Rome & Vatican card Reviews 238

Definitely I don’t recommend it.It is not worth the price. You pay more than buying tickets separately. Not true that you can skip lines to saint Peter’s. You cannot. It is a scam

I cannot load my cards onto the app so that I can book my Colosseum tour. I keep putting the number that was on my order but it doesn't work. I am just hoping the cards work when I get there.

We had a good time in Rome but some of bus drivers were not helpful
We had a disable person with wheelchair in our group and we were told he and his partner are free every where but we paid 129 euros for them that we were not advertised very disappointed

I bought the Omnia card (Roman Pass & Omnia card) because I thought it was going to be worth it. It turned out it wasn’t. To begin with, two attractions were included besides the Vatican museum. The thing is that the Saint Peter’s basílica was free and nobody warned me about it so I could choose another attraction to visit during my stay in Rome. Moreover, I had the Colosseum, The Roman Forum and The Palatino museum included with the card. When I went up the hill to visit the museum, I was told it had been closed for months, and no one told me so. I spent more money than I would have spent buying individual tickets. I sent an email to report everything that had happened and no one replied to my message.

As for skipping the queues, you also have to wait even if you have booked beforehand.

They should provide the customers with more information about how the cards work and reply to our emails.

I took the public bus and nowhere was indicated to tap the card. Bus drivers don’t bother to explain and your pass says to show the conductor.
I was fined 55 euros, eventhough I had a valid 3 day Romacard, which the bus conductor confirmed. But still he gave me a fine.

Most churches in rome are free. The Vatican and Sistine chapel there is no queue. You can easily get tickets at the door.

Metro in Rome and Milan , accept pay wave. So you don’t really need this card for public metro.

The explanations are not enough. It's not necessary if you don't want to visit Vatican Museums, or if you vist Roma in low season.
You include sites that they are really free to visit.

I have bought two cards but because we were students, it costed much more than if we just had been buying normal tickets with reduces prices!!
I am shocked that nobody told us it was such a scam for students to buy such a card!

It all worked out ok in the end, but everything was quite stressful as I feel things weren’t explained very well. We didn’t realise that most places had to be booked and we had some misleading advice at the places you could activate your Omnia pass. On our third day we were told there were no slots for the Vatican Museum and it was only thanks to the nice lady at the office who went the extra mile to secure us a slot. Using the card on transport was easy and convenient and we particularly liked the open top bus.

Hello!
Talking about our experience was all over okay because the first day when we went to pick our cards (we had choosed the option of picking it up) we got to know that the had sent to our hotel instead of picking them up so spend our money for the transport from our hotel to San Giovanni di Laterano to just pick up our card. After spending like 1 and half hour there you staff told us to call the hotel tell them to open the card and send us a picture of it, which we did because we our reservation for the colosseum already that day. Later on they sent us the picture of our card and we told you staff to printed which they did and told us that we could use it for colosseum so we went to the colosseum and they told us that we could not enter to it brace they need it the cards and not the photocopy so we again spent money to go the hotel and pick our cards letting our reservation time pass
The thing was that we paid for the card and even for the transport as well so we spent doble money for one day which wasn’t rentable.

Very good experience but make sure you plan visits in advance

Everything is easy.
Not complicated at all.

The experience we had using these passes were extremely terrible.

The first day we arrived in Rome we visited one of the collection points to be told the system is down and they cannot issue the passes to us. The gentleman there advised us that we could walk 30-40 minutes to the next office to collect there instead. In 35oc heat this was not an ideal situation.

The gentleman then advised us that we could come back in a few hours, hopefully the system will be working, so we did.

It took the office 45 minutes to issue the passes and explain how to use them. It was now 16:30 so the whole day was wasted waiting around for the passes.

The second issue I would like to bring to your attention is the poor bus service. We were provided with a bus time table, we would plan our day around this timetable, but to our disappointment the busses would not turn up on time. There were 2 or 3 occasions that we would wait at the bus stops for 30-40 minutes in the heat waiting for a bus, there were also occasions were the bus would not even stop. I understand that the bus may run slightly late due to traffic, but to have to wait 30 - 40 minutes and the bus drive straight pass you in not acceptable.

Due to this we had to change our plans meaning we missed out on visiting most of the attractions.

I am hugely disappointed, from the first day we arrived, it was wasted waiting around for the passes to be issued. From the poor bus service having to wait excessive time in the heat and missing out on visiting most of the attractions.

It was a nice experience, the service we got was great

Todo perfecto. La roma pass perfecta para moverte por roma a tu aire (autobús, metro, tranvía) y la Vatican card perfecta para conocer el Vaticano a fondo. 1000% recomendable

Good card, excellent experience.

Just note that it's not true that you can skip the line at San Pietro.... I asked directly to police at the entrance and they informed us that there is no more dedicated line for omnia card (the same for other cards)

This system is too burocratic and time consumpting

Do not book this. You get access to the hop on hop off bus that goes every 45 minutes, after 4 days in Rome we didn't see a yellow bus once.
We tried to book the Vatican through Omnia and we kept getting errors. It didn't offer any skip the queues for the attractions that mattered. (St Peters Basilica). Not worth the money. We ended up having to book guided and audio tours elsewhere. Staff in the office were unfriendly and judgmental when we explained we had to book the Vatican tour separately.

Vatican card Felt scammed - the package mentioned a line cut option for the St Peter Basilica - absolutely untrue everybody must line up and entrance is free.
Rome card - never saw anyone on Rome public transportation use any card/ app system basically using all buses& tram for free. Do not recommend

The card is a good idea. Disappointed that the hop on hop of bus stops are not signed.
We paid to enter St Peter's basilica only to find it was free when we arrived. The web said free delivery of the card only to find on the next page once you have paid a 25 euros delivery charge.
I would doubt that we have had good value for money out of the card

Fantastic experience.... The Bus is amazing