Excellent customer service experience, very helpful staff on product & delivery service. Ordered & had my items in 3days. Love the product, I purchased packaging for clothing apparel. Will definitely... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery and quality of the product ordered was excellent. Phone support was also very helpful. Only draw back is that returns are not free and initial delivery charge is non refundable, so if the wro... See more
Company replied
Excellent company with an excellent product. Quality at competitive prices, quick ordering and quick delivery, I use them almost as a “just-in-time” service so I’m not having to carry large stocks of... See more
Company replied
Very easy to deal with. Ordered the goods online, paid by card, received confirmation by email and goods delivered in a day or so. The goods themselves were exactly what we ordered and of good quality... See more
Company replied
Company details
About Rocaba Pack Ireland
Written by the company
Rocaba Pack Ireland stands as a prominent online packaging supplier in Ireland. Since our establishment in 2012, we've continually expanded our product offerings. Beyond paper, jute and cotton carrier bags, our portfolio now includes tissue paper, gift packaging, promotional business stationery, and a wide array of items. We're able to purchase in large quantities due to our extensive warehousing facilities, which results in cost savings. Our commitment to passing these benefits on to our customers allows them to access top-quality carrier bags at exceptionally competitive prices. If you're a wholesaler buying in bulk, additional discounts are available.
Rocaba Pack Ireland also offers personalised packaging solutions. We can brand your bags, and tissue paper with company logos, mottos, taglines, and high-quality graphical images, all with a swift turnaround time. Customised carrier bags can be at your doorstep within just seven working days. For all your retail packaging needs, look no further than Rocaba Pack Ireland.
Explore our extensive range of bag and wrapping paper designs on our website today, and don't hesitate to reach out if you require customised printed bags.
Contact info
C/O Nesta Storage Unit 5516, Old Airport Road, CQ86+XJ, Dublin, Ireland
- 01-906-9202
- info@rocabapack.ie
- www.rocabapack.ie
4.7
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always find here the best assortment…
I always find here the best assortment of flat bags. fast delivery and good prices.
April 4, 2024
Reply from Rocaba Pack Ireland
Dear Filippa,
Thank you for your kind feedback. We are glad that you loved the bags. Looking forward to seeing how you use them!
Kind regards,
Fal
Reply from Rocaba Pack Ireland
Hi Amy,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Kirsten
Good experience
Good experience. Delivery was quick and the products I received were great.
February 27, 2024
Reply from Rocaba Pack Ireland
Hi Cathy,
Thank you so much for taking the time to leave us a 5-star review.
Kidn regards,
Kirsten
I chose Rocaba Pack Ireland last year…
I chose Rocaba Pack Ireland last year for bags, but only noticed this year in my order that it came from outside Ireland. i was disappointed in this as I was under the impression from their site that it was an Irish company and products produced here in Ireland. I support Irish manufactured products and may be looking else where for my bags.
February 26, 2024
Reply from Rocaba Pack Ireland
Hi Paul,
Thank you for your feedback.
I am sorry that you are disappointed with the goods being delivered from outside of Ireland.
We are a registered Irish Company and do state on our website that all orders are dispatched from the UK.
Kind regards,
Kirsten
Excellent service all round.
Very easy to deal with. Ordered the goods online, paid by card, received confirmation by email and goods delivered in a day or so. The goods themselves were exactly what we ordered and of good quality. Would recommend.
February 9, 2024
Reply from Rocaba Pack Ireland
Hi,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Kirsten
Grey mailing bags missing basic…
Grey mailing bags missing basic information including information that they are recyclable, and suffocation warnings. Very disappointing as this is basic information I would expect.
February 1, 2024
Unprompted review
Reply from Rocaba Pack Ireland
Hi Anna,
Thank you for your feedback. I am sorry to hear that you are disappointed with one of our product descriptions on our website.
I have checked and can confirm that the bags are 100% recyclable. Thank you for bringing this to our attention. I have asked for the relevant team to update the information on the website.
If there was a printed warning sign on the bags this information would appear under the Tech Spec for this product along with an image.
If you ever need assistance please don’t hesitate to get in touch.
Kind regards,
Kirsten
Reply from Rocaba Pack Ireland
Hi Rosie,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Kind regards,
Kirsten
Reply from Rocaba Pack Ireland
Hi,
Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!
Kind regards,
Kirsten
Great
Customer service is so fast and professional. Love the quality really good and delivery was so fast from uk to Ireland. Happy purchase and will buy again.
January 23, 2024
Reply from Rocaba Pack Ireland
Hi Marihan,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Kirsten
Reply from Rocaba Pack Ireland
Hi,
Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!
Kind regards,
Kirsten
Reply from Rocaba Pack Ireland
Hi Susannah,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Kirsten
Very efficient and friendly customer…
Very efficient and friendly customer service. A pleasure to deal with.
January 5, 2024
Reply from Rocaba Pack Ireland
Hi Tara,
Thank you for taking the time to provide a rating! Your opinion is valued greatly and helps us maintain our standard of service to our customers.
Kind regards,
Kirsten
Prompt response for enquiries
December 28, 2023
Reply from Rocaba Pack Ireland
Hi Catia,
Thank you so much for taking the time to leave us a 5-star review.
Kind regards,
Kirsten
Reply from Rocaba Pack Ireland
Thank you for the 5-star rating, Tommy. We hope to see you again soon!
Kind regards,
Kirsten
Prompt delivery
Prompt delivery, happy with product as have ordered but and no complaints
December 28, 2023
Reply from Rocaba Pack Ireland
Hi Collette,
Thank you so much for taking the time to leave us a 5-star review.
Kind regards,
Kirsten
Reply from Rocaba Pack Ireland
Thank you for the 5-star rating, Mr Sé Goulding. We hope to see you again soon!
Kind regards,
Kirsten
Reply from Rocaba Pack Ireland
Hi Mark,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Kind regards,
Kirsten
Excellent company with an excellent…
Excellent company with an excellent product. Quality at competitive prices, quick ordering and quick delivery, I use them almost as a “just-in-time” service so I’m not having to carry large stocks of bags. Definite five star review for a five star company.
December 4, 2023
Reply from Rocaba Pack Ireland
Hi Michael,
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
Kind regards,
Kirsten
Lovely to deal with and so helpful
November 29, 2023
Reply from Rocaba Pack Ireland
Hi Kate,
Thank you so much for taking the time to leave us a 5-star review.
Kind regards,
Kirsten
Beautiful bags with speedy delivery
Beautiful bags with speedy delivery - great product & service
November 27, 2023
Reply from Rocaba Pack Ireland
Hi Cliona,
Thank you so much for taking the time to leave us a 5-star rating – it is much appreciated!
Kind regards,
Kirsten
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.