work and would 100% recommend Right Removals to anyone looking for a reliable, professional removal service.

March 28, 2025
Unprompted review
Right Removals logo

Reply from Right Removals

Thank you for your feedback Tracey

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look